Service Quandary
Author
Discussion

Jim H

Original Poster:

1,551 posts

212 months

Saturday 6th June 2009
quotequote all
Hello,

I would welcome any advice with regard to my upcoming required service for my S2 Elise. I used to get it serviced by Ribble Valley Lotus until they got bitten by the credit crunch! They have now become ' Acedemy', they have written to me to say they can still service my car as they have retained the mechanics. Would this be considered an official Lotus service though? Does it matter? my car is 7 years old with 20 k on the clock, will a non official service affect any value as it is not on a warrenty. I have considered Christopher Neil but I absolutely hate motorway driving in my Elise. I am based in Cumbria, the car needs an A service.

djroadboy

1,183 posts

259 months

Saturday 6th June 2009
quotequote all
I would certainly use a specialist rather than a dealer.

You could have a trip over the pennines as its a bit more fun than motorway driving.

HTH

Dan

Loudman

381 posts

239 months

Saturday 6th June 2009
quotequote all
Yeah, for me its a specialist garage all the way, wouldn't take mine to a dealer unless forced. In my experienced you pay through the nose and don't usually get a very good job either.

MJK 24

5,670 posts

259 months

Saturday 6th June 2009
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I have been very please with Phoenix Motorsport when I have used them. Very keen pricing.

They are based in Accrington.

mrssumner

186 posts

217 months

Sunday 7th June 2009
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MJK 24 said:
I have been very please with Phoenix Motorsport when I have used them. Very keen pricing.

They are based in Accrington.
Another vote for Phoenix. They really do know their Lotus stuff, and are always happy to help. I have been four times - for paintwork, C service and new shock absorbers, when my exhaust fell off (because I'd had it fitted by a recommended local garage, non-lotus specialist, who had not bothered to change gaskets or bolts and nuts), and for an MOT.

I used to take my car down to Bell & Colvill, who are good, but expensive, but just gave up in the end 'cos it was too far out of the way for me. And as my car is now nine years old, despite being servived by B&C from new, I just couldn't see that an official dealer stamp was going to be worth the extra effort.

aea730

370 posts

218 months

Sunday 7th June 2009
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Chris Faulds at Huddersfield every time, £145 for a regular service. Hes been servicing lotus for 20 or so years and is well respected by everyone, even lotus themselves

djroadboy

1,183 posts

259 months

Monday 8th June 2009
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aea730 said:
Chris Faulds at Huddersfield every time, £145 for a regular service. Hes been servicing lotus for 20 or so years and is well respected by everyone, even lotus themselves
Think that may be a slight exaggeration. wink

Dan

Jim H

Original Poster:

1,551 posts

212 months

Monday 8th June 2009
quotequote all
Can anyone recommend Hexham Horsless Carriages (they are fairly close to me as the crow flys on B roads)They look like main dealer, which would be more money, I guess? I dunno... Like I say I was loyal to Ribbel Valley - this is all new to me, a specialist looks a better option. Both of the previous recommendation's look very good - I just want to rule out the one's to avoid. I have to look at two hours sat in a showroom waiting, or somewhwere with good rail connection for drop-off, then collection later.

dunxS1

282 posts

275 months

Monday 8th June 2009
quotequote all
djroadboy said:
I would certainly use a specialist rather than a dealer.

You could have a trip over the pennines as its a bit more fun than motorway driving.

HTH

Dan
Where abouts are you based these days Dan, your website does not say where you are?
Cheers, Dunx.


dunxS1

282 posts

275 months

Monday 8th June 2009
quotequote all
aea730 said:
Chris Faulds at Huddersfield every time, £145 for a regular service. Hes been servicing lotus for 20 or so years and is well respected by everyone, even lotus themselves
Its Chris Foulds (correct name)if you're looking for him.

wantalotus

386 posts

266 months

Monday 8th June 2009
quotequote all
how about TrackVroad, always been good to me. clap

http://www.trackvroad.co.uk/index.html

Clitheroe

Edited by wantalotus on Monday 8th June 21:40

dpilgrim

38 posts

225 months

Monday 8th June 2009
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Thumbs up for Chris Foulds from me too, although seems a bit of a trek for an A Service.

