Good service, made my day.
Good service, made my day.
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Discussion

snotrag

Original Poster:

15,634 posts

240 months

Tuesday 2nd December 2008
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Just got a call from GSF customer service, I put in an online order this morning.

" Hello Mr Holehan, just checking, you seemed to have ordered 2x sets of pads and One brake disc, I presume that you meant the other way round ".

Stuff like that, makes my day. Theres no way I would have noticed. Most companies would just send me what I ordered, causing me no end of pain, hassle, lots of swearing, and me getting even more irate than I have been the past week or so.

So thanks GSF customer service. It was such a small thing to do, but I appreciate it hugely.

thumbup

randomman

2,215 posts

218 months

Tuesday 2nd December 2008
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I had a call from a place saying that I had ordered a set of pads and one break disc... I thought I had ordered two, I couldn't afford a second with my debit card, so out came the credit card...

He even dropped it off at my house, saving on P&P (he did live nearby)

Edit: I also had a call from my brain telling me its forgotten how to spell Brake

Edited by randomman on Tuesday 2nd December 16:05

satchbot

1,916 posts

225 months

Tuesday 2nd December 2008
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Always nice to see praise on PH. Doesn't happen often but makes a pleasant change thumbup

Badgerboy

1,794 posts

221 months

Tuesday 2nd December 2008
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I've had that before when ordering from Camskill,and they called to make sure I was happy before they processed it. (I was ordering 20 oil filters)