REAR TYRE BLOW OUT ON THE M1 NORTHBOUND & QUICKFIT!
Discussion
Goes like this,
Travelling north on the M1 Monday 13th August. Traffic not bad considering its around 17:00 hrs. Anyway, gets a blow out on my drivers side rear tyre at around 75-80 mph, car starts to wave around like hell. Didnt slam on the brakes just eased off the accelerator pedal gradually, at the same time i pressed me hazard warning light button....Swerved the car in as close as I could get to the side. I had ended up in the outside lane !!!
Got out of the car and got straight on the blower to the boys in blue. Fooking hell its scary at the side of a motorway fast lane!
Then clicked on that I needed to save my passenger side wing mirror as they had already ben a few close shaves.
I continued to just try and elax at the side of the M1 with all these cars screaming past me.
The police called me and said a traffic car was on its way and the`y notified the RAC also.
Had a quick look at the back tyre, it was off the wheel 100% - oh shit. But i was glad my alloy was unmarked, apart from a few rubber marks.
THEN YOU GET THE USUAL CLOWN WHO SPEEDS UP AND TOOTS THERE HORN AND THEN SLOWS DOWN RIGHT IN FRONT OF YOU AND SHOUT OUT ``TOSSA`..HOW SAD, MUST BE SOME ONE THAT SHARES A BRAIN SELL WITH MY LOCAL OPC CENTRE(NEWCASTLE).
Police arrived and parked a few hundered yards away and diverted traffic, the RAC lad then turned up also.
They both said a i neede to be towed away ASAP. Then the truck turned up to tow me away. It was a little thing with a small winch on the back. I told them all that the car was`nt going anywhere near it!
So I called Porsche Assistance, as my car is under warranty. They were lets just say TOP CLASS ON THE PHONE. First asked how I was and then about the car. They were going to get a low loader to come and pick the car up. Turned up about 45 mins later. Took a while to get the car up, still took a bit of the exhaust tips away, but at least we were getting moved.
Transported to the nearest services, Northbound...Porsche assistance said that the Truck would take me and the turbo home for the night and were arranging now to get it collected from my home address in the morning first thing.
Finally got home and got the car on the drive...took a total of 2 hour just to get it off the low loader...The lad that was doing the winch had`nt been doing it long so he took his time..But Did a top job.
Called Porsche assist as soon as the car was on the drive to find out the morra`s paln. They said it was going to OPC NEWCASTLE first job around 8am.
Got on the phone to a mate to start the hunt for a tyre rather then let the OPC rip me balls oooot!
Anyhow, then clicked that I had ticked tyre insurance when sorting my finance out for the car and warranty. This is`nt Porsche Tyre insurance, but I am lead to believe now that its basically the same as Mercedes Benz. Rang the Tyres insurer at 08:30 am as that when they opened. I had also told porsche assist to hand firw with collection of the turbo.
Spoke to the lad from tyre insurance palce on the phone, THEN THE BAD STUFF HAPPENED, THEY USED QUICK FIT FOR ALL THERE CLAIMS....I SAID IT WS`NT GOING THERE AS I HAVE HAD PERIOUS DEALING WITH THEM AND HAVE`NT GOT A GOOD WORD TO SAY ABOUT THEM AT ALL. SO I HAD TO BITE THE BULLET. IT WAS GOING TO MY LOCAL QUICK FIT CENTRE AND THEY HAD THE TYRE(I CALED THEM TO CHECK IT WAS EXACT MATCH TO ALL OTHER TYRES, IT WAS)I travelled with car to quick fit with paperwork in hand. Got the car in and seen the manager, with all my docs for insurance. As usual there were forms to fill out....Told him I was staying with car and watching the lads remove, check and refit new tyre...No problem. While I was waiting he said that the ohther rear was low, So I should change that also...I checked tyre with him and agreed that both rears where to be replaced. I had to pay for one, insurer`s the other from the blow out. They had only one tyre in so the other one had to be sent for, it would be an hour....I needed to go and get some cash to pay for tyre so said to wait until I got back to fit tyres....Any how got back to the centre around 1hour 30 mins later and they had fitted both back tyres already. I said they had`nt done as I had asked, but the lad said to come and check the job. He first showed me the blew tyre..it was totaly wrecked - I have been a lucky young lad I think.
