Garden Services - What do you think?
Garden Services - What do you think?
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Discussion

MaceV6

Original Poster:

38 posts

231 months

Monday 11th August 2008
quotequote all
Although not a poster, I always read the business boards so thought I'd see if anyone has any advice or tips on the best way to progress.

Myself and a friend are looking to start a garden services business offering anything from maintenace such as grass/hedge cutting to full landscaping of residential proprerties to start with. We both have experience on a personal level of decking, paving, fencing and the manual jobs from doing friends and families gardens and have access to a qualified electrician for lighting and features.

Initially we will look at leaflet dropping and have a few contacts in old peoples homes with private gardens that should provide some work, although only maintenance to start with.

We are at the stage of looking into insurances and costing, does anybody have any experience of this kind of work or think there could be a market to make initially a bit of money on the side as we will both remain in full time employment for now.

Also any tips on generating more awareness other than leaflet drops? Also any good websites that can advise on small startups?

Thanks,

Edited by MaceV6 on Monday 11th August 13:51

ginettag27

7,157 posts

300 months

Monday 11th August 2008
quotequote all
My initial question would be, what experience or qualifications do you have for this type of work...

Recommendation is always a good way to get more work.

What tools and machinery do you have?

There are Franchises for this sort of stuff... Might be worth checking what they offer.

MaceV6

Original Poster:

38 posts

231 months

Monday 11th August 2008
quotequote all
Unfortunatley we don't have any formal qualifications and the only experience we have is 4/5 gardens we have done, but can provide examples such as before and after pictures.

We are hoping that if we can get a few jobs to start with word of mouth will provide more work.

As for tools we have all your usual power tools, jigsaws, nail guns, power saws, drills, circular saw and through my friend we can get access to some heavy duty tools such as a whacker plate and mini digger.

I'll look into the franchise option, but we are hoping to start small and build up from there.

Thanks for the input.

ginettag27

7,157 posts

300 months

Monday 11th August 2008
quotequote all
Okay, it definitely sounds like you're approaching it from the right angle - a smart, but not too "flashy" portfolio of work and recommendations will help things along.

Is this supposed to pay the mortgage or starting off as a suck it and see?

MaceV6

Original Poster:

38 posts

231 months

Monday 11th August 2008
quotequote all
Its just going to be a 'suck it and see' for now, but is something we would be really interested in progressing and don't mind chucking a few quid at it. Maybe moving onto commercial contracts eventually and goign down that avenue.

Pah, think big... why not the Chelsea flower Showbiglaugh

HiRich

3,337 posts

293 months

Monday 11th August 2008
quotequote all
Some random jottings, and I don't claim to have the relevant market experience.

First, I'd focus on basic garden maintenance. I suspect that this is where the market lies for getting the business up and running. So that's mowing lawns, basic tree management etc.
From a marketing perspective, this:
  • Gets you seen on the streets. If you are seen regularly, neighbours will start asking about you.
  • From the customer's point of view, it's a low-risk entry - a few quid a week, and they can get rid of you at any time. Do a good job and their trust will come for the bigger jobs.
  • Appearing regularly, you build up a communication with the customers. They may ask you about bigger jobs. You can suggest bigger and bigger projects (Why don't we reshape the lawn to make a bigger bed here?")
  • Seen regularly, trusted by the customer. That's going to lead to word-of-mouth, the cheapest and best marketing you can get.
An area to consider is vegetable gardening. There seems to be an explosion in this (myself included). But it's a big step from a few tomato pots to creating a semi-professional raised bed. Having someone in who will partly design, then deliver a fully finished bed ready for next year's spuds would get them over that barrier (and be a nice little earner). It isn't just about new designs, you can also offer the deep digging of plots. You can do raised beds (with old sleepers), long beds with paved paths, decorative beds, installing netting/climbing arrangements for peas & beans, etc. You might also offer a fortnightly or monthly check-up: the owner gets to tinker, and you pop in to check progress, sort out more major work, plant out the next wave of seedlings.

