£70 for a pin on seamaster bracelet ?
£70 for a pin on seamaster bracelet ?
Author
Discussion

JohnnyHayward

Original Poster:

191 posts

257 months

Thursday 11th June 2009
quotequote all
Hi, I've just come back home from college and my mum did me a favour and had kindly taken my watch in to a local jewellers as a pin on the strap of my omega seamaster bracelet had fallen out. A simple job I would have thought, however she has just given me the bill and it was £70 !

Surely that can't be right just to replace one of the pins, they told her they had to send it back to Glasgow to be done by Omega, £25 and then a further £45 for the work. Please tell me this can't be right before I can go and have a word with the jewellers tomorrow.

MrTom

868 posts

226 months

Thursday 11th June 2009
quotequote all
That is truly shocking, why is the shop putting a charge on, they didn't do anything other than post it off. I would certainly query the shop charges. £45 seems bout right from whats been posted on here before about Omega.
Just to rub it in, Seiko uk replaced a lost pin on my monster FOC.

Soft Top

1,479 posts

241 months

Thursday 11th June 2009
quotequote all
£70 is a lot but you're dealing with a premium product and these attract premium prices.

I would say £45 is a lot for a pin replacement but if Omega did it that doesn't surprise me.

The jewellers wouldn't be out of the box charging £10 for handling the watch, booking it in, packaging it up and letting you know when it was ready. I would then not be surpised if RMSD was £7.50 each way giving you the £25.

Not a cheap escapade but I would think quite easy to explain if you challenge them

Jonny TVR

4,548 posts

304 months

Friday 12th June 2009
quotequote all
next time buy a pin for a few quid and do it yourself using a watch tool you can buy for a fiver

cho

927 posts

298 months

Friday 12th June 2009
quotequote all
Cartier replaced a pin FOC on my mum's watch. When i queried this they said they would only charge if the pin was gold!

eccles

14,174 posts

245 months

Friday 12th June 2009
quotequote all
Soft Top said:
£70 is a lot but you're dealing with a premium product and these attract ripoff prices.
EFA wink

Motorrad

6,811 posts

210 months

Friday 12th June 2009
quotequote all
I don't rate Omega because of shoddy service I've received in the past.

I'm not claiming Rolex are perfect but I had a bracelet link and clasp replaced totally free of charge well outside warranty.

edit to add: the advice about replacing the pin yourself is correct, don't forget to get the collars if you need them and you dont even need a tool. I just used a plastic cigarette lighter to push them home.

Edited by Motorrad on Friday 12th June 18:45

Steve748

8,542 posts

207 months

Friday 12th June 2009
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Remember it will cost the shop about £12 registered delivery post there and back. I would have sent it to watchdoctors

anonymous-user

77 months

Friday 12th June 2009
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Buy your own pin and do it yourself, it's easy peasy changing pins and spring bars.

Rob_R

2,453 posts

268 months

Sunday 14th June 2009
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Seems a lot. I had a broken pin done by Goldsmiths for a fiver. A genuine Omega part was used. All work done on site.

Photogirl

210 posts

214 months

Sunday 14th June 2009
quotequote all
The majority of good watch repair shops carry the correct pins for most brands of watch. Likewise any Omega AD or Indy with a workshop on the premises could do the job in a few minutes for less than a tenner. £70 is a ludicrous figure which is beyond justification.

Edited to say that any minor quibbles with my Rolexes have always been dealt with FOC (whether within the warranty period or not). Omegas are lovely watches, but Rolex after-service is second to none.


Edited by Photogirl on Sunday 14th June 20:03