PH causing Internet Explorer to freeze
PH causing Internet Explorer to freeze
Author
Discussion

97octane

Original Poster:

2,203 posts

252 months

Monday 15th September 2008
quotequote all
On my laptop at home, using Windows XP home and IE version 6 (I think - I didn't upgrade to the latest IE as I'd heard it causes more problems than it is worth). Everytime I access PH, IE becomes completely unresponsive and I have to do tho old Ctrl/Alt/Del thing to close it down. This does not happen with any other website that I have tried. Also does not happen when I access PH from (shock! Horror!) work.
Have just installed XP service pack 3 and this makes no difference.
So who doesn't want me to look at PH when I'm at home?

Mr Will

13,719 posts

235 months

Monday 15th September 2008
quotequote all
Very odd, it's not something we have heard of before and we test PH with most of the major browsers, IE6 included.

Is it happening on a particular page or all the time? and is it still doing it?

You could try clearing your cookies to see if there is a problem there, but if that doesn't work then let me know and I will do a bit more digging.

97octane

Original Poster:

2,203 posts

252 months

Monday 15th September 2008
quotequote all
Thanks, I will try that tonight. It happens whenever I access PH - never get past the home page! I tried accessing PH via a thread linky on TVRCC (they watch us watching them etc!!) and it opened in a new window but then immediately froze.
I'll let you know tomorrow

GreenV8S

31,014 posts

313 months

Monday 15th September 2008
quotequote all
I have got several warnings recently that a script on this page is running for a long time. No other ill effects that I've noticed. (Firefox 3.1)

missdiane

13,994 posts

278 months

Monday 15th September 2008
quotequote all
I was getting this quite often a few months ago, seemed that PH set it off, I ended up using Firefox and very happy on that now, no issues at all

miniman

30,019 posts

291 months

Monday 15th September 2008
quotequote all
This has happened to me a couple of t

97octane

Original Poster:

2,203 posts

252 months

Tuesday 16th September 2008
quotequote all
Tried deleting cookies, temp internet files and history followed by a reboot. Unfortunately no change - PH locks IE solid. All my other websites seem fine.
Bizarre.

missdiane

13,994 posts

278 months

Tuesday 16th September 2008
quotequote all
miniman said:
This has happened to me a couple of t
hehe

97octane

Original Poster:

2,203 posts

252 months

Tuesday 16th September 2008
quotequote all
Er, it suddenly works again!

Mr Will

13,719 posts

235 months

Wednesday 17th September 2008
quotequote all
97octane said:
Er, it suddenly works again!
All I can think is that it might have been something to do with one of the ads.

If it starts doing it again then let me know and I will dig a bit further!

97octane

Original Poster:

2,203 posts

252 months

Thursday 18th September 2008
quotequote all
Thanks, Mr Will. I think I may have got a handle on this one now - I went to Microsoft's help centre and went through "what to do when IE stops working"...

Funnily EVERYTHING, including the speed of my laptop, improved as I went through the list of add-ons and disabled them one by one!

If Microsoft think they have the ultimate product, they are seriously deluded!

97octane

Original Poster:

2,203 posts

252 months

Thursday 18th September 2008
quotequote all
PS At least it wasn't PH at fault. Just odd that PH was the only site affected.

Mr Will

13,719 posts

235 months

Thursday 18th September 2008
quotequote all
97octane said:
Thanks, Mr Will. I think I may have got a handle on this one now - I went to Microsoft's help centre and went through "what to do when IE stops working"...

Funnily EVERYTHING, including the speed of my laptop, improved as I went through the list of add-ons and disabled them one by one!

If Microsoft think they have the ultimate product, they are seriously deluded!
Great that you've found a solution, I'd imagine it was probably one of our adverts interfering with one of the add-ons, which is why it suddenly happened.