Email problems
Author
Discussion

mg6b

Original Poster:

6,649 posts

294 months

Monday 16th April 2007
quotequote all
Can anyone PLEASE help?

I am being driven nuts by the fact that my email system has suddenly decided that it wont send anything.

I have been on the phone to Dell most of the afternoon and a technician took over the machine by proxy, eventually fixing it.

10 minutes later, it is doing the same thing.

I have verified the outgoing server as smpt.orangehome.co.uk and the incoming as pop3.orangehome.co.uk

User name and password are correct and I can operate the system on Orange webmail.

I have tried sending a test mail to myself on Outlook 2002 which is the mail system I use and the result is an error in the outgoing server.

I get the following messages

1. 'the specified server was found but there was no response from the server. Please verify that the ssl and port information is correct. '

2. 'unable to connect to the outgoing mail server (smtp). Please verify the information in the outgoing mail server field. If that information is correct, click more settings and verify the port and ssl information on the advance tab.'

I have studiously checked the outgoing server information and according to the teccy at Orange, that is correct.

The port information is incoming server POP3 110 and the outgoing server smtp 25.

Can anyone give me any pointers please.

I am a complete Luddite with these things and I am about to do a Luddite act with the machine as its pushed my patience beyond all tolerance now!!!

Thanks








Edited by mg6b on Monday 16th April 22:31

SneakyNeil

9,292 posts

268 months

Monday 16th April 2007
quotequote all
mg6b said:
smpt.orangehome.co.uk


Typo?

mg6b

Original Poster:

6,649 posts

294 months

Monday 16th April 2007
quotequote all
SneakyNeil said:
mg6b said:
smpt.orangehome.co.uk


Typo?



That was what I found earlier. I have reset to smtp as it should be. It still wont do it.

hawkespcs

199 posts

247 months

Monday 16th April 2007
quotequote all
orange have been having trouble with the email server. for the lasr couple of days.