XBOX LIVE SETUP ON EA GAMES?????????????????
XBOX LIVE SETUP ON EA GAMES?????????????????
Author
Discussion

grazer15

Original Poster:

124 posts

233 months

Wednesday 25th April 2007
quotequote all
I set up a seperate account on Xbox live for my boy at his mums for his birthday last year,everything is working great except one thing. When he trys to get any of his EA Games he gets up a terms and conditions page that needs accepting. When he does this he gets another message saying because he is under 13 he needs to get a parent or guardian to do it. What do I need to do? I have gone into his account and made sure all the parental controls are off but it makes no difference.I think when we initially set it up we put in his date of birth,so I dont know if or where this would need changing.PLEASE HELP,what needs doing?????????????????????????

tim2100

6,288 posts

280 months

Wednesday 25th April 2007
quotequote all
Can you change the age on the msn account that is connected to the profile?

Digby

8,338 posts

269 months

Wednesday 25th April 2007
quotequote all
Just read this after a bit of googling..

"Children under the age of 13 cannot create an account for the Service without parental consent. Account creation, which enables the use of the Service and certain Xbox.com features, will require the owner of the associated parent account to consent to the collection of information about the child. This will involve the collection and verification of a credit card number in order to help determine that the owner of that parent account is an adult. Under Family Settings in the Xbox LIVE Dashboard or via Xbox.com for the personal computer, parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children's personal information. We will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services. If we change this privacy statement in a way that expands the collection, use or disclosure of a child's personal information for which the parent has previously consented, the parent will be notified and we will obtain the parent's additional consent prior to implementing the change with respect to that child."