Paypal!!!!!!!!
Author
Discussion

Jdavis

Original Poster:

136 posts

231 months

Wednesday 13th August 2008
quotequote all
what a useless system!
Just sold a laptop on the wonder that is Ebay.
been paid for the item by winning bidder. yet paypal have kindly 'held' the payment.
just been on the phone to someone with a fantastic knowledge of the english language at paypal to ask why this is.
couldn't really give me an answer other than, the payment will be released when positive feedback from the buyer has been recieved.
i normally buy my postage through paypal using the funds paid to me by the buyer, how on earth can i do that!
Who on earth is going to leave positive feedback for an item they haven't recieved!
sorry if it seems a little of a rant, really wound me up!

bazking69

8,620 posts

221 months

Wednesday 13th August 2008
quotequote all
I don't sell things of value on ebay anymore, too much hassle.
You could be the best seller in the world, but they would take the word of a zero feedback foreigner that he never received the item over yours...

space1999

436 posts

220 months

Wednesday 13th August 2008
quotequote all
This is ebay's new approach to buyers. You HAVE to send the item according to ebay and they won't release the money until the buyer has sent feedback or for a period of time -

Payment Holds for eBay Items

eBay and PayPal are working together to make it safer than ever to buy on eBay. One of the ways that PayPal is ensuring this is by identifying transactions that pose the greatest risk of bad sales and holding the payments from sellers for a period of time to help ensure that the transactions go smoothly. Get more details on Payment Holds for eBay items.

It is thier way - Doesn't stop "no seller protection scammers" though!!

space1999

436 posts

220 months

Wednesday 13th August 2008
quotequote all
Hope this helps a bit :-

Payment Holds for eBay Items






eBay and PayPal are working together to make it safer than ever to buy on eBay. One of the boldest steps we’re taking is to identify transactions that pose the greatest risk of fraud and holding the payments from sellers for a period of time to help ensure that the transactions go smoothly.

Why might my payments be held?
What will happen if my payment is held?
I am a new seller, will my payment be held?
Remember, if you have received more than 20 Detailed Seller Ratings (DSRs) in the past 12 months and your DSR average is 4.5 or higher, your payments will not be held.

Why might my payments be held?
PayPal will hold payments in transactions where the vast majority of seller fraud occurs. Here are the most common instances in which a payment may be held:

You have been on eBay less than six months and sell an item above £50
You have a feedback score of less than 98% and sell an item above £50
More than 5% of your transactions result in dissatisfied buyers*
You have an average Detailed Seller Rating (DSR) of 4.5 or less
You have received less than 20 Detailed Seller Ratings
You are listing your item in a higher-risk category
PayPal will not hold payments for eBay items if you meet the following criteria:
You have been an eBay member for more than 6-months, and
Your total Feedback score is greater than 100, and
Fewer than 5% of your transactions result in dissatisfied buyers*
Or
Your average DSR is greater than 4.5, and
Your have received more than 20 DSRs in the last 12 months
Your buyer dissatisfaction percentage is less than 5%
What will happen if my payment is held?
If you receive a payment that is held by PayPal, the amounts held will show as “Pending” in a separate PayPal balance on your account page. You will still have access to all other funds in your PayPal account.

Your funds will immediately be released when one of the following occurs:

The buyer leaves you positive feedback
21 days pass without a dispute, claim, chargeback, or reversal filed on the transaction.
If you receive a dispute, claim, chargeback, or reversal on the transaction subject to the hold, PayPal may hold the payment in your Account until the matter is resolved, even if the claim, chargeback or reversal is made after the hold is released.

I am a new seller, will my payment be held?
If you are a new seller and have a record of good performance, you will receive your payment instantly in the vast majority of cases.

  • Buyer dissatisfaction percentage is measured by adding negative events as a percentage of your transactions. Negative events include negative & neutral Feedback, Detailed Seller Ratings scores of 2 or less, and Item Not Received or Significantly Not As Described disputes.



Jdavis

Original Poster:

136 posts

231 months

Wednesday 13th August 2008
quotequote all
the thing i dont agree with is having to spend out of my money to pay for the postage, i normally do it online through paypal using the funds provided.
what a ridiculous idea.

GetCarter

31,317 posts

310 months

Wednesday 13th August 2008
quotequote all
space1999 said:
This is ebay's new approach to buyers. You HAVE to send the item according to ebay and they won't release the money until the buyer has sent feedback or for a period of time -
This is not true I'm afraid (though it may well be sometimes). I have sold two items on ebay this week and got payment immediately, before I even posted the items off.

