Discussion
Right, I am moving soon and looking at a new mobile on Orange. If I pay £35 or more a month I can have free (capped at 2Mb ) or £5 a month unlimmited bband service from them too.
Looking at the offers I could also get 1/2 price line rental so therefore for £23.50 I could get the moble and BBand.
This seems a great deal, until you read the horror stories about orange bband. But, are they really that bad...?
Anyone on orange and having a good time???
Looking at the offers I could also get 1/2 price line rental so therefore for £23.50 I could get the moble and BBand.
This seems a great deal, until you read the horror stories about orange bband. But, are they really that bad...?
Anyone on orange and having a good time???
I have the mobile/bb on a £30 a month contract. 2 gb has never been a problem and from time to time we exceed the allowance (2.7 gb last month 
) yet so far Orange have not blocked or slowed the connection speed or moaned about our usage.
Not using a Livebox anymore since we switched to the "free" deal, using a linksys wireless set up which was fun to get going (took the settings from the Orange supplied modem) but works fine.
) yet so far Orange have not blocked or slowed the connection speed or moaned about our usage. Not using a Livebox anymore since we switched to the "free" deal, using a linksys wireless set up which was fun to get going (took the settings from the Orange supplied modem) but works fine.
Well, it really is luck of the draw. And I guess that applies to many ISPs.
If you can get a decent, consistent service, and not have to call their centre in India, it's all good.
If however, you don't get anywhere near the speed you should, get disconnections and end up getting passed around customer/technical support who are reading a script from a screen, who also keep adjusting your connection speed without you knowing because they're "trying to give you a reliable service", then they are awful to deal with.
Due to the problems people seem to be having when terminating their contracts, I've decided to wait until it expires, and then I'm out.
Don't get me wrong, some people appear to get given a decent service. I wish I was one of them.
The technology they seem to put between me and the rest of the internet, I could probably build in my shed.
Their customer support blatently lied to me about the reasons for a bad connection and what's causing it - because you talk to someone else, and they give you a different reason. If, infact, you can understand them at all. All IMO of course.
check out www.thinkbroadband.com and compare speeds etc of the BB providers.
If you can get a decent, consistent service, and not have to call their centre in India, it's all good.
If however, you don't get anywhere near the speed you should, get disconnections and end up getting passed around customer/technical support who are reading a script from a screen, who also keep adjusting your connection speed without you knowing because they're "trying to give you a reliable service", then they are awful to deal with.
Due to the problems people seem to be having when terminating their contracts, I've decided to wait until it expires, and then I'm out.
Don't get me wrong, some people appear to get given a decent service. I wish I was one of them.
The technology they seem to put between me and the rest of the internet, I could probably build in my shed.
Their customer support blatently lied to me about the reasons for a bad connection and what's causing it - because you talk to someone else, and they give you a different reason. If, infact, you can understand them at all. All IMO of course.
check out www.thinkbroadband.com and compare speeds etc of the BB providers.
stamp said:
Right, I am moving soon and looking at a new mobile on Orange. If I pay £35 or more a month I can have free (capped at 2Mb ) or £5 a month unlimmited bband service from them too.
Looking at the offers I could also get 1/2 price line rental so therefore for £23.50 I could get the moble and BBand.
This seems a great deal, until you read the horror stories about orange bband. But, are they really that bad...?
Anyone on orange and having a good time???
Looking at the offers I could also get 1/2 price line rental so therefore for £23.50 I could get the moble and BBand.
This seems a great deal, until you read the horror stories about orange bband. But, are they really that bad...?
Anyone on orange and having a good time???
I have mobile and bb, the unlimited service. I've had it now for 4 months and so far, so good. It's a 1000 times better than my last ISP so far. I'm getting between 3 and 6 Mbps.
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