eBay rules change again
Discussion
Still trying to figure out if this is better or worse for sellers!
Important Changes to the eBay User Agreement
We announced on 16th April 2009 that the dispute resolution process on eBay would be made faster and easier for buyers and sellers. Read the announcement here.
Buyers will be able to resolve their problems on eBay through eBay Buyer Protection. We intend to make this process available to more and more buyers throughout 2009; although initially only a limited number of buyers will be able to use this process while we make sure it's working for everyone.
To reflect this change, the eBay.co.uk User Agreement will be updated.
eBay Buyer Protection
There may be instances where a seller doesn't resolve a claim and we find in favour of the buyer, in which case, under eBay Buyer Protection, eBay will pay the buyer and invoice the seller for the amount paid to the buyer by eBay. Where a seller fails to comply with the eBay Buyer Protection policy, eBay may also remove any special status associated with the seller's account (e.g. PowerSeller status), reduce or eliminate any discounts received by the seller, decrease visibility of the seller's listings in search results, place certain requirements regarding payment options offered by the seller and potential holds on payments made through PayPal and/or restrict or suspend the seller's account.
Important Changes to the eBay User Agreement
We announced on 16th April 2009 that the dispute resolution process on eBay would be made faster and easier for buyers and sellers. Read the announcement here.
Buyers will be able to resolve their problems on eBay through eBay Buyer Protection. We intend to make this process available to more and more buyers throughout 2009; although initially only a limited number of buyers will be able to use this process while we make sure it's working for everyone.
To reflect this change, the eBay.co.uk User Agreement will be updated.
eBay Buyer Protection
There may be instances where a seller doesn't resolve a claim and we find in favour of the buyer, in which case, under eBay Buyer Protection, eBay will pay the buyer and invoice the seller for the amount paid to the buyer by eBay. Where a seller fails to comply with the eBay Buyer Protection policy, eBay may also remove any special status associated with the seller's account (e.g. PowerSeller status), reduce or eliminate any discounts received by the seller, decrease visibility of the seller's listings in search results, place certain requirements regarding payment options offered by the seller and potential holds on payments made through PayPal and/or restrict or suspend the seller's account.
a lot worse, did you read about the fake watch post?
http://www.track-days.co.uk/gassing/topic.asp?h=0&...
ETAL
http://www.track-days.co.uk/gassing/topic.asp?h=0&...
ETAL
Edited by Steve748 on Friday 29th May 16:00
eBay is still great for buying, I've had a couple of absolute f
king bargains recently. Sadly there is not a chance in hell I would sell anything as they offer sellers no protection at all. Sooner or later, noone in their right mind will sell on eBay. They don't seem to have thought of that though. Probably because regardless of who gets fked over, PayPal take a cut. Utter wkers.
king bargains recently. Sadly there is not a chance in hell I would sell anything as they offer sellers no protection at all. Sooner or later, noone in their right mind will sell on eBay. They don't seem to have thought of that though. Probably because regardless of who gets fked over, PayPal take a cut. Utter wkers. miniman said:
Deluded said:
Ebid is your friend.
Forget Ebay, its a joke.
Hmmmm... eBay currently have 129,473 cars for sale. Ebid have...Forget Ebay, its a joke.
67
Something tells me eBay aren't s
tting in their pants right at this moment...Ebay only wants retail sellers, not private, unless its a niche like cars.
Some dude on the link said:
......Watches ranging from £300 to £3000 ish.
Now two of them sold to one person, who has had the watches delivered, and is now claiming that they are not genuine. They are.
Here's the thing, he has sent a watch back which is not the one that was sold to him - quite clearly he has bought fake and has 'replaced' it with the genuine one and it after Paypal giving him a refund.
What the hell does he do now? He could stand to lose the best part of £2k's worth of watch.
Would anybody here send a £2000 watch to a total stranger, through the post, hoping the stranger would be honest and play the game?Now two of them sold to one person, who has had the watches delivered, and is now claiming that they are not genuine. They are.
Here's the thing, he has sent a watch back which is not the one that was sold to him - quite clearly he has bought fake and has 'replaced' it with the genuine one and it after Paypal giving him a refund.
What the hell does he do now? He could stand to lose the best part of £2k's worth of watch.
ipwn said:
WHAT IS IT ALWAYS THE GODDAMN MOTHER fkING BUYERS !!!!!!!!!!!