ETA I still haven't got feedback

Edited by GetCarter on Wednesday 13th August 13:32

Maxf

8,444 posts

272 months

Wednesday 13th August 2008
quotequote all
Jdavis said:
the thing i dont agree with is having to spend out of my money to pay for the postage, i normally do it online through paypal using the funds provided.
what a ridiculous idea.
Seems like the least of your worries, having to stump up £20 postage out of your own pocket, when a faceless organisation has the funds from the transaction and is waiting for the word of a total stranger to release them to you.

FFS send it by a reliable tracked service (not just proof of delivery).

space1999

436 posts

220 months

Wednesday 13th August 2008
quotequote all
GetCarter said:
space1999 said:
This is ebay's new approach to buyers. You HAVE to send the item according to ebay and they won't release the money until the buyer has sent feedback or for a period of time -
This is not true I'm afraid (though it may well be sometimes). I have sold two items on ebay this week and got payment immediately, before I even posted the items off.

ETA I still haven't got feedback

Edited by GetCarter on Wednesday 13th August 13:32
Please see ebay's and Paypal's rules see above!! You may have the required feedback score plus it depends what you are selling! This rule only applies to certain things you are selling to try and stop counterfit! Please see BBC news and the French sueing Ebay!

Maxf

8,444 posts

272 months

Wednesday 13th August 2008
quotequote all
Its not on all items - just laptops/mobile phones etc and other stuff that scammers 'sell'.

The problem is, the scammers will just end up sending boxes of rocks with tracking numbers rather than nothing at all.

Stubweiser GTI

121 posts

231 months

Wednesday 13th August 2008
quotequote all
oh sorry...I thought this said papaya.

tinman0

18,231 posts

271 months

Wednesday 13th August 2008
quotequote all
GetCarter said:
space1999 said:
This is ebay's new approach to buyers. You HAVE to send the item according to ebay and they won't release the money until the buyer has sent feedback or for a period of time -
This is not true I'm afraid (though it may well be sometimes). I have sold two items on ebay this week and got payment immediately, before I even posted the items off.

ETA I still haven't got feedback
Yup, Ebay and Paypal are being complete bds at the moment. Thats why one of the other payment services that runs on Ebay is showing a huge uptake in accounts at the moment.

Ebay and Paypal and the way they are treating sellers is just another class action waiting to happen (excluding the other 3).

GetCarter

31,317 posts

310 months

Wednesday 13th August 2008
quotequote all
space1999 said:
GetCarter said:
space1999 said:
This is ebay's new approach to buyers. You HAVE to send the item according to ebay and they won't release the money until the buyer has sent feedback or for a period of time -
This is not true I'm afraid (though it may well be sometimes). I have sold two items on ebay this week and got payment immediately, before I even posted the items off.

ETA I still haven't got feedback

Edited by GetCarter on Wednesday 13th August 13:32
Please see ebay's and Paypal's rules see above!! You may have the required feedback score plus it depends what you are selling! This rule only applies to certain things you are selling to try and stop counterfit! Please see BBC news and the French sueing Ebay!
As I said, It's not true that they won't release the money until the buyer has sent feedback or for a period of time - but it may well be for some. I've sold 6 items this year and have received the money straight away for every one. For others it may well be different.

space1999

436 posts

220 months

Wednesday 13th August 2008
quotequote all
tinman0 said:
GetCarter said:
space1999 said:
This is ebay's new approach to buyers. You HAVE to send the item according to ebay and they won't release the money until the buyer has sent feedback or for a period of time -
This is not true I'm afraid (though it may well be sometimes). I have sold two items on ebay this week and got payment immediately, before I even posted the items off.

ETA I still haven't got feedback
Yup, Ebay and Paypal are being complete bds at the moment. Thats why one of the other payment services that runs on Ebay is showing a huge uptake in accounts at the moment.

Ebay and Paypal and the way they are treating sellers is just another class action waiting to happen (excluding the other 3).
Yep sorry yours comes under this

You are listing your item in a higher-risk category

They are such !!!! I shall not say it!!!! But they soooo are!!!!!

space1999

436 posts

220 months

Wednesday 13th August 2008
quotequote all
GetCarter said:
space1999 said:
GetCarter said:
space1999 said:
This is ebay's new approach to buyers. You HAVE to send the item according to ebay and they won't release the money until the buyer has sent feedback or for a period of time -
This is not true I'm afraid (though it may well be sometimes). I have sold two items on ebay this week and got payment immediately, before I even posted the items off.

