"Call Me Back" facility

[Louis.]

Thinking about adding a call me back facility onto our website. I want to hear people's thoughts on this facility.

Do you use it when on a website if you are interested in a product ?

Or do you email instead ?

Interested to hear your thoughts.

[DonnyMac]

I email or call.

Might be worth putting up a poll in P&P to get a better response then come here for advice on which way to go once you've got an idea of what the unwashed masses do.

[Louis.]

DonnyMac said:

I email or call.

Might be worth putting up a poll in P&P to get a better response then come here for advice on which way to go once you've got an idea of what the unwashed masses do.

Cheers Donny. I have done just that. Cheers for the advise

[mc_blue]

Depends if the product or service is of an urgent nature or not. In most cases I would probably phone up.

[kryten]

Get an 0800 number instead, then people can call you and they don't have to give out their phone number.

(it costs you more than making a call out but is usually more likely to generate those calls...)

[The Moose]

kryten said:

Get an 0800 number instead, then people can call you and they don't have to give out their phone number.

(it costs you more than making a call out but is usually more likely to generate those calls...)

But put down a standard 01/02/03 number too as people using mobiles will be pissed off otherwise (well I would and often am) as the 08 numbers never come out of your plan :-(

Cheers

The Moose

[grumbas]

We get something like 5-600 hits on our site (car/home insurance) per day and maybe 1 or 2 complete the form.

If the ratios that low on a busy transactional site I can't imagine it getting much better.