WHAT ABOUT THE GODDAMN fkING SELLER PROTECTION YOU STUPID fkING USELESS OXYGEN THIEVING PATHETIC HAIRY S
Not sure about the language, but agree with the sentiment.kING BUYERS !!!!!!!!!!!WHAT ABOUT THE GODDAMN f
kING SELLER PROTECTION YOU STUPID fkING USELESS OXYGEN THIEVING PATHETIC HAIRY SWe do 7 figures a year on ebay, across a few countries in Europe. Our websites are a lot lot lot less trouble, but ebay does bring the business in. Not sure about the new policy yet, will have a gander at the powerseller boards in a minute, that's normally a pretty good litmus test.
Bungleaio said:
I gave up buying and selling anything over £100 a long time ago, I still find it useful for picking up the odd dvd and 2nd hand game.
Great concept, shame about the fee's and scammers.
My thoughts exactly! I used to sell quite a lot on eBay, never really had any issues, but would never really sell again on eBay as they just don't care about the average Joe Bloggs seller.Great concept, shame about the fee's and scammers.
maser_spyder said:
Yup, just checked, they don't like it either.
Or is the UK just full of whingers?
The annoying thing is that eBay used to work very well, and then they got too clever and now it doesn't.Or is the UK just full of whingers?
The old adage of 'if it works, leave it' seems to be lost on the current generation. Bah.
Me too, they removed listings of some run-flat tyres I was selling because they didn't like the phrase 'whatever it says I do not prefer paypal' and I added that I would prefer the buyer to pay directly to my bank. It is against the rules to preclude a method of payment. This does not apply if you state 'paypal only' or if you put 'I do not take cheques'
I then replied with the link (from the car website I sold them on) the next day and thanked them for removing the listing having saved me the selling fees I would have incurred had they sold on fleabay.
Needless to say, I did not receive a reply or their customary email with the 'please fill this in to let us now how we performed.
I have lots to sell but it won't be on fleabay
I then replied with the link (from the car website I sold them on) the next day and thanked them for removing the listing having saved me the selling fees I would have incurred had they sold on fleabay.
Needless to say, I did not receive a reply or their customary email with the 'please fill this in to let us now how we performed.
I have lots to sell but it won't be on fleabay
Just start selling elsewhere.
Ebay are a business and as such they need as many people buying things as possible using their service. If every seller starts leaving then they will change, but right now they have you held tight. Face it, you are not going anywhere.
But the changes mean that possibly MORE buyers will start using the service (because before people didn't trust ebay, now they feel more protected etc)
They have made a deliberate business decision to net them more money through getting more buyers using the site. That is where the money lies. You are free to move elsewhere.
If they keep pushing it, and another rival service starts making ground, then they may have to change their rules again in order to compete, but like it or not, ebay makes more money when more people buy stuff. If ebay gets more people buying things, then logically more people will be attracted there to sell things as the marketplace is bigger.
They have absolutely no moral obligations to satisfy your wishes as sellers. Ultimately as an individual, you need them more than they need you. They are making the short term business decisions that any one of you would make were you in charge. It is entirely their choice and as it stands, a logical one in a situation where they make money out of buyers.
Ebay are a business and as such they need as many people buying things as possible using their service. If every seller starts leaving then they will change, but right now they have you held tight. Face it, you are not going anywhere.
But the changes mean that possibly MORE buyers will start using the service (because before people didn't trust ebay, now they feel more protected etc)
They have made a deliberate business decision to net them more money through getting more buyers using the site. That is where the money lies. You are free to move elsewhere.
If they keep pushing it, and another rival service starts making ground, then they may have to change their rules again in order to compete, but like it or not, ebay makes more money when more people buy stuff. If ebay gets more people buying things, then logically more people will be attracted there to sell things as the marketplace is bigger.
They have absolutely no moral obligations to satisfy your wishes as sellers. Ultimately as an individual, you need them more than they need you. They are making the short term business decisions that any one of you would make were you in charge. It is entirely their choice and as it stands, a logical one in a situation where they make money out of buyers.
Edited by Shay HTFC on Sunday 31st May 00:49
Gassing Station | The Lounge | Top of Page | What's New | My Stuff