"Is there anything else I can do for you today?"
Discussion
When used in that order, are these possibly the 10 most irritating words in use today? Usually used by a feckwit in an offshore call centre. Where “can I put you on hold for just 2 minutes please?” bears no resemblance to any measurement of time currently in use on Earth. Where the crackly chill out music you have to listen to does nothing of the sort for you. Where said feckwit dismally fails to come up with a solution to the problem other than delegating it to another department. That I have to call because he can’t transfer me. And where I have to navigate another touchtone menu which inevitably leads me back to talking to the same department of feckwits that I started out talking to what feels like an infinity ago, but now slightly older, a little grayer and with less hair as I tear what little I have left out in a rage.
And he then says those immortal words:
“Is there anything else I can do for you today?”
To which I would like to reply
“Yes, go and get a club hammer and repeatedly hit yourself in the face with it, because then and only then will you understand what I feel like after talking to you, you cretin!”
But to which I have to reply
“No thank you”
Because if I say anything else no doubt the job will be lost, or put to the back of the queue and I will have to start the whole sorry process all over again.
Yes BT, you are, and always will be, absolutely f
king ste 
And he then says those immortal words:
“Is there anything else I can do for you today?”
To which I would like to reply
“Yes, go and get a club hammer and repeatedly hit yourself in the face with it, because then and only then will you understand what I feel like after talking to you, you cretin!”
But to which I have to reply
“No thank you”
Because if I say anything else no doubt the job will be lost, or put to the back of the queue and I will have to start the whole sorry process all over again.
Yes BT, you are, and always will be, absolutely f
king ste 
Stupid question. I normally ask "Do you deliver pizza?".The Londoner said:
Yes BT, you are, and always will be, absolutely fking ste
Hear hear.king ste I have suffered a frankly sheeite internet speed for months now, despite a couple of visits from engineers. I know I have to ring BT back, but I simply can't bring myself to do it, as I know I'll get some muppet in downtown Bombay who'll tell me to reset my Home Hub. Again. For the millionth time.
mercemployee said:
My least favourite phrase that I have to use is asking "How are you today?"
And the only response written on the script is: "Fantastic!"
I am still waiting for someone to tell me their husband died that morning
The last time I spoke to BT I was asked "And how is the weather there with you today?"And the only response written on the script is: "Fantastic!"
I am still waiting for someone to tell me their husband died that morning
"It's pissing it down, actually. How is the weather there in Bombay? No, don't tell me, let me guess."
Sciroccology said:
The Londoner said:
Yes BT, you are, and always will be, absolutely fking ste
Hear hear.king ste I have suffered a frankly sheeite internet speed for months now, despite a couple of visits from engineers. I know I have to ring BT back, but I simply can't bring myself to do it, as I know I'll get some muppet in downtown Bombay who'll tell me to reset my Home Hub. Again. For the millionth time.
I had a ¨chat¨ with them yesterday. They decided to charge me for caller display (ok so its £1.48 a month +VAT) which annoys me as I only use the line so I can have internet. I was annoyed at the world and didn't mind shouting. First the bloke said I wasn't being charged, but I am because it was on my bank statement and my bill - he called me stupid. HOW BLOODY DARE HE?
Do these idiots actually speak English?? He got all irritated at me because I didn't understand him, promised that he would get an email sent out to me and then said ¨have a lovely day¨ wait a minute buster - you don't have my email address.
Soooo...the pain of giving an email address.
me: littlegreenfairy
him:yes that is your name, what is your email
me:littlegreenfairy@
him: yes that is your name, what is your email
me:LITTLEGREENFAIRY
him:what is your email?
me: THAT IS MY EMAIL ADDRESS
him:that is your name, what is your email.
And so it carried on.
Oddly, my log on still doesn't work which doesn't f
king surprise me.AND he had the audacity to say he didn't understand me because of my thick accent that wasn't English. Scuse me love, but you're hardly speaking the Queen's are you...
Besides, I didn't think I had an accent.
So not much of a rant but its been playing on my mind all day.
littlegreenfairy said:
AND he had the audacity to say he didn't understand me because of my thick accent that wasn't English. Scuse me love, but you're hardly speaking the Queen's are you...
Quite right. What is the fecking point of having a "Customer Service" service where you can't understand them and they can't understand you?Overseas call-centres are, in my humble opinion, a load of crap.
Sciroccology said:
littlegreenfairy said:
AND he had the audacity to say he didn't understand me because of my thick accent that wasn't English. Scuse me love, but you're hardly speaking the Queen's are you...
Quite right. What is the fecking point of having a "Customer Service" service where you can't understand them and they can't understand you?Overseas call-centres are, in my humble opinion, a load of crap.
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