Sage Line 50 Accounts

[The Moose]

Hi there

I am looking for a bit of advice from someone who knows something about Sage Line 50 please??

Someone else created an invoice. Posted and printed it, realised it was wrong so deleted the invoice and re-did it.

Is there anyway I can now remove all info related to this invoice as it is showing up on the customer activity form etc!!

Cheers

The Moose

[smartie]

I presume they've just deleted the invoice from the invoice list within the invoicing module? This wouldn't delete it from the customers account.

2 ways to do this: 1 - go into 'maintenance' and delete the entry or 2, raise a credit note to reverse the invoice.

Let me know if you need step by step instructions to do this.

[The Moose]

smartie

if i could get step by step instructions for the maintenance route for line 50, that would be awesome - I cant see that option anywhere.

cheers

the moose

[smartie]

ok, firstly go into the customer ccount nd fine the sage reference number for the invoice you want to delete.

Then close all windows and go file-> maintenance.

Select corrections and then find the invoice by using the ref. number you have.

Edit the invoice and select delete.