Audi UK customer service contact details

[sleep envy]

Anyone have the contact details of a suitably big cheese at customer services I can fire an e-mail to?

TIA

[catso]

I had contact over an issue with Audi UK in December 2006, this was the contact I had then, no idea if she's still there.

Michelle Woodworth
Customer Service Manager
0800 699888
Direct Line: 0800 699777
E-mail: [e-mail]

Edited by catso on Tuesday 27th November 22:28

[sleep envy]

cheers

[nicktowe]

sleep envy said:

Anyone have the contact details of a suitably big cheese at customer services I can fire an e-mail to?

TIA

In my experience, i would sugest you save your breath and bandwidth. Audi customer service don't give a damn.

[sleep envy]

don't worry, I know how to hit them where it hurts

no one likes bad PR in industry press

[problemchild]

I found that Audi UK were initially just keen to push me back to the dealer if poss, until things like 'brand equity' were brought into play.. They seemed to recognise this and started to pay attention.

All of a sudden lots of things started to happen..

[sleep envy]

true, if you know which buttons to press and words to drop they seem to pay much more attention

[nicktowe]

problemchild said:

I found that Audi UK were initially just keen to push me back to the dealer if poss, until things like 'brand equity' were brought into play.. They seemed to recognise this and started to pay attention.

All of a sudden lots of things started to happen..

I found the reverse, even after speaking to their UK customer service director. They never called back, despite promising to on 10 separate occasions.

[Plotloss]

Ric,

Give me a bell. Should be able to assist.

[sleep envy]

drop the right name and you can hear people shitting themseleves on the end of the phone