Tyres had been fitted OK, pressures checke in all four and wheel bolts double checked with torque wrench. I even asked to be calibration certificate.They were pleased to show me, it was in date also.
Only thing i noticed with the alloys/tyres was there had been alot of some sort of white/brown grease used...The alloys were black as hell anyway so I continued to oay for the tyre and drive off...Thank you tyre insurance.
Got up this morning and decided to just double check alloys and tyres, and I had been told by a mate yesterday to buy a tyre pressure checker - i did from halfords.
OH SHIT!!!! - BOTH BACK ALLOYS HAD BEEN CHIPPED/HACKED LIKE SOME ONE HAD BEEN FORCING SOME THING ON...THANKS QUICK FIT.
Drove straight there as its only local and asked for the service manger ASAP - as I was`nt impressed at all.
Spoke to him and expressed my anger at the tyre fitter. I should have been there with them all the time.
I told him it was a bit of a piss take when I had also bought a tyre from here to fit new ones to both rears at a cost of £258.
He said I needed to take it up with tyre insurance and porsche...What a joke!!
They ar eboth pretty bad IMO...Like they`ve been skimmed all the way around.
Got in touch with tyre insurer`s again, they said it was quick fits liability!
I JUST WANT TO SAY THAT I WOULD HAVE RATHER HAD MY CAR TAKEN TO PORSCHE NEWCASTLE AND EVEN THOUGH THEY`D RIP MY BALLS OUT FOR A TYRE, YOU KNOW THAT IT WILL BE FITTED CORRECT AND ALSO YOUR ALLOYS WILL BE UNMARKED! - SO THANKS AGAIN QUICK FIT, YOU CANT GET SHITTER THAN A QUICK FIT FITTER!
Its 16:47 pm and I am waiting for a response from quick fit. I want my alloys done perfect, as they were, so its going to cost me aroung £150 quid to out them right, I think quick fit should pay..but as usual, they wont and i`ll be out of pocket. I know its not bit amount but, It should`nt have happened in the first place.
So be aware anyone that goes to quick fit in the future
Travelling north on the M1 Monday 13th August. Traffic not bad considering its around 17:00 hrs. Anyway, gets a blow out on my drivers side rear tyre at around 75-80 mph, car starts to wave around like hell. Didnt slam on the brakes just eased off the accelerator pedal gradually, at the same time i pressed me hazard warning light button....Swerved the car in as close as I could get to the side. I had ended up in the outside lane !!!
Got out of the car and got straight on the blower to the boys in blue. Fooking hell its scary at the side of a motorway fast lane!
Then clicked on that I needed to save my passenger side wing mirror as they had already ben a few close shaves.
I continued to just try and elax at the side of the M1 with all these cars screaming past me.
The police called me and said a traffic car was on its way and the`y notified the RAC also.
Had a quick look at the back tyre, it was off the wheel 100% - oh shit. But i was glad my alloy was unmarked, apart from a few rubber marks.
THEN YOU GET THE USUAL CLOWN WHO SPEEDS UP AND TOOTS THERE HORN AND THEN SLOWS DOWN RIGHT IN FRONT OF YOU AND SHOUT OUT ``TOSSA`..HOW SAD, MUST BE SOME ONE THAT SHARES A BRAIN SELL WITH MY LOCAL OPC CENTRE(NEWCASTLE).
Police arrived and parked a few hundered yards away and diverted traffic, the RAC lad then turned up also.
They both said a i neede to be towed away ASAP. Then the truck turned up to tow me away. It was a little thing with a small winch on the back. I told them all that the car was`nt going anywhere near it!
