local dealer trying to rip me off.... anything i can do ?
local dealer trying to rip me off.... anything i can do ?
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Discussion

tricky69

Original Poster:

1,696 posts

271 months

Monday 1st October 2007
quotequote all
I recently sent my 98 M3 to my local dealership to have the alarm system re set... it is a standard alarm one grey button one red. ( Thats if you are familiar with bmw alarms..)
The job should take no longer than 20minutes... they are claiming 45min and therefore £96, is there anything i can do to fight this ?

Thks

Yugguy

10,728 posts

264 months

Monday 1st October 2007
quotequote all
Go somewhere else.

HTH.

Vesuvius 996

35,829 posts

300 months

Monday 1st October 2007
quotequote all
tricky69 said:
I recently sent my 98 M3 to my local dealership to have the alarm system re set... it is a standard alarm one grey button one red. ( Thats if you are familiar with bmw alarms..)
The job should take no longer than 20minutes... they are claiming 45min and therefore £96, is there anything i can do to fight this ?

Thks
When you say the job takes 20 minutes, what do you base that on??


tricky69

Original Poster:

1,696 posts

271 months

Monday 1st October 2007
quotequote all
Vesuvius 996 said:
tricky69 said:
I recently sent my 98 M3 to my local dealership to have the alarm system re set... it is a standard alarm one grey button one red. ( Thats if you are familiar with bmw alarms..)
The job should take no longer than 20minutes... they are claiming 45min and therefore £96, is there anything i can do to fight this ?

Thks
When you say the job takes 20 minutes, what do you base that on??

From what other deals have said

ZR1cliff

17,999 posts

278 months

Monday 1st October 2007
quotequote all
Some companies will charge a minimum of one hours work,did you check the hourly rate and conditions before you gave them the go ahead.

KingRichard

10,146 posts

261 months

Monday 1st October 2007
quotequote all
tricky69 said:
I recently sent my 98 M3 to my local dealership to have the alarm system re set... it is a standard alarm one grey button one red. ( Thats if you are familiar with bmw alarms..)
The job should take no longer than 20minutes... they are claiming 45min and therefore £96, is there anything i can do to fight this ?

Thks
BMW main dealer? Best bend over and apply lots of vaseline my friend. You'll need it.

I took my MINI in for some front pads. 3 hours later I get a call... Mr KR?

Yes.

It's **** MINI here, we've checked out your brakes and your going to need front and rear discs as well. They are dangerously low.

Well, as it happens I thought you may say something like that, so I had a trusted mechanic friend have a quick look yesterday. It only needs front pads. The rear discs were actually done by yourselves less than 6,000 miles ago.

  • line goes quiet*
Well, would you like us to do the front pads for you then?

Err... biggrin Not really, I'll pick it up after work and take it to another dealer if it's all the same to you... tts!

markmullen

15,877 posts

263 months

Monday 1st October 2007
quotequote all
tricky69 said:
I recently sent my 98 M3 to my local dealership to have the alarm system re set... it is a standard alarm one grey button one red. ( Thats if you are familiar with bmw alarms..)
The job should take no longer than 20minutes... they are claiming 45min and therefore £96, is there anything i can do to fight this ?

Thks
Vesuvius 996 said:
When you say the job takes 20 minutes, what do you base that on??
tricky69 said:
From what other deals have said
So they're not really ripping you off then are they? Did the other dealers do the work? It might have been that once they got in there was more work that needed doing, or that it took longer than expected. Not all workshop jobs take as little time as they should.

Also, if you had quotes from other dealers why did you leave the car with a dealer without agreeing a price? confused

Vesuvius 996

35,829 posts

300 months

Monday 1st October 2007
quotequote all

I think you should just pay it, mate, to be honest.

If i had a pound for every time I've drafted a contract which has taken two days, only for a clinet to say "oh my mate down the pub who once had a pint with a solicitor says it should take one day so I'm only paying you for that" then I'd have about sixty quid.


Vesuvius 996

35,829 posts

300 months

Monday 1st October 2007
quotequote all
anonymous said:
[redacted]
tonker, lad, you must go to the same dealer as me!

