energy bills north west

[COLCERB]

hi guys,

hope you can help, i live in the northwest and have both my gas and electric supplied by edf energy, over the past 3 months my bills have risen from £30 gas and £34 electric to £250 gas, £90 electric

this surley cant be right so i have cancelled my direct debit because when i complained they just said yes its right

what can i do about this situation

i only live in a normal size 3 bed detatched

how much are you guys paying

[AAT1981]

I was about to switch to them, but looked at moneysupermarket at the surveys and they seem to have done this to loads of customers.

Switch away......

[mcflurry]

The old payments look too low IMHO. How long have they been at that level?

What was your real useage over the last year? A real set of readings from around a year ago and today should assist.

Is your account in debit, hence they are trying to make up the difference?

Finally, have estimated instead of actual readings been used?

If real readings are used, and you are in credit, then call them and renegotiate a new DD. Cancelling the old one will simply get you in more bother, unless you switch and pay off any deficit...