ETA I still haven't got feedback

Edited by GetCarter on Wednesday 13th August 13:32
Please see ebay's and Paypal's rules see above!! You may have the required feedback score plus it depends what you are selling! This rule only applies to certain things you are selling to try and stop counterfit! Please see BBC news and the French sueing Ebay!
As I said, It's not true that they won't release the money until the buyer has sent feedback or for a period of time - but it may well be for some. I've sold 6 items this year and have received the money straight away for every one. For others it may well be different.
On certain things it is true as they bought this "new" crappy thing in recently

***Making eBay Safer and Easier with PayPal***

24 March, 2008 | 09:00AM GMT


Buyers are more confident and likely to buy on eBay, and sellers more likely to see their listings convert into sales, when PayPal is offered as a payment method. It also means we can provide protection for buyers should things go wrong.

We’d now like to update you on a number of changes we’re making that will make it safer and easier to buy and sell on eBay.co.uk.

Offering PayPal as a payment method

Currently, PayPal is offered on about 95% of listings on eBay.co.uk. Starting in late April 2008, we will require all sellers on eBay.co.uk to offer PayPal on their listings.

Transactions made using PayPal result in significant reductions in fraud, and having every listing on the site offer a trackable, protected payment option will boost buyers’ confidence so that they return to shop with you even more.

Sellers will continue to be able to offer other payment methods alongside PayPal, as per eBay’s Accepted Payments Policy. Listings in the Motors Vehicles category will be exempt from this policy..

As an intermediary step, announced in January, we will require sellers to offer PayPal as a payment method in the following cases from 25th March 2008:

1. For all sellers who have a feedback score of less than 100 (regardless of feedback percentage)
2. For all sellers when listing an item in several specific categories


Find out more about offering PayPal on your listings.
Holding Payments

We want buyers to enjoy shopping on eBay, so that they return often to buy from eBay sellers.

To ensure this continues, PayPal is targeting a very small percentage of sellers who pose the greatest risk of driving away buyers by not successfully completing a transaction, and holding their payments until we know that everything in the transaction has gone to plan.

This measure is targeted at a small percentage of sellers and the overwhelming majority of sellers will be unaffected.

Find out more about payment holds and who will be affected.
Finally, we look forward to announcing the details of expanded protection for Powersellers in the coming days.

These changes are part of an ongoing plan to evolve the eBay marketplace, and we thank you for your support in helping ensure buyers and sellers are increasingly protected and confident transacting on the site.

Regards,

The eBay Team


It so annoys me!!!
SO what protection does the seller have????

hornet

6,333 posts

281 months

Wednesday 13th August 2008
quotequote all
Am I alone in having MASSIVE problems even logging into Paypal in recent weeks? Whether directed there via a "Pay for Item" Ebay link, or just logging in on the front page, it's been a total disaster later...either takes an age to log in, or just hangs.

space1999

436 posts

220 months

Wednesday 13th August 2008
quotequote all
This might help! I found this on Ebay's help pages

High-priced items

Popular higher-priced items (computers, jewellery, and electronics) may carry a higher fraud risk. Give extra scrutiny to the transaction.

Pigeon

18,535 posts

277 months

Wednesday 13th August 2008
quotequote all
"The item will not be despatched until payment has been received and the funds have cleared."

tinman0

18,231 posts

271 months

Wednesday 13th August 2008
quotequote all
space1999 said:
This might help! I found this on Ebay's help pages

High-priced items

Popular higher-priced items (computers, jewellery, and electronics) may carry a higher fraud risk. Give extra scrutiny to the transaction.
The other problem with this transaction is this: "I didn't receive the goods" and Paypal reverses the money back to the buyer and the seller gets shafted in the arse.

space1999

436 posts

220 months

Wednesday 13th August 2008
quotequote all
Pigeon said:
"The item will not be despatched until payment has been received and the funds have cleared."
Hi Pigeon - It depends what the item is - If this refers to Echeque then you are quite right! But Paypal will put a note on the transaction for you.

space1999

436 posts

220 months

Wednesday 13th August 2008
quotequote all
tinman0 said:
space1999 said:
This might help! I found this on Ebay's help pages

High-priced items

Popular higher-priced items (computers, jewellery, and electronics) may carry a higher fraud risk. Give extra scrutiny to the transaction.
The other problem with this transaction is this: "I didn't receive the goods" and Paypal reverses the money back to the buyer and the seller gets shafted in the arse.
As I said the new "no seller protection scammers"!!!! A Holes!!!!