Wanadoo misery !! Please help !

[Rower]

I have a broardband connection through Wanadoo/Orange or not ! For the last week I can only access certain sites , Pistonheads is one Banks are OK but most of my other favourites just will not connect . I have had my techie people check the 'pooter and the router, the phone lines are checked and ok and I can send and receive e-mails.

I speak to a selection of nice people in India who appoplagise profusely and confirm that there is a fault and could I call back in either 4 hours 4 days , 24 hours etc etc . I am going mad the last week has been very difficult!!
Can anyone offer any advice or help.


Guy

[ThePassenger]

'Bob' ('B')
You (Y)

'B': Please call back in <random time between 1 hour and the universe hitting maximum entropy>
Y: No. Either give me a fix or put someone on the line who knows how to fix it.
'B': EEEEEEEE
Y: I'm STILL waiting.

Be polite but forceful, do not let them lead the conversation.

Right. Reboot router, power it down and leave it for ohh... a nice cup of tea's worth of time I'd say. Power up. Reboot the PC.

It sounds like a DNS issue which will either be the router's fault of your Window's machines... try pinging an unavailable site: Start > Run > cmd, ping -c 100 <website address> if that works then try this:

ipconfig /release (You will loose network)
ipconfig /renew (You will get network back)
ipconfig /flushdns

[Scraggles]

if not works after that, ask for MAC and the tech guys might realise they are about to lose a customer and dump the script monkeys and u might get to speak to someone who knows stuff, then read the sticky on this area