Boxster plastic rear screen
Discussion
Hi All,
I have very recently purchased a Boxster 3.2S from a specialist Porsche dealer (not main agent). I have today discovered that on the left hand seam where the plastic rear screen meets the material/cloth of the roof, it has split slightly and could easily let a little water in.
I am wondering where I stand as the car has an extended Porsche warranty (paid for by the previous owner) and has an additional 12 month warranty from the specialist dealer.
I have checked both policy exclusions and conditions and although the Porsche warranty states that the roof is covered it doesn't specify convertible or plastic screen and essentially I am worried that it might qualify as a "wear and tear" item which of course on both policy's is not covered.
Sorry to bore you all, however has anyone else had a similiar experience and does anyone else agree that as I bought the car so recently I should have a compassionate claim with the dealer I purchased it from? I did clearly check the roof when I inspected the car so guess it's just kinda happened however if the cyclinder head had kinda just happened I would be covered!
These screens don't look cheap (just embarked on a little reki on google).
In closing, if the worst happens god forbid and the dealer doesn't cough up and I have to replace can anyone recommend a reputable trimming company in north hampshire/surrey/berks.
Thank you very, hope you haven't fallen asleep!
Any help very much appreciated.
I have very recently purchased a Boxster 3.2S from a specialist Porsche dealer (not main agent). I have today discovered that on the left hand seam where the plastic rear screen meets the material/cloth of the roof, it has split slightly and could easily let a little water in.
I am wondering where I stand as the car has an extended Porsche warranty (paid for by the previous owner) and has an additional 12 month warranty from the specialist dealer.
I have checked both policy exclusions and conditions and although the Porsche warranty states that the roof is covered it doesn't specify convertible or plastic screen and essentially I am worried that it might qualify as a "wear and tear" item which of course on both policy's is not covered.
Sorry to bore you all, however has anyone else had a similiar experience and does anyone else agree that as I bought the car so recently I should have a compassionate claim with the dealer I purchased it from? I did clearly check the roof when I inspected the car so guess it's just kinda happened however if the cyclinder head had kinda just happened I would be covered!
These screens don't look cheap (just embarked on a little reki on google).
In closing, if the worst happens god forbid and the dealer doesn't cough up and I have to replace can anyone recommend a reputable trimming company in north hampshire/surrey/berks.
Thank you very, hope you haven't fallen asleep!
Any help very much appreciated.Bruce Lee said:
Hi All,
I have very recently purchased a Boxster 3.2S from a specialist Porsche dealer (not main agent). I have today discovered that on the left hand seam where the plastic rear screen meets the material/cloth of the roof, it has split slightly and could easily let a little water in.
I am wondering where I stand as the car has an extended Porsche warranty (paid for by the previous owner) and has an additional 12 month warranty from the specialist dealer.
I have checked both policy exclusions and conditions and although the Porsche warranty states that the roof is covered it doesn't specify convertible or plastic screen and essentially I am worried that it might qualify as a "wear and tear" item which of course on both policy's is not covered.
Sorry to bore you all, however has anyone else had a similiar experience and does anyone else agree that as I bought the car so recently I should have a compassionate claim with the dealer I purchased it from? I did clearly check the roof when I inspected the car so guess it's just kinda happened however if the cyclinder head had kinda just happened I would be covered!
These screens don't look cheap (just embarked on a little reki on google).
In closing, if the worst happens god forbid and the dealer doesn't cough up and I have to replace can anyone recommend a reputable trimming company in north hampshire/surrey/berks.
Thank you very, hope you haven't fallen asleep! Any help very much appreciated.
Did they tell you it had a split in the rear screen.. you may have some leverage with sale of goods act if they are a reputable VAT registered dealer..
I have very recently purchased a Boxster 3.2S from a specialist Porsche dealer (not main agent). I have today discovered that on the left hand seam where the plastic rear screen meets the material/cloth of the roof, it has split slightly and could easily let a little water in.
I am wondering where I stand as the car has an extended Porsche warranty (paid for by the previous owner) and has an additional 12 month warranty from the specialist dealer.
I have checked both policy exclusions and conditions and although the Porsche warranty states that the roof is covered it doesn't specify convertible or plastic screen and essentially I am worried that it might qualify as a "wear and tear" item which of course on both policy's is not covered.
Sorry to bore you all, however has anyone else had a similiar experience and does anyone else agree that as I bought the car so recently I should have a compassionate claim with the dealer I purchased it from? I did clearly check the roof when I inspected the car so guess it's just kinda happened however if the cyclinder head had kinda just happened I would be covered!
These screens don't look cheap (just embarked on a little reki on google).
In closing, if the worst happens god forbid and the dealer doesn't cough up and I have to replace can anyone recommend a reputable trimming company in north hampshire/surrey/berks.
Thank you very, hope you haven't fallen asleep!
Any help very much appreciated.Did they tell you it had a split in the rear screen.. you may have some leverage with sale of goods act if they are a reputable VAT registered dealer..
You need a lawyer to tell you your position if you have bought the car with a visible fault, which you simply didn't pick up and they didn't mention.
So far as a porsche warranty is concerned, I think you may be unlucky because this kind of thing was a very common problem with the plastic screen, and occurred when the hood was dropped when the external temperature was below 5 deg (I think...., I never dropped mine below 10) or when the hood was wet. This is in the handbook. If you followed the instructions in the handbook, the problem didn't, in my experience, happen. They will I am sure simply point this out and state that a previous owner has not followed the instructions. I think that they are probably right, too.
So far as a porsche warranty is concerned, I think you may be unlucky because this kind of thing was a very common problem with the plastic screen, and occurred when the hood was dropped when the external temperature was below 5 deg (I think...., I never dropped mine below 10) or when the hood was wet. This is in the handbook. If you followed the instructions in the handbook, the problem didn't, in my experience, happen. They will I am sure simply point this out and state that a previous owner has not followed the instructions. I think that they are probably right, too.
This is not a dear job so don't get over-worried about it. It's mainly labour (the screen material is about a tenner) and should cost nore more than £200 - £300 for a good trim shop to do it (involves complete removal and re-fitting of the hood). I would hazard a guess that a lot of OPCs actually farm this work out to their local trusted trimmer.
A fault that could/would have been visible during your inspection is not something it's reasonable to expect the dealer to do something about after you've decided to buy the car (same goes for saying the tyres are/have become bald etc). A fault with a cylinder head occurring afterwards should be dealt with for various reasons - you couldn't inspect it, it isn't fit for purpose if it's not running right and it's reasonable that the car should run and drive OK for it's age and mileage, which it wouldn't be. Try the dealer for some goodwill help and hope he's feeling benevolent, but do this straight away before doing anything with the car.
A fault that could/would have been visible during your inspection is not something it's reasonable to expect the dealer to do something about after you've decided to buy the car (same goes for saying the tyres are/have become bald etc). A fault with a cylinder head occurring afterwards should be dealt with for various reasons - you couldn't inspect it, it isn't fit for purpose if it's not running right and it's reasonable that the car should run and drive OK for it's age and mileage, which it wouldn't be. Try the dealer for some goodwill help and hope he's feeling benevolent, but do this straight away before doing anything with the car.
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