Sending funds to US

[timskipper]

I need to send £50 to a customer in the US, which unfortunately I cannot do by just refunding their credit card (the transaction is too old and my CC merchant provider won't let me refund it).

Just to add to the hassle this customer seems unable to respond to my many emails on the subject, yet seems quite capable of complaining to CC merchant provider about non receipt of goods.

Anyone know what the easiest way of getting £50 back to the US is, without it costing me as much again in fees? Do US personal bank accounts have IBAN/BIC codes so I can just do a bank transfer?

I could just mail them a cheque for the total amount they paid, but I suspect a person with an AOL email address who has trouble communicating with me won't know how or want to deal with paying a UK GBP cheque into their account.

I don't have a phone number for them, either.

Any suggestions?

[Viper]

paypal then you can send the equivilant in dollars

[timskipper]

Thanks, but my company PayPal account was terminated by PayPal (for being unable to provide physical proof of postage for an electronic item), so can't do that either, assuming they have a PP account anyway.

[nsa]

Western Union or equivalent, but the charges will be up to 10%. Why not Paypal through your personal account and claim it back?

[jeff m]

To transfer to the US you need;
Account number
Bank routing number (usually 9 numbers)
SWIFT BIC (looks like CBNAUS27)

Or mail them an American Express gift cheque.

Edited by jeff m on Friday 10th April 04:55