connections

[THE DRIVER]

does anyone have any idea why my computer is always disconnecting from the internet im with bt openworld and its the shittesr isp ive ever had no others ive used gave any problems been onto bt there boffins are useless thanks

[kanes]

Do you happen to know what chipset your motherboard uses? VIA?

[THE DRIVER]

kanes said:

Do you happen to know what chipset your motherboard uses? VIA?

sorry havent a clue

[ben789]

it should have nothing to do with the motherboard, but either the ISP or your dial up settings (am I correct in assuming its a dial up and not broadband?)

Your ISP will probably disconnect you after a set time and after a set amount of idle time (IIRC when I used BTOpenworld it was a 2 hour disconnect and I cant remember the idle disconnect time).

And/or your dial up settings are set to disconnect you after a cretin amount of idle time, to change this (under XP) go to control panel/network settings, your dial up items properties, then the options tab, and set the "idle time before hanging up:" to "never"

[kanes]

ben789 said:

it should have nothing to do with the motherboard, but either the ISP or your dial up settings (am I correct in assuming its a dial up and not broadband?)

Could be though, VIA motherboards (certain revisions) have a problem with supplying enough power to the USB devices. The alcatel frog is one device which draws too much power, as such, after some time it would turn off, disconnect the net connection and require a restart to get it back, and repeat. It's a pretty well known problem and has affected rather alot of people.

Sorry I did assume when he said Openworld he meant ADSL, you mean some poor sods are still stuck on 56k? how terrible

[THE DRIVER]

hello again i am on 56k but used tiscali no problems use bt and it slows right down then disconnects all dial up,s are ok so are idle settings anymore clues please

[ben789]

Make sure the wife or children aren’t lifting up a another phone (on the same line) somewhere in the house. As this, or any other noise on the line can cause the modem to renegotiate the carrier speed (to a slower one) and potentially drop the line if it doesn’t succeed and/or the noise continues.

Also make sure that anything like call waiting is disabled as this will have the same effect.

P.S.

It might also be a good idea to phone the operator can get them to perform a line test (or there is a number you can dial which performs the test but I do not know it off the top of my head).

>> Edited by ben789 on Tuesday 21st October 09:31

[squirrelz]

That would be 17070 I think. But only if BT have given you permission to use it

[THE DRIVER]

thanks i will try it it has disconnected three times in about 10 mins im well pissed off

[THE DRIVER]

thanks i will try it it has disconnected three times in about 10 mins im well pissed off

[farmer]

I'm on Freeserve Anytime which usualy goes on strike after an hour , so you have to re-start the pooter, is there a cheap alternative out there that doesn't cut you off , as my whole familly are tearing thier hair out over this at times

[jam1et]

Just sounds like their servers are over subscribed and under too much strain, especially if you say it used to work when you were on Tiscali. Does this seem to happen at certain times? E.g after 6pm? This is when their servers will have the most demand.

[beano500]

kanes said:

... you mean some poor sods are still stuck on 56k? how terrible

BUT! The good news is that they've just stretched the piece of string a bit tighter in Hertfordshire and I should be "em-Broad-ened" next week!!! Wahoo!!!!!

So anyone who was close to the Watford exchange but not close enough until now might want to check again!