I think there's a very handy market opportunity in medium-sized projects - the unfulfilled gap between mowing the lawn and full landscaping. I have several such projects, which are slightly beyond my abilities or commitment. If I had the impetus and support of someone more capable/confident, I might authorise you to do some of the back-breaking work so I can finish off with the glory stuff.

In that vein consider the option of a cost-limited project service. I have several jobs I'd like to do, but I can only justify spending a grand. If we walked around my garden with a cuppa, chatted about projects, and you told me which you could do for the budget, I'd probably write the cheque there and then.

Think about the different market segments, and market yourself accordingly. I'd divide the market into:
  • Chore gardeners: This may include grannies, blocks of flats. They need to maintain the space but have neither the wit nor commitment to do it. They want to pay you to remove a problem.
  • Interesteds: (like me). Have an interest, but feel pretty hopeless. We want some guidance, and help with the big stuff, but we still want a hand in the work.
  • Keen & Decisive: They know what they want. It covers two groups. The first are keen gardeners - they will give you a brief and you just need to do it. The second is the classic upper middle class family - they have clear ideas and the money to spend. They will also set you a brief.
Your work, and your input to the decision-making process will be different in each case.

Can you work weekends? It might seem a pain, but your van (and work) will be seen on the streets when your prospective customers are around. And some customers will prefer to have you in when they are at home.

Finally (for now), know your stuff. Particularly, know your plants. There is perhaps a suspicion that some workers are just labourers, there to just cut & chop. Others are at the other extreme, somewhat OTT "exterior designers". But pitch yourself right in the middle, as a right old Alan Titchmarsh. Read up, watch Gardeners World (always a good talking point with customers). You can suggest different plants/varieties, particularly the more obscure, "not from Homebase" types. You can tell them why the plants are dying or what's eating the leaves. In that way, you are providing the value-added advice that their allotment-owning grandad would have given in years gone by. Every nugget of wisdom you pass on will pay back immeasurably in extra jobs or new customers.

MaceV6

Original Poster:

38 posts

231 months

Monday 11th August 2008
quotequote all
Excellent, thanks for the advice.

I must admit that planting is really our weak point but I have a few books and know a few people who can really help me along.

I have been thinking about the 'grow your own' explosion that seems to be going on about now, but was thinking more of allotment clearing and preperation. But as you say, I don't see any reason why this can't be incorporated into gardens.

Starting up we will mostly be aiming at maintenance as I think that is where the constant work and exposure can be had, then start looking to progress onto larger projects.

Some really useful points for us to consider, thank.

ukvoyager.info

2,782 posts

253 months

Monday 11th August 2008
quotequote all
MaceV6 said:
I must admit that planting is really our weak point but I have a few books and know a few people who can really help me along.
I can put you in touch with a v.good garden designer if that helps? Got qualifications and everything!

Podie

46,649 posts

306 months

Monday 11th August 2008
quotequote all
We have a gardener. smile

Grass gets cut, hedge gets cut, the odd bit of pruning / managing etc - and they are sensible enough to come more often in summer than in winter.

If you want to know more detail than that, feel free to drop me a PM.

Adam T

1,300 posts

237 months

Monday 11th August 2008
quotequote all
I suppose you could get plenty of "contract" work, or similar - i.e regular, and hope that people require more work out of the regular maintenance visits. Do you know your soils from your spades, and your daffodils from your John Deeres?

Are there many business parks near you? Often nice regular maintenance contracts available through the agents/developers

wizzbilly

955 posts

224 months

Monday 11th August 2008
quotequote all
i would be looking more towards the elderly that injoy a nice garden but are no longer able to do it themself, and like said busissnus parks etc

for the genreal joe blogs i belive when money starts getting tight they will be the first to try save money where they can by doing it themself


dilbert

7,741 posts

262 months

Monday 11th August 2008
quotequote all
MaceV6 said:
Although not a poster, I always read the business boards so thought I'd see if anyone has any advice or tips on the best way to progress.

