Rimstock Wheels
Author
Discussion

steve-v8s

Original Poster:

2,924 posts

277 months

Sunday 25th March 2007
quotequote all
Ordered some Team Dynamics (Rimstock) wheels and they seem to have drilled them the wrong size. Ordered 108PCD and they have drilled 100 on two of them. I need to move quickly now to stand any chance of competing in any of the events I have entered for April, even May seems quite close as these took more than a Month to arrive Plainly the entry for next weekend is a lost cause..

Does anybody have experience of how well they respond to problems ? I have to decide Monday morning when they turn up for work whether to stick with them and hope they sort it quickly, or order a set from another company and seek a refund.

Calorus

4,081 posts

253 months

Sunday 25th March 2007
quotequote all
Call TD first thing on Monday, it's not impossible that with a PCD size like 108 they've got a 'spare' set for emergencies. Let them tell you what they can or can't do, and make it known that you are (understandably) well pissed off.

Nick_F

10,598 posts

275 months

Sunday 25th March 2007
quotequote all
If you ordered through a retailer then use them - you may think it will be quicker to deal with the problem directly, but the retailer is a much bigger and more influential customer than you are.

steve-v8s

Original Poster:

2,924 posts

277 months

Sunday 25th March 2007
quotequote all
Obviously as you say my contract is with the retailer, who presumably buys a fair quantity from them. The problem is working out how to get the retailer to put pressure on the supplier. The retailer is a chain and the “lad” from the store is unlikely to have any clout.

My question really is have any of you needed TD to sort a problem and how did they respond. That is the info I need to decide if I need to order from another supplier. TD said on the phone that they have no blanks in stock to make replacements.

anonymous-user

83 months

Sunday 25th March 2007
quotequote all
is the centre of the wheel capable of taking a second PCD drilling at 45 degrees to the current drilled PCD, just to get you out of the shit for now should you not be able to get new wheels made quickly?

phatgixer

4,988 posts

278 months

Monday 26th March 2007
quotequote all
The wheels are good value, but the delivery lead times and spec you get can be variable. I have had 16 rims on order since early January (Autosport show) and still no sign of them. The last set I ordered in black and they arrived silver..

Hmmmmm. I must chase Mr Wain tomorrow.

steve-v8s

Original Poster:

2,924 posts

277 months

Monday 26th March 2007
quotequote all
At the moment I have to report that they seem to be responding very well. There is even the chance I may still make the meeting next weekend.

Nick_F

10,598 posts

275 months

Monday 26th March 2007
quotequote all
Glad to hear it, Steve: where are you competing to be out this early?

steve-v8s

Original Poster:

2,924 posts

277 months

Monday 26th March 2007
quotequote all
Hi Nick

Same place as the pic on your profile. Got lucky in the test day ballot and if all goes according to plan hope to optimise the camber for and scrub in the new slicks ready to have a go at least one of the Datsuns and the red E type.

If the plan comes good then TD will have made a considerable effort to sort out the problem which will be much appreciated. It may help slightly that the guy I have been talking too also competes in a TVR.

You entered for the April meetings ?

Nick_F

10,598 posts

275 months

Monday 26th March 2007
quotequote all
Entered the Saturday in April - family anniversary on the Sunday. Good luck with the test day, I did consider putting my name down, but none of the bits I need to test are on the car yet...

It's being painted this week, though, so I'm getting closer.

I'm sticking with List 1b tyres - and probably the ones that are still on the car - while the bank balance recovers from the crash repair, but there's a heavier ARB on the way which should let me run with a lot less front shock for sharper turn-in.

I also discovered over the winter that I ran all last year with 1.5 degrees of negative camber on the nearside and 2.5 degrees on the offside, so I have to decide which side to change...

taffyracer

2,093 posts

272 months

Tuesday 27th March 2007
quotequote all
I deal with TD a fair bit, they are a good company when it comes to solving problems so I would stick with them