430 new wheels voids warranty
Discussion
I just had a call from the Ferrari main dealer where my 430 spider is in for its service. I made a complaint about the wind deflector making noise at speed with the top down and they just called to say I would need to pay for the new deflector as I have voided my warranty by changing the wheels to hamanns!
Has anyone heard of this before?
Has anyone heard of this before?
Don't know about ferrari but all other cars i've owned with a manufacturer warranty have been fine with aftermarket things on the car. I believe its down to them to prove that what you've changed has caused the defect.
I wouldn't think that changing your wheels could cause a problem with a wind deflector, are your new wheels a noticibly different size?
I wouldn't think that changing your wheels could cause a problem with a wind deflector, are your new wheels a noticibly different size?
They're trying to pull a fast one. Basically the law stands that if your mod has directly effected (or might have) the part that has failed they can refuse to pay (like an engine blowing when a 3rd party exhaust has been fitted). Otherwise you're covered.
Wheels and wind deflector obviously not connected, so they're trying to be crafty. Seems a growing trait with Italian car main dealers it seems.
Wheels and wind deflector obviously not connected, so they're trying to be crafty. Seems a growing trait with Italian car main dealers it seems.
Utter rubbish.
Different parts will only void the warranty if they directly affect the specific part which fails i.e if you fit new wheels and the engine blows they cannot fail to honour the warranty on the grounds you have non Ferrari parts fitted to the car. It would of course be a different matter if you fitted non standard parts to the engine.
Different parts will only void the warranty if they directly affect the specific part which fails i.e if you fit new wheels and the engine blows they cannot fail to honour the warranty on the grounds you have non Ferrari parts fitted to the car. It would of course be a different matter if you fitted non standard parts to the engine.
Davey S2 said:
Utter rubbish.
Different parts will only void the warranty if they directly affect the specific part which fails i.e if you fit new wheels and the engine blows they cannot fail to honour the warranty on the grounds you have non Ferrari parts fitted to the car. It would of course be a different matter if you fitted non standard parts to the engine.
Seconded - ask them to either put this in writing or fix the problemDifferent parts will only void the warranty if they directly affect the specific part which fails i.e if you fit new wheels and the engine blows they cannot fail to honour the warranty on the grounds you have non Ferrari parts fitted to the car. It would of course be a different matter if you fitted non standard parts to the engine.
skel00 said:
I just had a call from the Ferrari main dealer where my 430 spider is in for its service. I made a complaint about the wind deflector making noise at speed with the top down and they just called to say I would need to pay for the new deflector as I have voided my warranty by changing the wheels to hamanns!
Has anyone heard of this before?
LOL! Has anyone heard of this before?
What a bunch of jokers. I wish someone had tried this funny business with me so I could have sued them to hell put this to bed for ever and everyone with any car. Anyway, the moment they put it in writing, they've broken the law- get them to do it and then sue them - reality is, they will realise then back down.
FYI my 430 had substantial recall and warranty work done and it had tubi, susp and other goodies and my dealer never so much as raised an eyebrow.
Edited by Murcielago_Boy on Monday 19th May 16:18
Quoting from Scuderia Systems site, ref Tubi's - but obvious application can be made
Will fitting a Tubi Exhaust invalidate my manufacturer's warranty?
We often get asked the question "if I fit a Tubi Style exhaust to my car, will it invalidate my manufacturer's warranty?". According to the law the answer is an emphatic NO. However, many people, including vehicle suppliers themselves, do not know this and supply the wrong information. Here are the facts:
The Law
In October 2003, European Union legislation affecting the motor trade came into force. Its full title is 'Block Exemption Regulations 1400/2002' (in short 'BER'). This legislation changes the way cars may be serviced and repaired, and gives motorists a lot more freedom in their decision about who should look after their cars.
The BER covers areas such as who can service vehicles other than agents appointed by manufacturers and, more specifically to customers who are considering a Tubi Style sports exhaust, parts that can be fitted to a vehicle. Below we draw upon in particular the issues that concern fitting replacement parts to a vehicle that are not the manufacturer's original equipment.
The BER introduces certain definitions of importance to the independent aftermarket. There is a new definition of 'original spare parts' and 'matching quality parts' that is based on the quality of the component. Vehicle warranties cannot be invalidated if these conditions are met:
* Where parts used are of matching quality as the component used for the assembly of a motor vehicle. (A Tubi Style exhaust is manufactured from a higher quality material than OEM exhausts: 304-grade stainless steel, and are manufactured using internationally-certified practices. Spare parts of "matching quality" identifies parts in the following way: spare parts made by any undertaking which can certify at any moment that the parts in question match the quality of the components which are or were used for the assembly of the motor vehicles in question.)
* Where parts used are of the same specifications and production standards as those used by the Vehicle Assemblers. (A Tubi Style exhaust is designed to fit to OE mounting parts and components such as catalysts without any modifications (including cutting, welding and bending of any OE parts). Its fitting is a simple bolt-on bolt-off process which can be reversed or replaced at any time without causing damage to the vehicle or OE components.)