Myself and a friend are looking to start a garden services business offering anything from maintenace such as grass/hedge cutting to full landscaping of residential proprerties to start with. We both have experience on a personal level of decking, paving, fencing and the manual jobs from doing friends and families gardens and have access to a qualified electrician for lighting and features.

Initially we will look at leaflet dropping and have a few contacts in old peoples homes with private gardens that should provide some work, although only maintenance to start with.

We are at the stage of looking into insurances and costing, does anybody have any experience of this kind of work or think there could be a market to make initially a bit of money on the side as we will both remain in full time employment for now.

Also any tips on generating more awareness other than leaflet drops? Also any good websites that can advise on small startups?

Thanks,

Edited by MaceV6 on Monday 11th August 13:51
Get a good, distinctive and memorable graphic.
Do a round of flyers.
Signwrite your van.
Spend late morning through to early afternoon on saturdays shopping in Sainsburys. Make sure you leave the van parked conspicuously by the entrance.

That's what they do around here, anyway.

Edited by dilbert on Monday 11th August 18:32

MaceV6

Original Poster:

38 posts

231 months

Monday 11th August 2008
quotequote all
Thanks for the advice everyone.

We are going to start by targeting the elderly who are unable to maintain the gardens themselves and just basically need the maintenance taking care of, as we'll still be in full time employment (although flexibleish) I think business parks and new builds are for further down the line but is the kind of direction I would like to go.

As for soils from spades this is where I really do need to get up to speed, so I may be dropping a few PMs to a few people above. I think knowing the gardening side of things will take away from being labelled 'labourers' if we can drop a few tips on planting and possible problems such as disease and insects into conversation. Also does no harm in being recognised.

One last thing, haven't got a van yet and don't have masses of money available to purchase one. Will having an older van put people off? say a 2000/2001 plate? I'm just a bit worried about first impressions putting people off, or will clean and presentable be enough.

Thanks.

Catherine197

9,586 posts

274 months

Monday 11th August 2008
quotequote all
I had a landscaping business up until this time last year. I got out of it as I was fed up with the sleepless nights. I can only think what it would be like in the current climate.

MaceV6

Original Poster:

38 posts

231 months

Monday 11th August 2008
quotequote all
Thanks for the advice Catherine, we are looking to start quite small for now and hopefully we can survive the current climate and maybe we can have a decent reputation when we come out the other side!!

wizzbilly

955 posts

224 months

Monday 11th August 2008
quotequote all
as for a old van i dont see this as a problem , providing its clean etc and dont look like your some gypsys etc

what sort of van size was you thinking off ?

MaceV6

Original Poster:

38 posts

231 months

Monday 11th August 2008
quotequote all
Haven't decided on the van size yet, but I would like to think something like a VW Caddy would be sufficent in size. Something else we need to look into.

Kinky

39,945 posts

300 months

Monday 11th August 2008
quotequote all
Mace,

Speaking of books - I saw a book at "Books, etc" at the weekend - in the business section (not the Gardening section) about starting up your own gardening and landscaping business. I can't recall the specific title - but it was along those lines.

I don't know if it is any good or not - more an FYI.

Good luck with it thumbup

K

Funk

27,798 posts

240 months

Monday 11th August 2008
quotequote all

Paracetamol

4,267 posts

275 months

Tuesday 12th August 2008
quotequote all
MaceV6 said:
Haven't decided on the van size yet, but I would like to think something like a VW Caddy would be sufficent in size. Something else we need to look into.
I would be worried if my gardner turned up in a shiney new van! It would look to me that they are expensive..

Just be very fair with prices. Base it on time - not how much can these people afford...£20 per hour working 9 to 5 equates to only around £40k per year...not much when you then need to take out all your expenses and travel time as well as seasonality.