Discussion
My wife has a 1980's Rolex Oyster Perpetual and it keeps stopping. Took it to the local AD for a service and they told me that Rolex wouldn't do it due to the age of the watch, so they sent it to their repairer. They've done a lovely job externally and it will now hand wind, whereas before it wouldn't, but it still keeps stopping.
Before the service, on hand winding it would take about two full rotations of the crown, then it was as if the mechanism slipped and it just made a ratcheting noise. That's now stopped, so they've definitely done something internally to improve things. I was surprised on collecting the watch that there was no charge, but it seems like I've got what I paid for.
An suggestions as to:
Would Rolex themselves repair the watch?
Anyone else worth taking it to?
Is it time to retire the watch?
Before the service, on hand winding it would take about two full rotations of the crown, then it was as if the mechanism slipped and it just made a ratcheting noise. That's now stopped, so they've definitely done something internally to improve things. I was surprised on collecting the watch that there was no charge, but it seems like I've got what I paid for.
An suggestions as to:
Would Rolex themselves repair the watch?
Anyone else worth taking it to?
Is it time to retire the watch?
Edited by Sideways Tim on Thursday 12th February 12:22
That doesn't seem to make much sense. The AD should have sent it to Rolex. I have sent my father's old sub back to Rolex. He bought that in the late 70s.
More than likely, they would want to send to their repairshop as they get a better margin on the service. But because they didn't charge you, I can't figure it out.
Try going to a different AD and see if they will ship to Rolex. Insist on it, or call Rolex directly to confirm that they will take it in for service.
More than likely, they would want to send to their repairshop as they get a better margin on the service. But because they didn't charge you, I can't figure it out.
Try going to a different AD and see if they will ship to Rolex. Insist on it, or call Rolex directly to confirm that they will take it in for service.
Sideways Tim said:
My wife has a 1980's Rolex Oyster Perpetual and it keeps stopping. Took it to the local AD for a service and they told me that Rolex wouldn't do it due to the age of the watch, so they sent it to their repairer. They've done a lovely job externally and it will now hand wind, whereas before it wouldn't, but it still keeps stopping.
Before the service, on hand winding it would take about two full rotations of the crown, then it was as if the mechanism slipped and it just made a ratcheting noise. That's now stopped, so they've definitely done something internally to improve things. I was surprised on collecting the watch that there was no charge, but it seems like I've got what I paid for.
An suggestions as to:
Would Rolex themselves repair the watch?
Anyone else worth taking it to?
Is it time to retire the watch?
ahemBefore the service, on hand winding it would take about two full rotations of the crown, then it was as if the mechanism slipped and it just made a ratcheting noise. That's now stopped, so they've definitely done something internally to improve things. I was surprised on collecting the watch that there was no charge, but it seems like I've got what I paid for.
An suggestions as to:
Would Rolex themselves repair the watch?
Anyone else worth taking it to?
Is it time to retire the watch?
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