I've got to do a telephone sales pitch...
I've got to do a telephone sales pitch...
Author
Discussion

Georgiegirl

Original Poster:

869 posts

240 months

Tuesday 19th August 2008
quotequote all
I've got a second interview for a sales position this thursday, and I've been asked to ring in about an hour beforehand and do a pretend pitch for the products I will be selling, which will then be discussed in the interview. Its my first sales position (they know this, just want to see what I come up with) and not sure how best to go about it, does anyone have any tips? Thank you!

Roo.

11,504 posts

238 months

Tuesday 19th August 2008
quotequote all
anonymous said:
[redacted]
Mr Rascal living up to his name. laugh

tegwin

1,682 posts

237 months

Tuesday 19th August 2008
quotequote all
Phone them up...tell them you have some cheap crappy product to sell, and would they have a minuit to hear all the details of a product they blatantly wont ever be wanting...No..?

Good luck with it though!

Edited by tegwin on Tuesday 19th August 15:20

roboxm3

2,485 posts

226 months

Tuesday 19th August 2008
quotequote all
You need an accent of some description, doesn't matter too much which accent you choose as long as it's difficult enough to understand.

F'in'ell 2 mins and I was beaten 2 or 3 times!! rolleyes

Edited by roboxm3 on Tuesday 19th August 15:22

308mate

13,758 posts

253 months

Tuesday 19th August 2008
quotequote all
anonymous said:
[redacted]
rofl

Sciroccology

29,908 posts

261 months

Tuesday 19th August 2008
quotequote all
tegwin said:
would they have a minuit
A what?

shadowninja

80,158 posts

313 months

Tuesday 19th August 2008
quotequote all
Yikes. Good luck! Guess you need to learn a lot about their products because they'll come up with objections to them "buying" it from you. I guess you have to think, "What's in it for the potential customer?" cos that's all the potential customer cares about.

The Count

3,417 posts

294 months

Tuesday 19th August 2008
quotequote all
Have a helium balloon at hand. When you answer the phone take a deep breath.

Georgiegirl

Original Poster:

869 posts

240 months

Tuesday 19th August 2008
quotequote all
Actually its a pretty cool product...would you like to arrange a viewing?! Its using a warm database, selling to housing developers so won't be interrupting Joe Public!

308mate

13,758 posts

253 months

Tuesday 19th August 2008
quotequote all
anonymous said:
[redacted]
Add to that, always start your pitch with "Basically,".

If you want to be really clever, insult the intelligence of the person on the other end by pretending that youve spoken before and that surely they must remember asking you to call back in 6months.

shadowninja

80,158 posts

313 months

Tuesday 19th August 2008
quotequote all
Sciroccology said:
tegwin said:
would they have a minuit
A what?
He's suggesting the OPer puts on a sexy French accent.

Good moaning, I am killing you aboot hour prodick...

Edited by shadowninja on Tuesday 19th August 15:23

shadowninja

80,158 posts

313 months

Tuesday 19th August 2008
quotequote all
Beat ya.

Puggit

49,829 posts

279 months

Tuesday 19th August 2008
quotequote all
Make the 'customer' see that they are missing something and need your product, but make them make the decision they need your product - look up 'spin selling'

308mate

13,758 posts

253 months

Tuesday 19th August 2008
quotequote all
Georgiegirl said:
Its using a warm database, selling to housing developers so won't be interrupting Joe Public!
Thats what they told you is it? Fair enough. No doubt housing developers are in that small minority of people who love sales calls.

You know what a warm database is? Its where they know there is a live person at the other end of the phone number. And thats pretty much it.

Whats the product?

scotal

8,751 posts

310 months

Tuesday 19th August 2008
quotequote all
Georgiegirl said:
Actually its a pretty cool product...would you like to arrange a viewing?! Its using a warm database, selling to housing developers so won't be interrupting Joe Public!
errrrrmmmmmm Are housing developers big in the buying stuff market at the moment? You kow what with them put sites on ice, not being able to sell stock etc?

Georgiegirl

Original Poster:

869 posts

240 months

Tuesday 19th August 2008
quotequote all
shadowninja said:
Yikes. Good luck! Guess you need to learn a lot about their products because they'll come up with objections to them "buying" it from you. I guess you have to think, "What's in it for the potential customer?" cos that's all the potential customer cares about.
Thank you, I will need it! The md promised to go gently on me (no sniggering) as he knows I have not done this before, just wants a sense of how I come across on the phone I think. The benefit for the customers is that they will hopefully sell their houses alot quicker, and make more money!

plasticpig

12,932 posts

256 months

Tuesday 19th August 2008
quotequote all
Georgiegirl said:
Actually its a pretty cool product...would you like to arrange a viewing?! Its using a warm database, selling to housing developers so won't be interrupting Joe Public!
You are aware the housing developers are up st creek without a paddle at the moment arent you? Hardly anyone is building houses.

Marky Mark88

694 posts

232 months

Tuesday 19th August 2008
quotequote all
Remember, persistence prevails when all else fails!

Try not to keep your voice too monotonous otherwise the customer will get bored of hearing it!

Also, talk at a reasonable pace. If you talk to slow, the customer will be guessing what you're going to say next. Too fast and they will be listening to the speed of your voice as opposed to what you're saying.

Make sure you know lots of stuff about the product so when they give you an objection you have an answer for everything. When you recieve an objection answer it without hesitating and going 'umm umm'

HTH!

Oh and good luck!


Georgiegirl

Original Poster:

869 posts

240 months

Tuesday 19th August 2008
quotequote all
308mate said:
Georgiegirl said:
Its using a warm database, selling to housing developers so won't be interrupting Joe Public!
Thats what they told you is it? Fair enough. No doubt housing developers are in that small minority of people who love sales calls.

You know what a warm database is? Its where they know there is a live person at the other end of the phone number. And thats pretty much it.

Whats the product?
I'm sure they hate it as much as anybody else does - I was more trying to reassure people on here I won't be ringing them!! The product is home entertainment (ipods built into baths etc!) www.faithandgantry.co.uk

Georgiegirl

Original Poster:

869 posts

240 months

Tuesday 19th August 2008
quotequote all
plasticpig said:
Georgiegirl said:
Actually its a pretty cool product...would you like to arrange a viewing?! Its using a warm database, selling to housing developers so won't be interrupting Joe Public!
You are aware the housing developers are up st creek without a paddle at the moment arent you? Hardly anyone is building houses.
Its more aimed at those who have built houses, and need an extra edge to get rid of them - its happening quite alot where I live, they built a uni and everybody got terribly excited and built loads of flats which they cannot get rid of (as students don't generally buy!) so are putting these techy things in, in the hope of attracting the young exec market. Will also be dealing with £1m + properties, and apparently that end is still quite bouyant