Discussion
jamoor said:
I looked at CRMs and most of them seemed WAY too complicated.
I just got my own written for much less than Sages offering.
I did work for a Goldmine Reseller,(way too expensive for the OP's use). They had two people there who could make the product do anything they wanted. Given what some companies wanted they needed to!!! The amount of work that they wanted done and the departments differing requirements meant changing the product look and interface between different users. Fiendishly complicated. Then again some people only wanted a simple database for which GM was way too complicated!!! In the case of the Sage version I suspect it's main problem is integrating the Supplier database in accounts with CRM and Email.I just got my own written for much less than Sages offering.
Are you using PCs or Macs? I've just implemented Daylite for Mac and so far it seems great. Very intuitive and the new version with full integration with iPhone and Touch is due in the next week or so.
£129 per user; well worth it IMO.
http://marketcircle.com
If you're on PC, sorry ignore the above; although Act or Sugar looked the best bet when I was looking IMO. My last company spent 15k implementing Prospectsoft for only 6-7 users which was very unintuitive and had no more functionality than any of the above.
£129 per user; well worth it IMO.
http://marketcircle.com
If you're on PC, sorry ignore the above; although Act or Sugar looked the best bet when I was looking IMO. My last company spent 15k implementing Prospectsoft for only 6-7 users which was very unintuitive and had no more functionality than any of the above.
telecat said:
jamoor said:
I looked at CRMs and most of them seemed WAY too complicated.
I just got my own written for much less than Sages offering.
I did work for a Goldmine Reseller,(way too expensive for the OP's use). They had two people there who could make the product do anything they wanted. Given what some companies wanted they needed to!!! The amount of work that they wanted done and the departments differing requirements meant changing the product look and interface between different users. Fiendishly complicated. Then again some people only wanted a simple database for which GM was way too complicated!!! In the case of the Sage version I suspect it's main problem is integrating the Supplier database in accounts with CRM and Email.I just got my own written for much less than Sages offering.
There seems to be way too much going on there, I don't want to see one of my 55 year old sales reps that can just about email, type a word document and use a mobile learn how to use some hugely complex CRM solution.
spants said:
That's a damn impressive bit of software.Red V8 said:
jamoor said:
I looked at CRMs and most of them seemed WAY too complicated.
I just got my own written for much less than Sages offering.
tell me your secret... where did you get it written for less than £129??I just got my own written for much less than Sages offering.
Sage wanted something daft like £750 per user per year. We have six users.
sam.r said:
Sorry but my own experience of Prospectsoft was a lot less favourable (see my post above)PhilLL said:
sam.r said:
Sorry but my own experience of Prospectsoft was a lot less favourable (see my post above)It works well for our needs however a free solution would have been great but I guess its a bit late for that now
One of the companies I'm involved with do a cheap + simple web based contact manager tool. The website is www.mkis.co.uk or drop me an email if you're interested.
www.cerb4.com is a little confusing, but a good combination of cheap + powerful.
For very small business use you might as well get something written in Access. You can more or less get it to do anything you want and the data can be exported easily if one day you out grow it.
I've written CRM databases at the last couple of businesses I've worked for and its worked very well.
Cheap, quick and very customisable.
I've written CRM databases at the last couple of businesses I've worked for and its worked very well.
Cheap, quick and very customisable.
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