not happy with my bodyshop repairs - advice please...

[nodz17]

so i got my grey 968 cab resprayed inc some rust repairs.

at first look the car seemed pretty good and the rust repair work was done to a very high standard.

however...on closer inspection i wasn't happy with two things....

1 very light bubbling on bonnet - this was hardly noticeable and i wasn't going to get it done thus avoiding the bonnet being resprayed at all but the bodyshop advised me to do it. but now the car's back i see that not all the bubbling has gone and there's still 2-3 small one inch square areas.

2 stone chips - many of the chips on the bonnet and front bumper have been painted in rather than repaired. the quote said "prepare, prime and topcoat" and I would expect this to mean that the chips would now not be visible. but many still are...

the body shop has defended themselves by saying that the bubbling on the bonnet has come back through (but i'd only had the car back 1 day when i spotted it!)

and they said that they couldn't fully repair all the stone chips for the price we'd agreed (but no mention was ever made of there being a limit and i'd have expected them all to be done without hearing any differently).

i haven't paid a penny for the work yet and need to call them back, so i was wondering what opinions people had about this.

thanks as always.

[Dreammeister]

As far as I would be concerned getting a porsche resprayed should result in an absolutely flawless finish - anything else is not doing the car justice...

I would insist they do the job properly - was it porsche approved?

[sleep envy]

ask them if this is the standard of work they normally do and if they guy would accept that finish on his own car

nodz17 said:

and they said that they couldn't fully repair all the stone chips for the price we'd agreed (but no mention was ever made of there being a limit and i'd have expected them all to be done without hearing any differently).

so why did he mention it after?

using the same lines of argument you could have said that you weren't willing to pay the full amount as the work is incomplete - you didn't mention it at the time as you assumed he knew

tt - really narks me off when people try it on like this

[nodz17]

not porsche approved but recommended by my local porsche independent.

the guy also had the car for over five weeks (!) and, having sold the 993, i can't let him have it back to do the job properly as i need the car for my daily commute.

i'm thinking of refusing to pay for the affected panels ie the bonnet and the front bumper.

[POORCARDEALER]

just ask him to remedy the work you are not happy with and ask him to lend you a courtesy car.

Has he charged "top dollar" for the job or have you got what you paid for?????

[nodz17]

the price is £2500 but bear in mind it's a cab so he obviously didn't have to do the roof!

not sure if this is top dollar or not - what do you think?

[nodz17]

update - bodyshop knocked off £250 (8 x £30 spent on bonnet and front bumper - £240) and I accepted.

won't use them again though.

[POORCARDEALER]

2500 is good money, should be a decent job