Returning of deposit at end of tenancy
Discussion
Sorry for a long post.
This is also in the SP&L forum, if any mod sees it as inappropriate in 2 forums, then please delete, I was just hoping for more response.
My o/h and I have been renting a place in South England, for 8 months, we moved out 23. January.
The flat was left in very good condition, however, there was a leak/water blockage in the bathroom. We had told the letting agency about this many times, until one day the bath was half ful of waste water. Plumber came out, fixed problem temporarily, said it was not due to our fault that this had happened, and said he will be around in a few days again.
The landlady came out to look at the leak/blockage, and admitted to knowing about it, but not the blockage in the pipes. This all happened a week before we moved out, and when we moved out the problem was still not fixed.
Problem number 2, white carpet in master bedroom. We have the inventory list, and on the old one that we had given to us when we moved in, it clearly states that the carpet is stained at places. The exit inventory, done by an independent, noted the stained carpet, and I told him about the previous inventory report, and it seemed fine then.
Problem number 3, hall paintwork repair. Again, stated in the previous inventory list, and pointed out to letting agency on their property visits, 2 visits in all.
This summs up as a £231 deduction of a £785 deposit. We have had to chase the deposit for 2 weeks, calling the agency every day, last night I received the information stated, in an email.
The letting agency has been no good at all during our stay in the property, giving us no information or wrong information more than once. In the contract it also states that the landlady can not access the property without a 24 hour notification, yet the landlady has been there at least once and at that time taken a photoframe off the wall, without notice. When found out, we contacted the agency and queried this, and they told us "it's her flat, she can do what she wants". After asking/demanding a written proof of the lost photoframe, to cover us for the inventory, we finally got it in writing that the landlady had been in there and removed the item.
It also states that the deposit will normally be released in 14-21 days after leaving the property, 6 weeks after and we still have not seen any of it.
Now, where do we stand legally? Problem is also that we do not live in UK anymore. What can we do to get our full deposit back, as we have not caused any of the mentioned.
This is also in the SP&L forum, if any mod sees it as inappropriate in 2 forums, then please delete, I was just hoping for more response.
My o/h and I have been renting a place in South England, for 8 months, we moved out 23. January.
The flat was left in very good condition, however, there was a leak/water blockage in the bathroom. We had told the letting agency about this many times, until one day the bath was half ful of waste water. Plumber came out, fixed problem temporarily, said it was not due to our fault that this had happened, and said he will be around in a few days again.
The landlady came out to look at the leak/blockage, and admitted to knowing about it, but not the blockage in the pipes. This all happened a week before we moved out, and when we moved out the problem was still not fixed.
Problem number 2, white carpet in master bedroom. We have the inventory list, and on the old one that we had given to us when we moved in, it clearly states that the carpet is stained at places. The exit inventory, done by an independent, noted the stained carpet, and I told him about the previous inventory report, and it seemed fine then.
Problem number 3, hall paintwork repair. Again, stated in the previous inventory list, and pointed out to letting agency on their property visits, 2 visits in all.
This summs up as a £231 deduction of a £785 deposit. We have had to chase the deposit for 2 weeks, calling the agency every day, last night I received the information stated, in an email.
The letting agency has been no good at all during our stay in the property, giving us no information or wrong information more than once. In the contract it also states that the landlady can not access the property without a 24 hour notification, yet the landlady has been there at least once and at that time taken a photoframe off the wall, without notice. When found out, we contacted the agency and queried this, and they told us "it's her flat, she can do what she wants". After asking/demanding a written proof of the lost photoframe, to cover us for the inventory, we finally got it in writing that the landlady had been in there and removed the item.
It also states that the deposit will normally be released in 14-21 days after leaving the property, 6 weeks after and we still have not seen any of it.
Now, where do we stand legally? Problem is also that we do not live in UK anymore. What can we do to get our full deposit back, as we have not caused any of the mentioned.
Buster Bakdorzin said:
I believe landlords by law need a third party to hold the deposit, its not lawful for them to hold onto it anymore. Could be a loop hole to get the whole lot back if they break any other terms, such as returning what deposit was due within a given timeframe praps.
