Outlook 2003 - 'Delete' in In Box only crossing mail out!!??

[Arif110]

Hi there,

As above really - I've never seen Outlook do this - striking-through an e-mail, rather than moving it to the Deleted Items folder. Seems to send it there after some while (Mother-in-Law's computer).

I've looked under all the areas I could think of - e.g. Auto-Archiving, etc. Cannot see anywhere where it says, 'When deleting, strike through, rather than moving item' !!

Any help much appreciated, as ever.

Thanks in advance, too!

[BliarOut]

Chances are she's accessing an IMAP account.... If that's the case, customise the toolbar and add the "purge" button to get rid of them permanently.

[victormeldrew]

Yup, that's a real PITA with IMAP mailboxes. No way to configure Outlook to "just delete" them unfortunately. If you can set up the mailbox to access via POP then I'd advise doing it!

[ChristianZS]

If it is an IMAP account try use it in Outlook Express.. When you then delete the messages out of an IMAP account just use the PURGE function. That properly deletes the message.

Never found a solution to that one on outlook.

C.

[Plotloss]

ChristianZS said:

If it is an IMAP account try use it in Outlook Express.. When you then delete the messages out of an IMAP account just use the PURGE function. That properly deletes the message.

Never found a solution to that one on outlook.

C.

Like BlairOut says all you have to do is add the Purge Deleted Messages button then they delete properly

[Arif110]

Brilliant, dudes!

Proper resource, you lot are!

Yes indeed - it is an AOL account. Only ever used POP mailboxes, myself.

I'll look to amend her toolbar then, on that basis.

Wishing you all a great Easter break then too...

[ChristianZS]

Plotloss said:

ChristianZS said:

If it is an IMAP account try use it in Outlook Express.. When you then delete the messages out of an IMAP account just use the PURGE function. That properly deletes the message.

Never found a solution to that one on outlook.

C.

Like BlairOut says all you have to do is add the Purge Deleted Messages button then they delete properly

I should read a bit more first shouldnt I!

[BliarOut]

ChristianZS said:

Plotloss said:

ChristianZS said:

If it is an IMAP account try use it in Outlook Express.. When you then delete the messages out of an IMAP account just use the PURGE function. That properly deletes the message.

Never found a solution to that one on outlook.

C.

Like BlairOut says all you have to do is add the Purge Deleted Messages button then they delete properly

I should read a bit more first shouldnt I!