So I called Porsche Assistance, as my car is under warranty. They were lets just say TOP CLASS ON THE PHONE. First asked how I was and then about the car. They were going to get a low loader to come and pick the car up. Turned up about 45 mins later. Took a while to get the car up, still took a bit of the exhaust tips away, but at least we were getting moved.
Transported to the nearest services, Northbound...Porsche assistance said that the Truck would take me and the turbo home for the night and were arranging now to get it collected from my home address in the morning first thing.
Finally got home and got the car on the drive...took a total of 2 hour just to get it off the low loader...The lad that was doing the winch had`nt been doing it long so he took his time..But Did a top job.
Called Porsche assist as soon as the car was on the drive to find out the morra`s paln. They said it was going to OPC NEWCASTLE first job around 8am.
Got on the phone to a mate to start the hunt for a tyre rather then let the OPC rip me balls oooot!
Anyhow, then clicked that I had ticked tyre insurance when sorting my finance out for the car and warranty. This is`nt Porsche Tyre insurance, but I am lead to believe now that its basically the same as Mercedes Benz. Rang the Tyres insurer at 08:30 am as that when they opened. I had also told porsche assist to hand firw with collection of the turbo.
Spoke to the lad from tyre insurance palce on the phone, THEN THE BAD STUFF HAPPENED, THEY USED QUICK FIT FOR ALL THERE CLAIMS....I SAID IT WS`NT GOING THERE AS I HAVE HAD PERIOUS DEALING WITH THEM AND HAVE`NT GOT A GOOD WORD TO SAY ABOUT THEM AT ALL. SO I HAD TO BITE THE BULLET. IT WAS GOING TO MY LOCAL QUICK FIT CENTRE AND THEY HAD THE TYRE(I CALED THEM TO CHECK IT WAS EXACT MATCH TO ALL OTHER TYRES, IT WAS)I travelled with car to quick fit with paperwork in hand. Got the car in and seen the manager, with all my docs for insurance. As usual there were forms to fill out....Told him I was staying with car and watching the lads remove, check and refit new tyre...No problem. While I was waiting he said that the ohther rear was low, So I should change that also...I checked tyre with him and agreed that both rears where to be replaced. I had to pay for one, insurer`s the other from the blow out. They had only one tyre in so the other one had to be sent for, it would be an hour....I needed to go and get some cash to pay for tyre so said to wait until I got back to fit tyres....Any how got back to the centre around 1hour 30 mins later and they had fitted both back tyres already. I said they had`nt done as I had asked, but the lad said to come and check the job. He first showed me the blew tyre..it was totaly wrecked - I have been a lucky young lad I think.
Tyres had been fitted OK, pressures checke in all four and wheel bolts double checked with torque wrench. I even asked to be calibration certificate.They were pleased to show me, it was in date also.
Only thing i noticed with the alloys/tyres was there had been alot of some sort of white/brown grease used...The alloys were black as hell anyway so I continued to oay for the tyre and drive off...Thank you tyre insurance.
Got up this morning and decided to just double check alloys and tyres, and I had been told by a mate yesterday to buy a tyre pressure checker - i did from halfords.
OH SHIT!!!! - BOTH BACK ALLOYS HAD BEEN CHIPPED/HACKED LIKE SOME ONE HAD BEEN FORCING SOME THING ON...THANKS QUICK FIT.
Drove straight there as its only local and asked for the service manger ASAP - as I was`nt impressed at all.
Spoke to him and expressed my anger at the tyre fitter. I should have been there with them all the time.
I told him it was a bit of a piss take when I had also bought a tyre from here to fit new ones to both rears at a cost of £258.
He said I needed to take it up with tyre insurance and porsche...What a joke!!
They ar eboth pretty bad IMO...Like they`ve been skimmed all the way around.
Got in touch with tyre insurer`s again, they said it was quick fits liability!
