should i be peed off
Discussion
picked the car up which was great but they had done 13 miles in it since they have had it really pissed me off but by the time i checked in the petrol station opposite they had all gone home so ive got no proof other than the photo of the mileage when i dropped it off what do you think i should do?
i had the same problem, took mine in at 9 oclock in the morn for a new battery,didnt leave any petrol in the car but when i got the car back had petrol plus extra miles on the clock and passenger sun visor down. they had been out joyriding in my car cheaky gits. and they had it till 5.30 in the evening just for a battery change?
Given the faults you booked it in for, that doesn't seem unresonable. Nothing annoys customers more than giving cars back not fixed when they have been told they are. Depending on the job in question, a road test is inevitable in order to ensure it is truly fixed. I was checking out a possible oil pressure problem today. Needed a cold start and a resonable drive to get it up to temp to see if pressure dropped. Just leaving it idling in the carpark proves nothing.
Of course, some garages im sure do go for a joyride. Which isn't on.
Of course, some garages im sure do go for a joyride. Which isn't on.
Roger I dont think we can compare your service to that of a main stealer... you have an active interest in the cars and also a small business to run so you obviously run a tight ship, stealers generally have a number of oiks working on cars and the monaro apart from the big engine and hp numbers is simply another car to them, allbeit something fun to take for a blag aka test drive. When mine eventually goes in for some minor warrentee bits it will not go on any test drives or the workshop managers going to hosi! period.
Know alot of guys in the trade and there are some horror stories out there.
BTW - 13miles for an oil pressure issue is most likely justified IMHO... just not in my car!
Know alot of guys in the trade and there are some horror stories out there.
BTW - 13miles for an oil pressure issue is most likely justified IMHO... just not in my car!
get yourself one of these, it will give you a clue about what your car gets up to when you leave it at the garage. For £29 its a bargain.
http://www.maplin.co.uk/images/300/a21ht.jpg
http://www.maplin.co.uk/Module.aspx?ModuleNo=22413...
http://www.maplin.co.uk/images/300/a21ht.jpg
http://www.maplin.co.uk/Module.aspx?ModuleNo=22413...
MyM8V8 said:
Be thankful it's in one piece, they might have wanted to do some road test on your oil pressure problem. In any case why didn't you go to Mark if he's only down the road?
becuase its under warrenty still and they could give me a courtesy car.
13 miles is maybe not unreasonable for checking the oil pressure although they did cane it as when i left it it had 75 left ont he tank and showing 20 mpg and when i got back it was 30 miles on tank showing 17 mpg!
more pissed off that the passenger seat isnt fixed and the oil pressure still isnt right. I told them though im gonna get a second opinion as i dont want excessive oil pressure damaging seals or rings etc and then causing me problems 40,000 miles down the line when the warrenty is out as i intend on keeping the car for some time.
racebreed said:
MyM8V8 said:
Be thankful it's in one piece, they might have wanted to do some road test on your oil pressure problem. In any case why didn't you go to Mark if he's only down the road?
becuase its under warrenty still and they could give me a courtesy car.
13 miles is maybe not unreasonable for checking the oil pressure although they did cane it as when i left it it had 75 left ont he tank and showing 20 mpg and when i got back it was 30 miles on tank showing 17 mpg!
more pissed off that the passenger seat isnt fixed and the oil pressure still isnt right. I told them though im gonna get a second opinion as i dont want excessive oil pressure damaging seals or rings etc and then causing me problems 40,000 miles down the line when the warrenty is out as i intend on keeping the car for some time.
Instantaneous MPG and the amount off miles to be travelled till empty are directly related. If the car was idling for a little wile then the instantaneous MPG will go down and the miles to go will decrease. Try it yourself on the drive way for a few minuilts and see what I mean.
Island boy HSV said:
Instantaneous MPG and the amount off miles to be travelled till empty are directly related. If the car was idling for a little wile then the instantaneous MPG will go down and the miles to go will decrease. Try it yourself on the drive way for a few minuilts and see what I mean.
Indeed, doesn't mean the car's been abused. Also, when cold the car seems to chomp a _lot_ of fuel, even when driven gently. On the first urban couple of miles that I did this morning (with the AC and rear heater on) I'm sure I wouldn't have been topping 10 or 12mpg, which dented the average a bit.K
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