Airline food poisoning complaint....

[CivicMan]

Short story - son flew in last night at 8pm from Dubai, having had a Seafood whatever on board as his meal. 2am this morning he starts throwing up and continues heaving through to this lunchtime. At moment in bed sleeping but not looking brilliant.
We suspect food poisoning on board the flight. Being a Bank Holiday of course, there is no-one at the airlines London offices to take any phone calls.
Should we log this with a local doctor/hospital in the meantime? My wife is on the warpath about it (my baby etc ....) and so we're going to complain officially to them when they are back at work.
Or has anyone experience of complaining about airline food? Does it get anywhere?

Mod note: Airline references removed, due to N&S rules

[Duke of Rothesay]

Naming and shaming is not allowed here.
Suffice to say that I flew with that airline a lot when it was new and building up. A great airline then.

Now, given choice, I don't.

[anonymous-user]

My son started throwing up last night and is continuing to do so today. He is asleep at the moment but he wasn't on a flight yesterday.

Children get bugs all the time, how do you know it has anything to do with that airlines?

[theaxe]

Complaints about food poisoning are always difficult as it could be related to any number of things.

It can't hurt to call the airline just to let them know in case other people had the same problem but you can't say for sure that it's their fault.

Make sure the kid has plenty of fluids and don't worry about it.

[CivicMan]

el stovey said:

Children get bugs all the time, how do you know it has anything to do with that airlines?

Well he's 25 and just got off that flight. You're right, stupid assumption!

[9.3]

Food poisoning normally kicks in about normally about 4 to 5 hours after consumption, less if particularly virulent.

So yes, a finger could more than likely be pointed at the airline concerned. No doubt if you ask them if anyone else on the flight was affected, they'll deny it!

[anonymous-user]

CivicMan said:

el stovey said:

Children get bugs all the time, how do you know it has anything to do with that airlines?

Well he's 25 and just got off their flight. You're right, stupid assumption!

I assumed when you were describing him as a "my baby" he was a bit younger than 25.

[FourWheelDrift]

I'm sure they would be using a 3rd party company to prepare the food, so go through the channels and contact them they need to know if there is a problem with their supplier.

[missdiane]

what seafood was it, could be an allergy that he didn't know about.

Yes, make sure doctor is informed, he will want samples and they can suggest what the suspect food was.

[Soovy]

Chalk it down to experience.

Life's too short and you'll get nowhere.

[bazking69]

Seafood and airline food in the same sentence sounds like a recipe for disaster to me.