VirginMedia in Yorkshire Nightmare !
Discussion
Anyone else have VM Broadband in Yorks. If you are and are having a nightmare with speeds and service please post on the blueyonder support newsgroup.
Never have I been exposed to such shocking service and support......
It looks like most of Yorkshire affected.
I'm down to about 35k/sec on a 10meg connection !
Just read the post on the group and all will become clear....
Never have I been exposed to such shocking service and support......
It looks like most of Yorkshire affected.
I'm down to about 35k/sec on a 10meg connection !
Just read the post on the group and all will become clear....
toni896 said:
is this traffic shaping by any chance had it last night
No it's their network thats died. Here's my latest post to yet ANOTHER request for Traceroutes ......
______________________________________________________________________________
We did say all this yesterday though Tiffani in the ATT: Yorkshire Issues,
also Uddingston region that Karl started. Not much point in repeating it
all.....
What I cant understand is this .... I've worked in IT now for 9 years. I
cover 1st, 2nd and 3rd line support. This also covers infastructure for a
Lan with 500 users and a Wan with over 5000 users.
I can tell you now that if we had a problem on our Network be it our fault
or say BT's we would know what the cause was within a couple of hours. If it
was not fixed within a working day then our buisiness would be in big
trouble.
All I can say is that with the scale of this problem and the length it's
taking to get sorted or even find out the cause is truly shocking.
IMO your Network Team want sacking and people enploying that can do the job.
If the problem if furthur up the chain and I worked for VM on the Network
side of things I would be pretty mad that I was being made to look like an
amateur ......
ThePassenger said:
nick heppinstall said:
ThePassenger said:
Any chance of a link nick? More a curious 3rd party here.
Sorry Sarah the fun's kicking off on VM's own Support Newsgroups so unless your with them you cant see it ....
I have VM... what's the newsgroup? and I'll snag an echo for later perusal
blueyonder.support.access.hi-speed
virginmedia.discussion.broadband
nick heppinstall said:
ThePassenger said:
nick heppinstall said:
ThePassenger said:
Any chance of a link nick? More a curious 3rd party here.
Sorry Sarah the fun's kicking off on VM's own Support Newsgroups so unless your with them you cant see it ....
I have VM... what's the newsgroup? and I'll snag an echo for later perusal
blueyonder.support.access.hi-speed
virginmedia.discussion.broadband
Echoing now.
Hmm... slow speeds eh? *turns off the 'torrenting for England' machine* Try it now Nick
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