Alliance and Leicester - Oh my god!

[camgear]

Am currently in the process of switching bank accounts to them, what a bunch of morons!

They didnt send my 8 digit customer ID, so I clicked 'forgotten customer ID' on their net banking, and it asked me for account number and DOB, filled that in... "Technical error, please call this number quoting reference"

Fair enough, I ring the HOTLINE FOR LOST CUSTOMER IDS

"Please enter your customer ID"

What a bunch of idiots, I'm going to phone up and tell them to shove their account up their arse later.

[martinmac]

Got rid of a credit card with them ages ago, more complicated than getting a divorce.

[agentsmith]

im going to close my current account with them too, they seem disorganised at best. maybe santander will make it worse too!

[Altrezia]

s.

http://pistonheads.com/gassing/topic.asp?h=0&t...

[mercemployee]

I managed to lock myself out of my Alliance and Leicester online banking the other day.

I filled in the customer number, checked the phrase, checked the photo, filled out the customer PIN, clicked the option to set up a standing order, then it asked for the second and fifth digits of my passcode.

After five attempts (using the three numbers I always use and two guesses) it locked me out...


So I rang them.... and promptly got locked out of the fking phone system as well. Brilliant.

[Stedman]

They're probably just pissed at the 99% drop in profits they have just announced

[Fidgits]

bugger... i have my mortgage with them...

[Jasandjules]

Fidgits said:

bugger... i have my mortgage with them...

Move to Abbey National?

[adycav]

They are complete fking idiots.

[Alfahorn]

I'm with the Nationwide and Abbey. Nationwide are great, Abbey are not.

[Dogwatch]

Jasandjules said:

Fidgits said:

bugger... i have my mortgage with them...

Move to Abbey National?

No need. As posted above the Spanish who own Abbey (sadly the 'National' is now history) are moving in on the A+L.

Haven't had too many problems with A+L home banking. At least they don't issue you with gizmos to calculate a passcode from your pin number.