Dell desktop problems - no icons or internet etc
Discussion
Not for me, for my brother - 6 month old Dell and all of a sudden all the desktop icons have disappeared, even the start menu so they cant do anything or even get on the net etc and all the kids log ins have lost their wallpaper - any ideas if it's user error or a hardware fault or virus etc?? Also recently had problems shutting down where it just wouldn't shut down except for turning off the button.
Tell him to try this:
Hit CTRL+ALT+DEL and a window called Task Manager should appear.
Click on the tab marked Processes
Find the one called 'explorer'
KILL IT. Windows will moan 'are you sure?' tell it to stop being so nanny state and do as it's told (click yes in other words
).
Flick back to the first tab erm... Programs?
Click Star new.
type 'explorer.exe' without the 's.
Click 'ok'.
This should do it.
Tell him to do a malware sweep/AV sweep and to hit Windows update like an enraged pimp.
Hit CTRL+ALT+DEL and a window called Task Manager should appear.
Click on the tab marked Processes
Find the one called 'explorer'
KILL IT. Windows will moan 'are you sure?' tell it to stop being so nanny state and do as it's told (click yes in other words
). Flick back to the first tab erm... Programs?
Click Star new.
type 'explorer.exe' without the 's.
Click 'ok'.
This should do it.
Tell him to do a malware sweep/AV sweep and to hit Windows update like an enraged pimp.
ThePassenger said:
Tell him to try this:
Hit CTRL+ALT+DEL and a window called Task Manager should appear.
Click on the tab marked Processes
Find the one called 'explorer'
KILL IT. Windows will moan 'are you sure?' tell it to stop being so nanny state and do as it's told (click yes in other words).
Flick back to the first tab erm... Programs?
Click Star new.
type 'explorer.exe' without the 's.
Click 'ok'.
This should do it.
Tell him to do a malware sweep/AV sweep and to hit Windows update like an enraged pimp.
Hit CTRL+ALT+DEL and a window called Task Manager should appear.
Click on the tab marked Processes
Find the one called 'explorer'
KILL IT. Windows will moan 'are you sure?' tell it to stop being so nanny state and do as it's told (click yes in other words
). Flick back to the first tab erm... Programs?
Click Star new.
type 'explorer.exe' without the 's.
Click 'ok'.
This should do it.
Tell him to do a malware sweep/AV sweep and to hit Windows update like an enraged pimp.
Thanks, will do
- what does this do, what do you think the problem is? Er just remembered, I think he might have said ctrl alt del was just making it switch to one of the other kid's log ins
but I'll tell him anyway!Gassing Station | Computers, Gadgets & Stuff | Top of Page | What's New | My Stuff