Gaaah. xbox360 ring of death
Gaaah. xbox360 ring of death
Author
Discussion

bigandclever

Original Poster:

14,340 posts

267 months

Monday 27th October 2008
quotequote all
I would've searched but it's broken wink

Got in tonight and the xbox has gone pop. Literally, and now the three red rings are flashing away merrily. I've gone through the MSFT support site and am now at the getting it fixed stage.

Does anyone have experience of the MSFT "we'll fix your xbox for you" process? Specifically, how long does it take to (a) pick it up and (b) return it?

Ta!

Scott328i

18,288 posts

230 months

Monday 27th October 2008
quotequote all
2 weeks all in

downthepub

1,428 posts

235 months

Monday 27th October 2008
quotequote all
Scott328i said:
2 weeks all in
+1

From courier pick up to delivery mine was away for just under two weeks. Got the same unit back, with new mainboard and DVD.

pastrana72

1,741 posts

237 months

Monday 27th October 2008
quotequote all
About 2 weeks and it will be back as new.

Long two weeks though.

wink

skylinecrazy

13,986 posts

223 months

Monday 27th October 2008
quotequote all
Another one gone? What a surprise, being a ste console and all.







Waits for someone to take the bait

Rico

7,917 posts

284 months

Monday 27th October 2008
quotequote all
RROD is the reason I bought my console from GAME.

Last time I had it, I wandered into GAME at lunch and walked out with a brand new console.

Turnaround - 30mins biggrin

Riknos

4,701 posts

233 months

Tuesday 28th October 2008
quotequote all
Rico said:
RROD is the reason I bought my console from GAME.

Last time I had it, I wandered into GAME at lunch and walked out with a brand new console.

Turnaround - 30mins biggrin
30 minutes to walk into a store, hand over a console, and receive a new one?

Christ, the spotty virgins they have working in your GAME store must be especially slow!

... hehe

andrew_huxtable

936 posts

217 months

Tuesday 28th October 2008
quotequote all
How long have you had the xbox bigandclever

Rico

7,917 posts

284 months

Tuesday 28th October 2008
quotequote all
Riknos said:
30 minutes to walk into a store, hand over a console, and receive a new one?

Christ, the spotty virgins they have working in your GAME store must be especially slow!

... hehe
It's a 14min walk each way tongue out

Edited by Rico on Tuesday 28th October 11:48

bigandclever

Original Poster:

14,340 posts

267 months

Tuesday 28th October 2008
quotequote all
andrew_huxtable said:
How long have you had the xbox bigandclever
About 2 years, so well within the MSFT 3 year warranty extension.

andrew_huxtable

936 posts

217 months

Tuesday 28th October 2008
quotequote all
Cool, was just gonna say it if was within the year just take it back to the shop and they will replace it.

JagLover

46,743 posts

264 months

Tuesday 28th October 2008
quotequote all
You don't even have to call a helpline number these days. You can arrange collection online.

Wado-Ryu

224 posts

215 months

Tuesday 28th October 2008
quotequote all
skylinecrazy said:
Another one gone? What a surprise, being a ste console and all.







Waits for someone to take the bait
+1

Get a ps3!

Xenocide

4,286 posts

237 months

Tuesday 28th October 2008
quotequote all
Took 5 workings days for mine (picked up on a monday!).

Well impressed with MS.

Le Mans Visitor

1,119 posts

231 months

Tuesday 28th October 2008
quotequote all
My mate sent his off and within 2 weeks got a new unit back.

Villers

76 posts

215 months

Tuesday 28th October 2008
quotequote all
Had 4 360's so far, latest one lasting the longest since the first.

Depending on the time of year it seems it can be longer or shorter, summer holidays etc being bad. Best for me was 6 days (if you dont count the infuriating discussion with the least helpful courier in the world about when he could come!) and worst was a month. On their phone lines they often state how many days they are working at while you are in the queue. Also they often wait for a few boxes to accumulate before despatch.

Good news is Ive not had the same box back yet and neither have mates on xbox live. My most recent box is a late edition and has been fine. There have been a few changes that seem to have worked.

So its into a cardboard coffin and off the MS's graveyard for it! I used a helmet box stuffed with newspapers first time. By the 3rd time I was keeping the box MS sent it back in wink

richyrich86

68 posts

233 months

Wednesday 29th October 2008
quotequote all
Wado-Ryu said:
skylinecrazy said:
Another one gone? What a surprise, being a ste console and all.







Waits for someone to take the bait
+1

Get a ps3!
+1

skylinecrazy

13,986 posts

223 months

Wednesday 29th October 2008
quotequote all
richyrich86 said:
Wado-Ryu said:
skylinecrazy said:
Another one gone? What a surprise, being a ste console and all.







Waits for someone to take the bait
+1

Get a ps3!
+1
hehe Fair enough.

MK4 Slowride

10,028 posts

237 months

Wednesday 29th October 2008
quotequote all
bigandclever said:
I would've searched but it's broken wink

Got in tonight and the xbox has gone pop. Literally, and now the three red rings are flashing away merrily. I've gone through the MSFT support site and am now at the getting it fixed stage.

Does anyone have experience of the MSFT "we'll fix your xbox for you" process? Specifically, how long does it take to (a) pick it up and (b) return it?

Ta!
How come your not on-line?

bigandclever

Original Poster:

14,340 posts

267 months

Wednesday 29th October 2008
quotequote all
MK4 Slowride said:
bigandclever said:
woe is me
How come your not on-line?
Eh?