I JUST WANT TO SAY THAT I WOULD HAVE RATHER HAD MY CAR TAKEN TO PORSCHE NEWCASTLE AND EVEN THOUGH THEY`D RIP MY BALLS OUT FOR A TYRE, YOU KNOW THAT IT WILL BE FITTED CORRECT AND ALSO YOUR ALLOYS WILL BE UNMARKED! - SO THANKS AGAIN QUICK FIT, YOU CANT GET SHITTER THAN A QUICK FIT FITTER!
Its 16:47 pm and I am waiting for a response from quick fit. I want my alloys done perfect, as they were, so its going to cost me aroung £150 quid to out them right, I think quick fit should pay..but as usual, they wont and i`ll be out of pocket. I know its not bit amount but, It should`nt have happened in the first place.
So be aware anyone that goes to quick fit in the future
I'm always amazed at how people can end up in the fast lane stopped. Couldn't you honestly get to the hard shoulder?
I had a fast deflation on my turbo one time nearside rear and it got a bit greasy-weasly but I eased it up a sliproad and got nicely off the road to sort it out.
Quickfit though. Surely a quick chat with the bloke and the manager about to do the work -- say look here mate, do you see the way that wheel is unmarked? If you don't think you can change my tyre without damaging it I'd like you to stop now. If it gets marked you will buy me a new wheel. Is that ok with you?
SM
I had a fast deflation on my turbo one time nearside rear and it got a bit greasy-weasly but I eased it up a sliproad and got nicely off the road to sort it out.
Quickfit though. Surely a quick chat with the bloke and the manager about to do the work -- say look here mate, do you see the way that wheel is unmarked? If you don't think you can change my tyre without damaging it I'd like you to stop now. If it gets marked you will buy me a new wheel. Is that ok with you?
SM
Sorry mate...I just wanted to get the car stopped! - Think i want doing much more than 75-80 MPH to be totaky honest..but I put the shits up me...I didnt even look to see if there was a layby on the left hand lane - Didnt even cross my mind.. The car was all over the shop......But I did get it as far as I could over, just next to the centre motorway barriers...Good enough?
QUICK FIT - I WONT BE GOING THERE ANY MORE, AND I AM CANCELING MY TYRE INSURANCE.
I think they just rush the jobs to be honest....I will be going back again and again until they have sorted damage to alloy
Thanks for your thoughts
stevie f
QUICK FIT - I WONT BE GOING THERE ANY MORE, AND I AM CANCELING MY TYRE INSURANCE.
I think they just rush the jobs to be honest....I will be going back again and again until they have sorted damage to alloy
Thanks for your thoughts
stevie f
Out of order them fitting the tyres when you'd asked to be there, but you were 1 1/2 hours 'getting some cash out'. But why why why did you wait until you got home to check the wheels?!?!?!? If you were that worried, why didn't you look when you took the car away, i realise they were dirty but if they're as bad as you say, surely you would have noticed?
kwik fit did somthing similar to my nsx when their mobile fitter was apparently "having a bad day".
It cost them a refinish at Lepsons where i had recently had all the whhels dipped stripped and refinished. They also "lost a tyre which was being sent back to Dunlop undr a complaint and it all ended with 2 new tyres FOC plus the refinish.
Will i use them again???
A companies customer service is only as good as when its actually put to the test.
Lets say i di not have to resort to law but it was close.
It cost them a refinish at Lepsons where i had recently had all the whhels dipped stripped and refinished. They also "lost a tyre which was being sent back to Dunlop undr a complaint and it all ended with 2 new tyres FOC plus the refinish.
Will i use them again???
A companies customer service is only as good as when its actually put to the test.
Lets say i di not have to resort to law but it was close.
I had the same with KwikFit - In the end I had the area manager come around in a hire car and drop it off for me while he personally took the damaged wheel off the car and away with him to get it repaired.
