computer help

[filaborg]

hi, im in need of help. every time i try to connect onto the Internet there's no dial tone according to the computer. the only time i can connect is if i pick up my phone and dial out on it. my IPS (orange) have said everything is OK there end, i have checked my filters OK. Phoned BT again OK. Any ideas, thanks.

Edited by filaborg on Saturday 28th April 14:51

[toni896]

your on modem dial up ?
And you can use your phone to dial your ISP ?

Hsve you tried a hard reset of your modem ?
Have you installed any hardware recently since this started happening ?

have you tried issuing atdt <isp_phone_nos> from Hyper Term ?

[filaborg]

yes to the first 2 questions. my thoughts was the modem, how do you re set it. thanks.

[filaborg]

nothing installed lately either

Edited by filaborg on Saturday 28th April 18:21

[toni896]

Internal - reboot should do the job, else there should be on off switch.
have you checked the wire for splits ?

Although it does sound like duff modem.