Is filling a brand spanky new Mondeo with diesel this hard?

Is filling a brand spanky new Mondeo with diesel this hard?

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Discussion

fordintegrale

Original Poster:

10 posts

191 months

Tuesday 10th June 2008
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OK - I've been driving for 26 years, yet the Ford garage tell me I'm putting diesel into my tank in the wrong way: in fact Ford tell me I'm putting diesel into the tank in the wrong way!! Ford have even given me an official piece of Ford paper telling me I'm doing it the wrong way. So I now know that to put diesel in a car you should put the fuel nozzle into the hole, let the fuel nozzle "drop" so that it rests on the bottom of the filling hole, then pull the lever on the nozzle and fill up letting the pump "blow back." Amazingly I should then allow the pump to "blow back" for a second time and hey-presto the tank is full. Where I clearly go wrong is that on the first "blow back" I have a steady flow of diesel running from under the wheel arch - presumably from the overflow pipe - so clearly on the second blow back that lovely Mr Brown is laughing uproariously as I literally pour diesel down the drain. (clearly I don't do this too often!!!) The garage continue to tell me its down to the way I fill the car: is anyone else as incompetent as me out there with their new Mondeo filling technique, and as frustrated by the garages/Ford's contemptuous and patronising attitude??

wmdunnet

4 posts

192 months

Tuesday 10th June 2008
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Your not filling it wrong at all. Same thing happens in the new Focus when its filled up too! Its something to do with the new capless system. Once the car is full and you remove the nozzle, some fuel will be let out underneath the car through a release valve. Its an absolute waste!

JulianHJ

8,750 posts

263 months

Tuesday 10th June 2008
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Really? So the forecourts will be awash with spilt fuel from new Fords?

fordintegrale

Original Poster:

10 posts

191 months

Tuesday 10th June 2008
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So if this is the case does anyone know if Ford are doing anything about it? My car is back in the garage next week to have it "looked at". It simply cannot be acceptable at any time - let alone today's environmentally friendly society - to manufacture a design which seemingly standardises fuel to be spilt on the forecourt, and therefore presumably along the road also. That's a gold mine for eco-lawyers surely?

DennisTheMenace

15,603 posts

269 months

Tuesday 10th June 2008
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Surely they are not allowed to pollute by just letting diesel out like that ? also what about bikers that hit the stuff ? i had a mondeo a few weeks back and it is a stupid idea i managed 3/4 of a tank and then it just overflowed !

petermansell

868 posts

207 months

Tuesday 10th June 2008
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wmdunnet said:
Your not filling it wrong at all. Same thing happens in the new Focus when its filled up too! Its something to do with the new capless system. Once the car is full and you remove the nozzle, some fuel will be let out underneath the car through a release valve. Its an absolute waste!
eek

falcemob

8,248 posts

237 months

Tuesday 10th June 2008
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fordintegrale said:
in fact Ford tell me I'm putting diesel into the tank in the wrong way!! Ford have even given me an official piece of Ford paper telling me I'm doing it the wrong way.
That'll be Ford's usual way of not owning up that they have a design flaw and to save money in correcting it.
It would probably be cheaper to pay a few law suits than recall and rectify all the cars with this problem.

jellison

12,803 posts

278 months

Friday 13th June 2008
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You wanna try filling a TVR - some idiot that designed the tank bksed it um in Chims.

You have to have the filler on no more than 1/4 pressed in to get fule in or it cuts out - take for ever to fill it, AND I fill it alot! 55 quid get me about 160-200 miles.............!

kendalmint

37 posts

195 months

Friday 13th June 2008
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I have a brand new Mondeo, apart from the fact the inept Dealer got my spec wrong and is having to order a replacement car the one thing that seems to work is the fuel filler. Is it me or is the customer care offiered by Ford equal to none!!!

fordintegrale

Original Poster:

10 posts

191 months

Wednesday 18th June 2008
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Took car back to main Dealer yesterday. They checked the breather pipe, said it was clear and said there is nothing more they can do.

I called Ford Customer Services this morning - who were very good. It is Fords number 1 complaint at the moment and it is being worked on, so a recall should be out at some time. However, until that time the spilling of diesel goes on across UK forcourts and roads!!

Ford you may like to tell your garages this is a major problem, because certainly my local dealer - a large franchise in the S/W - is flipping useless and totally in the dark!!!!

Dave_ST220

10,298 posts

206 months

Wednesday 18th June 2008
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Wasn't there all kinds of praise for the new Mondeo's "easy fuel system" or whatever they call it??!! haha, another glorious Ford fk up!

# Lord Lucan #

234 posts

192 months

Sunday 22nd June 2008
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well that explains another reason I will not buy a new ford that now gives me 25 reasons