XJSJohn

16,151 posts

248 months

Monday 1st October 2007
quotequote all
Vesuvius 996 said:
anonymous said:
[redacted]
tonker, lad, you must go to the same dealer as me!
rofl

paperbag ...

think i may have been to that main stealer too

ZR1cliff

17,999 posts

278 months

Monday 1st October 2007
quotequote all
I would want to be kissed before,during and after if i was paying £150 an hour.

stuttgartmetal

8,152 posts

245 months

Monday 1st October 2007
quotequote all
tricky69 said:
I recently sent my 98 M3 to my local dealership to have the alarm system re set... it is a standard alarm one grey button one red. ( Thats if you are familiar with bmw alarms..)
The job should take no longer than 20minutes... they are claiming 45min and therefore £96, is there anything i can do to fight this ?

Thks
No.

Count yourself lucky to get the lube.

tricky69

Original Poster:

1,696 posts

271 months

Monday 1st October 2007
quotequote all
markmullen said:
tricky69 said:
I recently sent my 98 M3 to my local dealership to have the alarm system re set... it is a standard alarm one grey button one red. ( Thats if you are familiar with bmw alarms..)
The job should take no longer than 20minutes... they are claiming 45min and therefore £96, is there anything i can do to fight this ?

Thks
Vesuvius 996 said:
When you say the job takes 20 minutes, what do you base that on??
tricky69 said:
From what other deals have said
So they're not really ripping you off then are they? Did the other dealers do the work? It might have been that once they got in there was more work that needed doing, or that it took longer than expected. Not all workshop jobs take as little time as they should.

Also, if you had quotes from other dealers why did you leave the car with a dealer without agreeing a price? confused
tHIS WAS AFTER THEY TOLD ME THE COST... never thought it would be that high !

markmullen

15,877 posts

263 months

Monday 1st October 2007
quotequote all
tricky69 said:
tHIS WAS AFTER THEY TOLD ME THE COST... never thought it would be that high !
CAPS LOCK - CRUISE CONTROL FOR COOL

You're shit out of luck then.

High Octane

807 posts

236 months

Monday 1st October 2007
quotequote all
I'd start by reporting them to Trading Standards, then if you haven't paid send them a letter by recorded delivery disputing the invoice.

markmullen

15,877 posts

263 months

Monday 1st October 2007
quotequote all
High Octane said:
I'd start by reporting them to Trading Standards, then if you haven't paid send them a letter by recorded delivery disputing the invoice.
But the OP didn't agree a price with the dealer in the first place and the bill doesn't seem out of the way, as a previous post stated a lot of places have a minimum billable time.

Trading Standards won't get involved in a job like this as it is a simple dispute on the value for money.

Gorvid

22,371 posts

254 months

Monday 1st October 2007
quotequote all
markmullen said:
CAPS LOCK - CRUISE CONTROL FOR COOL

You're shit out of luck then.
hehe


MitchT

17,117 posts

238 months

Monday 1st October 2007
quotequote all
stuttgartmetal said:
tricky69 said:
I recently sent my 98 M3 to my local dealership to have the alarm system re set... it is a standard alarm one grey button one red. ( Thats if you are familiar with bmw alarms..)
The job should take no longer than 20minutes... they are claiming 45min and therefore £96, is there anything i can do to fight this ?

Thks
No.

Count yourself lucky to get the lube.
You get lube at my local BMW $tealer... but they add it to the bill.

Actually, I remember when I had my car MOTed a couple of years ago... The service manager rang up to tell me it was done and asked how I would be paying... "through the nose I expect" I replied.

Edited by MitchT on Monday 1st October 17:22

Vesuvius 996

35,829 posts

300 months

Monday 1st October 2007
quotequote all
MitchT said:
stuttgartmetal said:
tricky69 said:
I recently sent my 98 M3 to my local dealership to have the alarm system re set... it is a standard alarm one grey button one red. ( Thats if you are familiar with bmw alarms..)
The job should take no longer than 20minutes... they are claiming 45min and therefore £96, is there anything i can do to fight this ?

Thks
No.

Count yourself lucky to get the lube.
You get lube at my local BMW $tealer... but they add it to the bill.

Actually, I remember when I had my car MOTed a couple of years ago... The service manager rang up to tell me it was done and asked how I would be paying... "through the nose I expect" I replied.

Edited by MitchT on Monday 1st October 17:22
hehe

Qaulity shout

thumbup