Need a Canon Driver!

[Nicol@]

This should be a simple process, but frustratingly is not.

I have a new camcorder to plug into my pc (My old jvc camcorder was set up easily).

The new camcorder (Canon MV960) does not want to play with windows XP.

The Canon cd does not contain a driver. When looking on the Canon website it only shows driver software updates.

Can anyone offer any other suggestions?

(I just want to watch some tunnel footage I recorded yesterday)

[vixpy1]

Genius Title

[pies]

Shhhh its a secret

[Big Al.]

Not anymore

[Nicol@]

I can read now.

I think I need to say thanks for putting the title in.

Edited by Nicol@ on Monday 16th April 22:11

[Big Al.]

Nicol@ said:

I can read now.

I think I need to say thanks for putting the title in.

Edited by Nicol@ on Monday 16th April 22:11

I can get into edit your title because I'm a moderator.

[PJ S]

Did you install (and reboot the PC) the Canon ZoomBrowser software?
If so and the camera is not being picked up automatically (did you put the switch to Play mode?) you might have a conflict with the JVC software, and removing it would be useful.
There shouldn't be a need for a driver as the device is seen as a removable item like a USB stick or iPod, so XP should pick it up right away - unless it's faulty.
Can you try it on another PC without the JVC software - just hook it up and see if it gets recognised.
If it works fine on it, then you know it's your PC that's the issue, and it could be software or hardware.

[Nicol@]

PJ S,
The Canon software was installed before plugging the camera in and then I rebooted the pc (twice to make sure...lol).

I didn't install JVC software as I viewed/edited through media player.

The camera was in 'play' mode and connected through firewire.

Is it worth trying to connect through USB?

I don't have another pc to try on, only a laptop without firwire.

Thanks for the troubleshooting.

PJ S said:

Did you install (and reboot the PC) the Canon ZoomBrowser software?
If so and the camera is not being picked up automatically (did you put the switch to Play mode?) you might have a conflict with the JVC software, and removing it would be useful.
There shouldn't be a need for a driver as the device is seen as a removable item like a USB stick or iPod, so XP should pick it up right away - unless it's faulty.
Can you try it on another PC without the JVC software - just hook it up and see if it gets recognised.
If it works fine on it, then you know it's your PC that's the issue, and it could be software or hardware.

Edited by Nicol@ on Tuesday 17th April 09:15

[road2ruin]

As far as I am aware you dont need a driver to get it working. All that you should have to do is plug it in using the firewire cable and switch it to play mode and turn it on. Windows normally detects it and suggests what programs to use with it (normally movie maker). However you might have the auto detecting turned off or you might not have a program that will record video from it (movie maker does come free with XP so you chould have). What I would suggest is to plug it in as above and then hunt through your start/program/etc to find movie maker and see if it sees the video camera through that. It probably does and then away you go.

[Nicol@]

road2ruin,

I only tried windows media player last night (I realise now it was the wrong one) and not movie maker, so I will try that later and see what happens.
Thanks,

[Nicol@]

Movie maker makes no difference.

It still doesn't work.

I have plugged in usb and firewire cables at the same time and still no joy.

Please help