True from 6/4/07 
whilst renting you have to do the 
s trick. Basically once you've made up your mind to go, withhold your last months rent, and get the fk out of there. They 'll take the missing months rent out of your deposit, and anything else that requires payment they can chase you for.... much better that way..
s trick. Basically once you've made up your mind to go, withhold your last months rent, and get the fk out of there. They 'll take the missing months rent out of your deposit, and anything else that requires payment they can chase you for.... much better that way..TVR Moneypit said:
stockhatcher said:
whilst renting you have to do the s trick. Basically once you've made up your mind to go, withhold your last months rent, and get the fk out of there. They 'll take the missing months rent out of your deposit, and anything else that requires payment they can chase you for.... much better that way..
plus, legally, the landlord or his agents can force their way into your abode if your rent is either 14 or 28 days in arrers.s trick. Basically once you've made up your mind to go, withhold your last months rent, and get the fk out of there. They 'll take the missing months rent out of your deposit, and anything else that requires payment they can chase you for.... much better that way..Froddan said:
Sorry for a long post.
This is also in the SP&L forum, if any mod sees it as inappropriate in 2 forums, then please delete, I was just hoping for more response.
My o/h and I have been renting a place in South England, for 8 months, we moved out 23. January.
The flat was left in very good condition, however, there was a leak/water blockage in the bathroom. We had told the letting agency about this many times, until one day the bath was half ful of waste water. Plumber came out, fixed problem temporarily, said it was not due to our fault that this had happened, and said he will be around in a few days again.
The landlady came out to look at the leak/blockage, and admitted to knowing about it, but not the blockage in the pipes. This all happened a week before we moved out, and when we moved out the problem was still not fixed.
Problem number 2, white carpet in master bedroom. We have the inventory list, and on the old one that we had given to us when we moved in, it clearly states that the carpet is stained at places. The exit inventory, done by an independent, noted the stained carpet, and I told him about the previous inventory report, and it seemed fine then.
Problem number 3, hall paintwork repair. Again, stated in the previous inventory list, and pointed out to letting agency on their property visits, 2 visits in all.
This summs up as a £231 deduction of a £785 deposit. We have had to chase the deposit for 2 weeks, calling the agency every day, last night I received the information stated, in an email.
The letting agency has been no good at all during our stay in the property, giving us no information or wrong information more than once. In the contract it also states that the landlady can not access the property without a 24 hour notification, yet the landlady has been there at least once and at that time taken a photoframe off the wall, without notice. When found out, we contacted the agency and queried this, and they told us "it's her flat, she can do what she wants". After asking/demanding a written proof of the lost photoframe, to cover us for the inventory, we finally got it in writing that the landlady had been in there and removed the item.
It also states that the deposit will normally be released in 14-21 days after leaving the property, 6 weeks after and we still have not seen any of it.
Now, where do we stand legally? Problem is also that we do not live in UK anymore. What can we do to get our full deposit back, as we have not caused any of the mentioned.
If your tenancy started after April 2007 then your deposit/bond should have been held by a third party, and under the Deposit regulations you should have been told who held the deposit/bond.This is also in the SP&L forum, if any mod sees it as inappropriate in 2 forums, then please delete, I was just hoping for more response.
My o/h and I have been renting a place in South England, for 8 months, we moved out 23. January.
The flat was left in very good condition, however, there was a leak/water blockage in the bathroom. We had told the letting agency about this many times, until one day the bath was half ful of waste water. Plumber came out, fixed problem temporarily, said it was not due to our fault that this had happened, and said he will be around in a few days again.
The landlady came out to look at the leak/blockage, and admitted to knowing about it, but not the blockage in the pipes. This all happened a week before we moved out, and when we moved out the problem was still not fixed.
Problem number 2, white carpet in master bedroom. We have the inventory list, and on the old one that we had given to us when we moved in, it clearly states that the carpet is stained at places. The exit inventory, done by an independent, noted the stained carpet, and I told him about the previous inventory report, and it seemed fine then.
Problem number 3, hall paintwork repair. Again, stated in the previous inventory list, and pointed out to letting agency on their property visits, 2 visits in all.