Never had fault with him. Done a good job everytime. Mines been going there for five years

Yee haa!

590 posts

239 months

Tuesday 9th June 2009
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MJK 24 said:
I have been very please with Phoenix Motorsport when I have used them. Very keen pricing.

They are based in Accrington.
+1

Mister K

114 posts

258 months

Tuesday 9th June 2009
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Another vote for Phoenix. Been three times now, excellent.

djroadboy

1,183 posts

259 months

Tuesday 9th June 2009
quotequote all
Jim H said:
Can anyone recommend Hexham Horsless Carriages (they are fairly close to me as the crow flys on B roads)They look like main dealer, which would be more money, I guess? I dunno... Like I say I was loyal to Ribbel Valley - this is all new to me, a specialist looks a better option. Both of the previous recommendation's look very good - I just want to rule out the one's to avoid. I have to look at two hours sat in a showroom waiting, or somewhwere with good rail connection for drop-off, then collection later.
Yep, would certainly recommend Hexham Horseless Carriages if you want to go down the dealer, very knowledgable and not that expensive compared to other dealers. They are a pleasure to deal with and I certainly don't think you'd be disappointed with their service. Hexham is a nice place to spend a couple of hours but als has good transport links if you wanted to leave the car.

HTH

Dan

Grinnders

1,558 posts

227 months

Tuesday 9th June 2009
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Another vote for a specialist.

I had the same thing happen to my original dealer in Salisbury Haydons->Sportomotive. If they have retained the mechanics then they won't have forgotten what to do. When you come to sell it should be easy for you to prove the addresses are the same. It wouldn't phase me.

Stitch

933 posts

240 months

Wednesday 10th June 2009
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aea730 said:
Chris Faulds at Huddersfield every time, £145 for a regular service. Hes been servicing lotus for 20 or so years and is well respected by everyone, even lotus themselves
Presumably you are looking at the labour charge only (not the service parts and VAT)?

You couldn't have an A service done by Nationwide Autocentres for £145 all in.

I would recommend Chris, but he ain't that cheap!

Jim H

Original Poster:

1,551 posts

212 months

Saturday 13th June 2009
quotequote all
djroadboy said:
Jim H said:
Can anyone recommend Hexham Horsless Carriages (they are fairly close to me as the crow flys on B roads)They look like main dealer, which would be more money, I guess? I dunno... Like I say I was loyal to Ribbel Valley - this is all new to me, a specialist looks a better option. Both of the previous recommendation's look very good - I just want to rule out the one's to avoid. I have to look at two hours sat in a showroom waiting, or somewhwere with good rail connection for drop-off, then collection later.
Yep, would certainly recommend Hexham Horseless Carriages if you want to go down the dealer, very knowledgable and not that expensive compared to other dealers. They are a pleasure to deal with and I certainly don't think you'd be disappointed with their service. Hexham is a nice place to spend a couple of hours but als has good transport links if you wanted to leave the car.

HTH

Dan
Thanks Dan,

For info: Hexham Horsless Carraiges have qouted £229.75 excluding Vat for an 'A' service, I think I will go for them.
It may be dearer than an independant but I simply hate motorway miles.

tom_allen

119 posts

254 months

Saturday 13th June 2009
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another thumbup for Phoenix. I haven't had my car serviced there but got them to do my geo set up. Seem like a very friendly bunch, not sure on the name of the guy who did my Geo, but he patiently explained how changing the settings of the geo affects the handling. Plus they didn't mind me hanging about whilst they carried out the work. Would definately use them again.

Ineedmyfix

1 posts

199 months

Wednesday 19th August 2009
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Another one for Phoenix.
Rang Chris Foulds but was a 2 week wait (only have 1 week before 4000 mile road trip!) so decided to try Phoenix and only had to wait the weekend.
Bit further for me to travel (hardly a chore in my vxt!) but I have to say it's well worth it. They didn't mind me hanging around so they could give me a few tips as I'm new to the car. They didn't mind me bringing my own oil and filters I'd already bought either.
They certainly know there stuff and give great service.
I had a service with:
oil and air Filters changed, oil change, front shocks (2nds low mileage), some other wheel bracket thing etc and the geo done. All for £305 (+parts I bought). Great value I think.
Highly recommended