My son has just been sold to on the phone - £1000+

[RegMolehusband]

My son has been looking into affiliate marketing and has stupidly agreed to a distance one-on-one coaching course by telephone. They were apparently on the phone for over an hour and persuaded him to give his card details for the full value of the course fee!!

I've told him to get right back onto them and cancel the course - Will they? Do they have to?

Can he cancel the payment with Visa before it goes through?

I know he's a silly boy but he's inexperienced and these people can be persuasive.

Any comments/help?

Thanks

Edited by RegMolehusband on Tuesday 12th May 20:13

[anonymous-user]

I am not a lawyer, but the distance selling ACT looks like it may play here.

Usually 14 days to request full refund. Send letter by recorded mail stating cancelation, and make sure the CC compnay have it on their records..

edit: just googled and this link to Office of fair trading covers distance selling, which this telephone call was..

http://www.oft.gov.uk/advice_and_resources/resourc...

An this link specifies the cancellation procedure for a service contract, i.e telephone training..

Cancellation periods
''services – seven working days from the day after that on which the consumer agrees to go ahead with the contract.''

http://www.oft.gov.uk/advice_and_resources/resourc...

(it is 7 days not 14)

If they fail this, then contact Office of Fair Trading, and the CC as this could be classed as fraud(I think)

Edited by jaymodunn on Tuesday 12th May 20:18

[paoloh]

RegMolehusband said:

My son has been looking into affiliate marketing and has stupidly agreed to a distance one-on-one coaching course by telephone. They were apparently on the phone for over an hour and persuaded him to give his card details for the full value of the course fee!!

I've told him to get right back onto them and cancel the course - Will they? Do they have to?

Can he cancel the payment with Visa before it goes through?

I know he's a silly boy but he's inexperienced and these people can be persuasive.

Any comments/help?

Thanks

Edited by RegMolehusband on Tuesday 12th May 20:13

Did he make the payment????

[pokethepope]

How long was the course going to be? For more than a grand i'd want at least a hundred hours (not that i'd want it at all).

[anonymous-user]

I am so curious as to how the OP came up with his user name though?

Reginald Mole- Husband?

[RegMolehusband]

digimeistter said:

I am so curious as to how the OP came up with his user name though?

Reginald Mole- Husband?

Reginald Molehusband as per the 60's public information advert on how to park your car

[RegMolehusband]

pokethepope said:

How long was the course going to be? For more than a grand i'd want at least a hundred hours (not that i'd want it at all).

It was over a 12 month period I think - several calls a week supposedly

[RegMolehusband]

jaymodunn said:

I am not a lawyer, but the distance selling ACT looks like it may play here.

Usually 14 days to request full refund. Send letter by recorded mail stating cancelation, and make sure the CC compnay have it on their records..

edit: just googled and this link to Office of fair trading covers distance selling, which this telephone call was..

http://www.oft.gov.uk/advice_and_resources/resourc...

An this link specifies the cancellation procedure for a service contract, i.e telephone training..

Cancellation periods
''services – seven working days from the day after that on which the consumer agrees to go ahead with the contract.''

http://www.oft.gov.uk/advice_and_resources/resourc...

(it is 7 days not 14)

If they fail this, then contact Office of Fair Trading, and the CC as this could be classed as fraud(I think)

Edited by jaymodunn on Tuesday 12th May 20:18

Thank you for spending the time looking that up. He got back to them and cancelled it over the phone. He reckons they weren't happy but is sure it'll be cancelled. He's going to keep an eye on his account. I'll give some thought as to whether he should do more.

[Neil_H]

Bloody hell. What's his number? I could do with some cash.

actually that sounds a bit gay

[Yorkshire Tea]

Ring the bank report the card lost it will then be blocked straight away so if they havent taken it yet they cant do in the future as he will get a new card number.

[anonymous-user]

RegMolehusband said:

digimeistter said:

I am so curious as to how the OP came up with his user name though?

Reginald Mole- Husband?

Reginald Molehusband as per the 60's public information advert on how to park your car

Still non the wiser

How old is your son btw?

I've never even heard of a learning course over the phone?

[RegMolehusband]

digimeistter said:

RegMolehusband said:

digimeistter said:

I am so curious as to how the OP came up with his user name though?

Reginald Mole- Husband?

Reginald Molehusband as per the 60's public information advert on how to park your car

Still non the wiser

How old is your son btw?

I've never even heard of a learning course over the phone?

Something on Reginald Molehusband

Son is 24 (I think) so just a nipper - edited to say he's 25, still a nipper

Edited by RegMolehusband on Tuesday 12th May 21:17

[MiniMan64]

Can I ask what company it was? Seems a bit extreme and I happen to work for one of the big UK training providers.

[Chrisgr31]

I would phone the credit card company as well, to check the payment has been reversed! By the time the bill comes in it may be too late!

[pgilc1]

Chrisgr31 said:

I would phone the credit card company as well, to check the payment has been reversed! By the time the bill comes in it may be too late!

+1

[fflyingdog]

Tell the credit card company you have lost your card they will then stop the card thus making all further transactions null as the card is not active,worked for me !

[sleep envy]

get him to phone them back to see if they do a course in closing

sounds like he could make a fortune

[g_attrill]

sleep envy said:

get him to phone them back to see if they do a course in closing

sounds like he could make a fortune

I was going to say that he did get a free one-hour course in direct sales

[RegMolehusband]

MiniMan64 said:

Can I ask what company it was? Seems a bit extreme and I happen to work for one of the big UK training providers.

It's an American company resultzzs dot com

[mybrainhurts]

pokethepope said:

How long was the course going to be? For more than a grand i'd want at least a hundred hours (not that i'd want it at all).

Why do you fancy the pope...?

Just wondered...