This summs up as a £231 deduction of a £785 deposit. We have had to chase the deposit for 2 weeks, calling the agency every day, last night I received the information stated, in an email.
The letting agency has been no good at all during our stay in the property, giving us no information or wrong information more than once. In the contract it also states that the landlady can not access the property without a 24 hour notification, yet the landlady has been there at least once and at that time taken a photoframe off the wall, without notice. When found out, we contacted the agency and queried this, and they told us "it's her flat, she can do what she wants". After asking/demanding a written proof of the lost photoframe, to cover us for the inventory, we finally got it in writing that the landlady had been in there and removed the item.
It also states that the deposit will normally be released in 14-21 days after leaving the property, 6 weeks after and we still have not seen any of it.
Now, where do we stand legally? Problem is also that we do not live in UK anymore. What can we do to get our full deposit back, as we have not caused any of the mentioned.
Your landlord/landlady must give you 24 hours notification of their intentions of entering the property.
You can allow a third party to start legal proceedings upon your behalf, either a friend, family member or a solicitor.
I would suggest you writer to the agents stating that if you do not receive the refund in full within 10 days, you will start legal proceedings for the recovery of the same, together with your legal costs.
stockhatcher said:
whilst renting you have to do the s trick. Basically once you've made up your mind to go, withhold your last months rent, and get the fk out of there. They 'll take the missing months rent out of your deposit, and anything else that requires payment they can chase you for.... much better that way..
You are a cocktard.s trick. Basically once you've made up your mind to go, withhold your last months rent, and get the fk out of there. They 'll take the missing months rent out of your deposit, and anything else that requires payment they can chase you for.... much better that way..Its threads like this that make me despair.
A fraction of landlords are arses, that is obvious.
But as is evident on here, and PH's demographic must be quite high...
it seems that most people think nothing of damaging another's property or breaching a contract..
A fraction of the tenants I have had have been reasonable people, the rest I would happily see dead.
rich1231 said:
stockhatcher said:
whilst renting you have to do the s trick. Basically once you've made up your mind to go, withhold your last months rent, and get the fk out of there. They 'll take the missing months rent out of your deposit, and anything else that requires payment they can chase you for.... much better that way..
You are a cocktard.s trick. Basically once you've made up your mind to go, withhold your last months rent, and get the fk out of there. They 'll take the missing months rent out of your deposit, and anything else that requires payment they can chase you for.... much better that way..Its threads like this that make me despair.
A fraction of landlords are arses, that is obvious.
But as is evident on here, and PH's demographic must be quite high...
it seems that most people think nothing of damaging another's property or breaching a contract..
A fraction of the tenants I have had have been reasonable people, the rest I would happily see dead.
Wings said:
Froddan said:
Sorry for a long post.
This is also in the SP&L forum, if any mod sees it as inappropriate in 2 forums, then please delete, I was just hoping for more response.
My o/h and I have been renting a place in South England, for 8 months, we moved out 23. January.
The flat was left in very good condition, however, there was a leak/water blockage in the bathroom. We had told the letting agency about this many times, until one day the bath was half ful of waste water. Plumber came out, fixed problem temporarily, said it was not due to our fault that this had happened, and said he will be around in a few days again.
The landlady came out to look at the leak/blockage, and admitted to knowing about it, but not the blockage in the pipes. This all happened a week before we moved out, and when we moved out the problem was still not fixed.
Problem number 2, white carpet in master bedroom. We have the inventory list, and on the old one that we had given to us when we moved in, it clearly states that the carpet is stained at places. The exit inventory, done by an independent, noted the stained carpet, and I told him about the previous inventory report, and it seemed fine then.
Problem number 3, hall paintwork repair. Again, stated in the previous inventory list, and pointed out to letting agency on their property visits, 2 visits in all.
This summs up as a £231 deduction of a £785 deposit. We have had to chase the deposit for 2 weeks, calling the agency every day, last night I received the information stated, in an email.