* Where parts manufacturers/suppliers are able to issue a quality certificate. (Tubi Style exhausts are certified compliant by the strict guidelines set out by the EU-recognised TÜV and internationally-recognised ISO 9001. Very few aftermarket exhaust manufacturers have such certifications.)
An interesting point is that if the vehicle manufacturer itself offers spare parts of differing quality (e.g. an "economy" or "premium line"), he cannot prohibit its contractual partners (i.e. dealers and authorised repairers) from buying spare parts of the same quality from the independent market.
The BER also covers service and maintenance during the warranty period and prohibits vehicle manufacturers' warranties from including conditions requiring that all parts used must be the VA's "original spare parts".
THE EUROPEAN COMMISSION DECLARED THAT SUCH CLAUSES IN A WARRANTY DOCUMENT WOULD REPRESENT 'AN UNJUSTIFIED RESTRICTION FOR THE CONSUMER.
REF: ADF.
Will fitting a Tubi Exhaust invalidate my manufacturer's warranty?
We often get asked the question "if I fit a Tubi Style exhaust to my car, will it invalidate my manufacturer's warranty?". According to the law the answer is an emphatic NO. However, many people, including vehicle suppliers themselves, do not know this and supply the wrong information. Here are the facts:
The Law
In October 2003, European Union legislation affecting the motor trade came into force. Its full title is 'Block Exemption Regulations 1400/2002' (in short 'BER'). This legislation changes the way cars may be serviced and repaired, and gives motorists a lot more freedom in their decision about who should look after their cars.
The BER covers areas such as who can service vehicles other than agents appointed by manufacturers and, more specifically to customers who are considering a Tubi Style sports exhaust, parts that can be fitted to a vehicle. Below we draw upon in particular the issues that concern fitting replacement parts to a vehicle that are not the manufacturer's original equipment.
The BER introduces certain definitions of importance to the independent aftermarket. There is a new definition of 'original spare parts' and 'matching quality parts' that is based on the quality of the component. Vehicle warranties cannot be invalidated if these conditions are met:
* Where parts used are of matching quality as the component used for the assembly of a motor vehicle. (A Tubi Style exhaust is manufactured from a higher quality material than OEM exhausts: 304-grade stainless steel, and are manufactured using internationally-certified practices. Spare parts of "matching quality" identifies parts in the following way: spare parts made by any undertaking which can certify at any moment that the parts in question match the quality of the components which are or were used for the assembly of the motor vehicles in question.)
* Where parts used are of the same specifications and production standards as those used by the Vehicle Assemblers. (A Tubi Style exhaust is designed to fit to OE mounting parts and components such as catalysts without any modifications (including cutting, welding and bending of any OE parts). Its fitting is a simple bolt-on bolt-off process which can be reversed or replaced at any time without causing damage to the vehicle or OE components.)
* Where parts manufacturers/suppliers are able to issue a quality certificate. (Tubi Style exhausts are certified compliant by the strict guidelines set out by the EU-recognised TÜV and internationally-recognised ISO 9001. Very few aftermarket exhaust manufacturers have such certifications.)
An interesting point is that if the vehicle manufacturer itself offers spare parts of differing quality (e.g. an "economy" or "premium line"), he cannot prohibit its contractual partners (i.e. dealers and authorised repairers) from buying spare parts of the same quality from the independent market.
The BER also covers service and maintenance during the warranty period and prohibits vehicle manufacturers' warranties from including conditions requiring that all parts used must be the VA's "original spare parts".
THE EUROPEAN COMMISSION DECLARED THAT SUCH CLAUSES IN A WARRANTY DOCUMENT WOULD REPRESENT 'AN UNJUSTIFIED RESTRICTION FOR THE CONSUMER.
REF: ADF.
skel00 said:
I just had a call from the Ferrari main dealer where my 430 spider is in for its service. I made a complaint about the wind deflector making noise at speed with the top down and they just called to say I would need to pay for the new deflector as I have voided my warranty by changing the wheels to hamanns!
Has anyone heard of this before?
My X-OST exhaust didn't void my then warranty or change my insurance. How the hell new wheels can is amazing and the dealer is dodgy as hell.Has anyone heard of this before?
Wouldn't mind knowing who the dealer is ????
The dealer is C. de. Salamanca in Marbella. First it was the wheels (argued that onw), now the exhaust. I had new tailpipes fitted as the standard ones are utter cr*p. Basically there is a warranty recall on the pipes but because they cannot send the originals back to Ferrari they cannot complete the recall. Fair enough I though until the service manager said that if they cannot complete 4 out of 4 recalls they will not do the other 3 as Ferrari will not pay unless all are complete.
There are so many service centres here for super cars, I'm chasing the dealer stamp and paying the price!!
There are so many service centres here for super cars, I'm chasing the dealer stamp and paying the price!!
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