Tom Tom 910 problem

[Lensey]

Hi, I bought a 910 last Friday and after using it in France at the weekend I thought it was a great piece of kit, however when I tried to turn it on today and it won't start up, it was ok when I switched it off last night and I have had it on charge and nothing.

Anyone have any ideas as to what could be up with it? Its going back to Halfords tonight but I just wanted to check I wasn't missing something?

[varsas]

Try resetting it, this usually tends to happen if it's left on to long and the battery gets low (but sometimes does just happen, done it to mine twice in a year). Check the manual for the position of the reset button but you need to push a pin into it, it's located where the cradle clips on (not easy to see!)

[USS Bozeman]

I was just about to ask a similar question. Used mine in Sicily (excellent) and come back to UK and now the TT fires up but cannot find a GPS signal - screen shows me still being in Sicily !
Was going to try a hard reset but but if anyone knows another possible way of curing ?
Also - will a hard reset erase my favorites ?

R.

[driverrob]

Don't do a reset until you've tried starting it in an open space. I know I have to walk to the far corner of my back garden if I want it to start with a satellite signal so it knows where it is.

[Lensey]

Thanks for the answers, I took it back to Halfords as I couldn't find the reset button, they reset it and all ok so far

The reset button is a little button on the PCB board.

[varsas]

really? mine is defiantly user accesable...it tells you how in the manual, however mine is a very early 910.

It can take upwards of 30minutes to re find itself. You aren't really supposed to move it when it's off (at least that's what I was told). I just leave mine on a windowsill for a while with a destination set...when it finds itself it'll start jabbering on about where to turn at the end of the road etc and you know it's OK again.

[varsas]

Also, on mine resetting does not lose the favourites but does lose some preferances.

[Lensey]

Mine didn't lose anything and found the sats straight away when re-started.