Removing swirl marks
Author
Discussion

Moose.

Original Poster:

5,345 posts

258 months

Thursday 19th February 2009
quotequote all
It seems the dealer I took my Prelude to for it's service decided to "clean" the car for me. I picked it up this evening but didn't notice any marks until I got home and the floodlight on our drive allowed me to see the paintwork.

It looks like it's been washed with one of those brushes on a pole which has swirled the lacquer. I did a test on the rear quarter panel with some Autoglym Super Resin Polish, which seemed to remove the worst of it. Is this the best stuff to use or is there a better product out there?

Looks like I'm going to be busy this weekend.....

TheDetailDoctor

8,869 posts

227 months

Friday 20th February 2009
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I'd be happy to sort a quote for you to send to the dealer for repair!!!!!

mneame

1,484 posts

228 months

Friday 20th February 2009
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As above, get a pro detailer to prepare a quote to get the swirls out the dealer has put in. Why should you do the work or pay to remove what they've messed up!

Moose.

Original Poster:

5,345 posts

258 months

Friday 20th February 2009
quotequote all
Ok, I've had a chance to see it in the sunlight and I think it's fair to say they've made a right mess:

Passenger door:


Rear arch:


Close up of door:


Close up of door:


And here's a pic of where I've used a spot of AG Super Resin which does seemed to have worked a bit (only applied to the top part):


It's not exactly an expensive car and nor was the paintwork perfect but it now looks like someone's attacked it with a wire brush frown

What's the best plan of action now? Contact the dealership and allow them to rectify or get a quote from an expert first? Car's parked outside my office in Westbury-on-Trym, Bristol if anyone want's to pop round to see it.

TheDetailDoctor

8,869 posts

227 months

Friday 20th February 2009
quotequote all
That's a proper mess, where did you take it, I'll steer clear of them with the wifes Honda.

Take a look at my website - www.thedetaildoctor.co.uk, sorted a similar problem out on an Impreza last year that had been through a car wash all of it's life.

I have e-mailed you through PH with a suggested plan of attack on this, Honda paint is notoriously soft but that's taking the piss, it looks like they used a brush on the paint & a stiff one at that).


Edited by TheDetailDoctor on Friday 20th February 11:06


Edited by TheDetailDoctor on Friday 20th February 11:09


Edited by TheDetailDoctor on Friday 20th February 11:29

Moose.

Original Poster:

5,345 posts

258 months

Friday 20th February 2009
quotequote all
Things aren't going well with the dealership mad

I've spoken to the workshop manager who is adamant their washing brushes could not have caused the damage and the swirls must have been there under the dirt before I dropped it of! They claim they've used their professional car brushes on 100s of cars without problem etc etc

I know for a fact the marks were not there before I dropped it off, as I wash the car every weekend and only polished it last month.

I'm going round there this afternoon at about 4:30 to show them the car. He's also going to bring along their bodyshop manager, although what he's going to say I don't know!

Any advice folks?

NiceCupOfTea

25,444 posts

268 months

Friday 20th February 2009
quotequote all
Do you have any recent photos of the paintwork before the visit?

Moose.

Original Poster:

5,345 posts

258 months

Friday 20th February 2009
quotequote all
These are the only two:





plus a couple more when the snow came, but none really show up the paintwork condition.

NiceCupOfTea

25,444 posts

268 months

Friday 20th February 2009
quotequote all
It does look very good in the first. Try recreating that pic now and see if you can see a difference in the pic.

MattW

1,076 posts

301 months

Friday 20th February 2009
quotequote all
TheDetailDoctor said:
That's a proper mess, where did you take it, I'll steer clear of them with the wifes Honda.

Take a look at my website - www.thedetaildoctor.co.uk, sorted a similar problem out on an Impreza last year that had been through a car wash all of it's life.

I have e-mailed you through PH with a suggested plan of attack on this, Honda paint is notoriously soft but that's taking the piss, it looks like they used a brush on the paint & a stiff one at that).


Edited by TheDetailDoctor on Friday 20th February 11:06


Edited by TheDetailDoctor on Friday 20th February 11:09


Edited by TheDetailDoctor on Friday 20th February 11:29
Not sure if it is just my pc but that web link does not work.

TheDetailDoctor

8,869 posts

227 months

Friday 20th February 2009
quotequote all

TheDetailDoctor

8,869 posts

227 months

Friday 20th March 2009
quotequote all
Well, hopefully by the close of play tomorrow the Prelude will be gleaming.

I'm off to carry out a full paint correction at the dealers expense.

Edited by TheDetailDoctor on Friday 20th March 12:39

NiceCupOfTea

25,444 posts

268 months

Friday 20th March 2009
quotequote all
Pics!

mneame

1,484 posts

228 months

Friday 20th March 2009
quotequote all
TheDetailDoctor said:
Well, hopefully by the close of play tomorrow the Prelude will be gleaming.

I'm off to carry out a full paint correction at the dealers expense.

Edited by TheDetailDoctor on Friday 20th March 12:39
and too right. plenty of before and afters please.

Moose.

Original Poster:

5,345 posts

258 months

Friday 20th March 2009
quotequote all
TheDetailDoctor said:
Well, hopefully by the close of play tomorrow the Prelude will be gleaming.

I'm off to carry out a full paint correction at the dealers expense.
Can't wait bounce See you tomorrow morning Mark biggrin

TheDetailDoctor

8,869 posts

227 months

Friday 20th March 2009
quotequote all
Moose. said:
TheDetailDoctor said:
Well, hopefully by the close of play tomorrow the Prelude will be gleaming.

I'm off to carry out a full paint correction at the dealers expense.
Can't wait bounce See you tomorrow morning Mark biggrin
Tea, white, no sugar thanks!!!!!!!!!

It's going to be a long day.....

TheDetailDoctor

8,869 posts

227 months

Saturday 21st March 2009
quotequote all
OK, after a hard days work, here's the results, just a few pics at the moment.


Passenger door before:


Passenger door after:



Rear arch before:


Rear arch after:


Rear arch after:



Other side rear arch after:


So for all the doubters....THAT'S what dtailing is about.


NiceCupOfTea

25,444 posts

268 months

Saturday 21st March 2009
quotequote all
Nice work!

Just out of interest, how much would you have charged for that?

TheDetailDoctor

8,869 posts

227 months

Saturday 21st March 2009
quotequote all
NiceCupOfTea said:
Nice work!

Just out of interest, how much would you have charged for that?
Feel free to PM me.

Pistuphead

1,280 posts

223 months

Saturday 21st March 2009
quotequote all
Just out of interest, what is the general opinion from detailers on commercially available car waxs eg, Super Resin, Farecla SmartWax, Auto Balm, Turtle Wax?

Cheers