Discussion
Hiya!
Can anyone help me out, please??! Desperation is setting in.
Last Friday, I discovered that my Register 1 IP address has been blacklisted by SpamCop. I contacted Reg1 then and asked for help. Then I promptly forgot about it, because they said they were sorting it.
Anyway, today I'm getting quite a few mail returns - all because the IP address is still blacklisted on SpamCop. I can't remember my BT authentication details to use the BT SMTP server (and that wouldn't work with webmail anyway), and I really need to get off this blacklist quickly because it's costing me business.
I've asked the guys at Reg1 to help out again, but in the meantime can anyone tell me where I can find an SMTP server I can use? Pretty please??
Beer for everyone who can help!
Can anyone help me out, please??! Desperation is setting in.
Last Friday, I discovered that my Register 1 IP address has been blacklisted by SpamCop. I contacted Reg1 then and asked for help. Then I promptly forgot about it, because they said they were sorting it.
Anyway, today I'm getting quite a few mail returns - all because the IP address is still blacklisted on SpamCop. I can't remember my BT authentication details to use the BT SMTP server (and that wouldn't work with webmail anyway), and I really need to get off this blacklist quickly because it's costing me business.
I've asked the guys at Reg1 to help out again, but in the meantime can anyone tell me where I can find an SMTP server I can use? Pretty please??
Beer for everyone who can help!
http://oit.osu.edu/networking/openrelay/smtpserver...
List of open SMTP relays.
Careful with it though, so may do odd things to your messages.
Looks like you're on the same box as me, I got hit with this this morning.
Reg1 guys straight on it though, as ever.
List of open SMTP relays.
Careful with it though, so may do odd things to your messages.
Looks like you're on the same box as me, I got hit with this this morning.
Reg1 guys straight on it though, as ever.
Pigeon said:
Be thankful it's not SORBS, they are not just "dim", they are actively t
ts.
You say that, sorbs and a few others have ambled on to the scene now.. one even wants €50 to delist!ts.This is extremely annoying.
The IP is related to one of our VDS servers, anyone hosted on that same VDS Server will be impacted by this, it will be resolved by tomorrow, however we are pushing to have this erroneous entry removed before then.
The issue relates to a single account which was sending out spam for a few hours on the 8th of May, this account was investigated and cleansed / secured for the client immediately and the issue was resolved, however it appears that users who have only read their mail today have again reported the 8th May mail as spam, and spamcop appear to have mistakenly relisted the IP, even though no spam was sent since the 8th, and only for an hour or so then.
It's a pain as SpamCop wouldnt let us express delist as 'we'd previously delisted at some time in the past' iirc in 2007, as it stayed on there for the default 24 hours, other tertiary / non tier1 RBLs (like sorbs) picked it up.. and they default to 7 days :/
My guys have been chasing all day to get this express delisted, alas the RBL world isnt in the least interested in service providers or protecting against false positives ;(
It'll be auto-delisted overnight again.
Dave_ST220 said:
Jamie, we are hosted on a VDS pro package with it's own IP, does that mean we would be immune from these problems unless OUR IP was blacklisted?
I suspect that might be a No. Plotters, Gaffer and I all had the same problem because we're presumably all hosted on the same box, yet as far as I'm aware none of us was "responsible" (not the right word, but you know what I mean) for the listing in Spamcop. I don't know what the other two have, but I have a VDS Pro package as well. But that said, this is only the first time I remember this happening in all the years I've been with Reg1. And generally these guys do move pretty quickly to get things fixed.
It wasnt Reg1's fault essentially.
Someone on the box we use had a script on their site which had become compromised and used to send out spam emails.
This in turn meant that the IP address of the box we use was highlighted as a spam source in turn leading to the issues.
The support guys at Reg1 have gone about reversing this process.
Someone on the box we use had a script on their site which had become compromised and used to send out spam emails.
This in turn meant that the IP address of the box we use was highlighted as a spam source in turn leading to the issues.
The support guys at Reg1 have gone about reversing this process.
Dave_ST220 said:
Jamie, we are hosted on a VDS pro package with it's own IP, does that mean we would be immune from these problems unless OUR IP was blacklisted?
Whilst all incoming mail will go direct to your Dedicated IP, and this be unaffected, any outgoing mail will carry the servers main IP in it's headers (as part of the hostname) so even with a Dedicated IP, the main IP of the server will show in the headers and thus get flagged.I've no problems with Spam Blacklists, we use them ourselves, my problem here is that we were listed due to an account spamming.. ok.. I can live with that.. even though we did stop it ASAP.. I then try to express unlist us, but it seems you're only allowed to do this once, ever! nice!
So we need to wait 24 hours.. which we do.. it's then removed as expected.. all fine and dandy.. then 3 days later, it's relisted again for the SAME spam it was listed for last time.. not new spam, not a continually infected server, but the same spam..
That's what gets my goat!
Still, we're out now!
Jamie, anyone,
Can I point you in the diirection of this thread please?
http://www.pistonheads.com/xforums/topic.asp?h=0&a...
I'm having some SpamCop problems with a Reg1 domain...
Can I point you in the diirection of this thread please?
http://www.pistonheads.com/xforums/topic.asp?h=0&a...
I'm having some SpamCop problems with a Reg1 domain...
SGirl said:
evenflow said:
I'm having some SpamCop problems with a Reg1 domain...
I had this last week, too. I mailed the chaps at Reg1 and they appear to have fixed it. I hope. We receive notifications from the major Webmail providers virtually immediately, and my staff then investigate, neuter and clean the issue.
There has also been a big change in policy by BT of recent which has resulted in alot of innocent end users systems being blocked by BT.
Gassing Station | Computers, Gadgets & Stuff | Top of Page | What's New | My Stuff