Sky+ won't record on series link

[Captain Volvo]

Help!

My Sky+ box won't record on series link. It just appears to miss the time it should start and then afterwards it says "Clash" when there isn't one.

Tonight it missed my episode of the A-team!

This is not good.

Any ideas?

[Kinky]

That's happened to me a few times - but not frequently - and I swear by the series link. I just put it down to one of those things

[SS HSV]

Turn off ASRS

[Big Al.]

Had all sorts of problems with mine over Christmas recorded programmes appear to have been deleted etc. Went to South Africa for Jan so switched it off for a month, switched on when I came back everything back to normal programs still there etc.

So switch it off say for a day and see what happens.

[Captain Volvo]

SS HSV said:

Turn off ASRS

No worries, erm, what's ASRS please?

It was working fine until the other day, now it's unhappy.

I may have inadvertently unplugged the telephone line (about 9 months ago), that wouldn't affect it all of a sudden would it?

[SS HSV]

Automatic
$hit
Rejection
System






Sorry

[Dogwatch]

Captain Volvo said:

I may have inadvertently unplugged the telephone line (about 9 months ago), that wouldn't affect it all of a sudden would it?

I think you would have had 'letters' from Sky by now if it had been off that long. Took them a month or two when the modem on my unit failed. Didn't bother me but clearly a bee in their bonnet.

Worth ringing Sky+ (Handset>Services>Telephone Numbers)for a software update?

I have noticed that some of the +1 channels don't allow series recording when the main one does.

[Captain Volvo]

Yeah - I'm surprised by no letters yet as well. Nothing malicious from me, I just don't have a telephone socket in the lounge.

It's also missed all my CSI on Tuesday night and that was CH5......

I'll try the old "switch it off and on again" IT helpdesk fix....

[audidoody]

Do they still demand you have the phone line connected even though you're well over the 12 month initial contract?