Don't buckle, they will pay for it, that's what they are insured for. They'll just squirm a bit to start with. They told me all sorts of sh1t like, defective paint on the wheel and of course it wasn't them. Just call up head office and speak to someone senior and kick some ass. :-)
Although in all fairness after that episode I took the car to my local OPC told them the sorry story of why I was there being ripped off for tyres and they assured me it was a common occurrence with lesser establishments and then went and did exactly the same themselves only to plead not guilty. Fortunately I had already taken 'before' pics.
Don't buckle, they will pay for it, that's what they are insured for. They'll just squirm a bit to start with. They told me all sorts of sh1t like, defective paint on the wheel and of course it wasn't them. Just call up head office and speak to someone senior and kick some ass. :-)
Although in all fairness after that episode I took the car to my local OPC told them the sorry story of why I was there being ripped off for tyres and they assured me it was a common occurrence with lesser establishments and then went and did exactly the same themselves only to plead not guilty. Fortunately I had already taken 'before' pics.
Edited by 27tim on Wednesday 15th August 22:24
Think there are a few lessons to be learned here.
I recently had a rear blow out in the TT at 80mph and my car wasn't all over the place, in fact it was very stable and I managed to get over to the shoulder no problems, and my tyre was hanging off the rim when i stopped.
And if I were you I would of moved over straight away, I'd rather ruin a rim moving to the hard shoulder than risk someone hit my car stopped in the fast lane.
As for quick fit, if have had such a bad experience with them in the past why did you let Porsche assistance send your car there,I would of insisted the car went where I wanted it to go and if they said I had to pay then I'd of paid. You saved a few quid on the tyre, now you have to get your rims refurb'd because quick fit won't be held lialble now you have taken the car from there garage back home, you could of damaged them at anytime after taking the car back.
Save money by buying your underwear from Tesco, don't save money by cutting corners with your Porsche.
I recently had a rear blow out in the TT at 80mph and my car wasn't all over the place, in fact it was very stable and I managed to get over to the shoulder no problems, and my tyre was hanging off the rim when i stopped.
And if I were you I would of moved over straight away, I'd rather ruin a rim moving to the hard shoulder than risk someone hit my car stopped in the fast lane.
As for quick fit, if have had such a bad experience with them in the past why did you let Porsche assistance send your car there,I would of insisted the car went where I wanted it to go and if they said I had to pay then I'd of paid. You saved a few quid on the tyre, now you have to get your rims refurb'd because quick fit won't be held lialble now you have taken the car from there garage back home, you could of damaged them at anytime after taking the car back.
Save money by buying your underwear from Tesco, don't save money by cutting corners with your Porsche.
Lighty said:
Or even better there is a place round the corner from me that does part worns, you may laugh , in the last month he had a Cayenne Turbo S in and a Fezza 360 modena.
Some people.
hey don't mock it. I found out recently that the laws are so strict in Germany that once a tyre is removed from a rim, no matter what reason or how new, it CANNOT go back on. Only a NEW tyre can go on a rim ... hence, you have your wheels refurbed, or change alloys then it's new tyres all round.Some people.
There is a huge amount of nearly brand new tyres therefore with no use in Germany. Go across with a big truck, buy 100 Pilots hardly worn for 20% new cost, sell them in UK for 50% new cost, makes sense
eg: 911 supplied from factory to dealer ... dealer sells 911 ... buyer wants wheels painting black ... brand new tyres taken off wheels and promptly no good to anyone in Germany anymore (unless black market I guess) ... buyer also has to buy new set of tyres to go with his newly painted wheels.
Not wishing to diminish any possibe damage caused by KwikFit, but my Golf GTi had new tyres last week, and the rims looked terrible around the edges when it returned...
...but they weren't actually scratched - the compund they use to help get the tyre on dries and (on the golf anyway) made the edges look scratched. It washed off...
...but they weren't actually scratched - the compund they use to help get the tyre on dries and (on the golf anyway) made the edges look scratched. It washed off...
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