The letting agency has been no good at all during our stay in the property, giving us no information or wrong information more than once. In the contract it also states that the landlady can not access the property without a 24 hour notification, yet the landlady has been there at least once and at that time taken a photoframe off the wall, without notice. When found out, we contacted the agency and queried this, and they told us "it's her flat, she can do what she wants". After asking/demanding a written proof of the lost photoframe, to cover us for the inventory, we finally got it in writing that the landlady had been in there and removed the item.
It also states that the deposit will normally be released in 14-21 days after leaving the property, 6 weeks after and we still have not seen any of it.
Now, where do we stand legally? Problem is also that we do not live in UK anymore. What can we do to get our full deposit back, as we have not caused any of the mentioned.
If your tenancy started after April 2007 then your deposit/bond should have been held by a third party, and under the Deposit regulations you should have been told who held the deposit/bond.This is also in the SP&L forum, if any mod sees it as inappropriate in 2 forums, then please delete, I was just hoping for more response.
My o/h and I have been renting a place in South England, for 8 months, we moved out 23. January.
The flat was left in very good condition, however, there was a leak/water blockage in the bathroom. We had told the letting agency about this many times, until one day the bath was half ful of waste water. Plumber came out, fixed problem temporarily, said it was not due to our fault that this had happened, and said he will be around in a few days again.
The landlady came out to look at the leak/blockage, and admitted to knowing about it, but not the blockage in the pipes. This all happened a week before we moved out, and when we moved out the problem was still not fixed.
Problem number 2, white carpet in master bedroom. We have the inventory list, and on the old one that we had given to us when we moved in, it clearly states that the carpet is stained at places. The exit inventory, done by an independent, noted the stained carpet, and I told him about the previous inventory report, and it seemed fine then.
Problem number 3, hall paintwork repair. Again, stated in the previous inventory list, and pointed out to letting agency on their property visits, 2 visits in all.
This summs up as a £231 deduction of a £785 deposit. We have had to chase the deposit for 2 weeks, calling the agency every day, last night I received the information stated, in an email.
The letting agency has been no good at all during our stay in the property, giving us no information or wrong information more than once. In the contract it also states that the landlady can not access the property without a 24 hour notification, yet the landlady has been there at least once and at that time taken a photoframe off the wall, without notice. When found out, we contacted the agency and queried this, and they told us "it's her flat, she can do what she wants". After asking/demanding a written proof of the lost photoframe, to cover us for the inventory, we finally got it in writing that the landlady had been in there and removed the item.
It also states that the deposit will normally be released in 14-21 days after leaving the property, 6 weeks after and we still have not seen any of it.
Now, where do we stand legally? Problem is also that we do not live in UK anymore. What can we do to get our full deposit back, as we have not caused any of the mentioned.
Your landlord/landlady must give you 24 hours notification of their intentions of entering the property.
You can allow a third party to start legal proceedings upon your behalf, either a friend, family member or a solicitor.
I would suggest you writer to the agents stating that if you do not receive the refund in full within 10 days, you will start legal proceedings for the recovery of the same, together with your legal costs.
Your deposit must be protected. You instigate or ask the agent to start a dispute process you do not go to the courts. They cannot deduct a penny from your deposit without your written consent unless the arbitrator as agreed. (if you lose the arbitration you can technically go to the courts but you are very unlikly for them to win/hear your case)
If the deposit has not been protected you can immediatly claim 3x the deposit amount which will be fined to the owner. Instant fine. Breach of the Housing Act.
Your tenancy agreement must have or you must have by law been given a full list of your rights under the new deposit protection. This will list the times deadlines and what to do if things go bad. You must also be told where and who holds your deposit.
So first step is to ask for your unique tenant reference number in relation to your deposit protection.
2nd- register with the company or the agent that there is a dispute. - its a formal register with the Dispute service or whoever holds the deposit that the matter cannot be resolved and register it now at the dispute level.
3rd when asked write in with your side of the story to the arbitrator.
4) Abritrator (ICE) will make a descision. Bobs your uncle.
If the deposit is not protected and you paid your deposit after 6/4/2007 then the owner will be fined and cant start action against you.
Edited by superlightr on Saturday 8th March 23:23
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