Mrs has lost her iPhone

[Big_Dan]

She left it in the baby change of a well known baby store, went back 5 mins later and it had already gone. The store manager has refused to look at the CCTV tapes as it is against company policy. (I'll deal with her later)

Naturally, I refused the generous offer of insurance from O2 when I bought it, but looking at the T&Cs it specifically excludes loss in a public place.

As I'm stuck at work and the O2 website is down, what happens next? It is already barred. Do I have to shell out for a PAYG and go from there? I'm hoping that it is just an iPod touch now ie) blocked from any network? Shame there's no remote wipe for it.

Does anyone know of insurance that covers iPhones (most exclude) that would have paid out in this circumstance?

[maxrider]

Big_Dan said:

The store manager has refused to look at the CCTV tapes as it is against company policy.

WTF! So what, exactly, is the point of having CCTV?

[lawrence567]

Think once they're locked they're locked?
Although they might be able to be "jailbreaked".
School boy error not getting it insured though!

[paulmurr]

maxrider said:

Big_Dan said:

The store manager has refused to look at the CCTV tapes as it is against company policy.

WTF! So what, exactly, is the point of having CCTV?

It's because the store manager has nicked it

[adam85]

lawrence567 said:

School boy error not getting it insured though!

But in this instance it would have been useless according to the OP.
And indeed, where would you get insurance that covers this sort of thing as it is my worst nightmare!

[lawrence567]

Thinking about it.
Even if you did get it back would 02 even unlock it?

[V8mate]

Would be covered by your home contents insurance, wouldn't it?

[lawrence567]

adam85 said:

lawrence567 said:

School boy error not getting it insured though!

But in this instance it would have been useless according to the OP.
And indeed, where would you get insurance that covers this sort of thing as it is my worst nightmare!

My brothers got an Iphone.
When you take out the contract 02 offered it.
He did'nt take them up with that & uses his bank (lloyds) to insure it for about £6

[Jgtv]

Most bank current accounts have insurance included in with the charges, Lloyd's, as mentioned, Barclay's and I think HSBC all do on some of the accounts worth reading the small print of your bank to find out.

Anyway who is to say its lost and not been lifted?

[HRG.]

maxrider said:

Big_Dan said:

The store manager has refused to look at the CCTV tapes as it is against company policy.

WTF! So what, exactly, is the point of having CCTV?

DPA, she's entitled to it under law.

http://www.channel4.com/news/microsites/M/mark_tho...

[CatherineJ]

Report it to the police as stolen. The police will get access to the CCTV.

[V8mate]

HRG. said:

maxrider said:

Big_Dan said:

The store manager has refused to look at the CCTV tapes as it is against company policy.

WTF! So what, exactly, is the point of having CCTV?

DPA, she's entitled to it under law.

http://www.channel4.com/news/microsites/M/mark_tho...

Yep - she could get the footage of her in the changing room. But not the bit of footage AFTER she leaves the room to see who comes in next.

And what would the OP do even if he saw who went in next and pocketed the phone? If he wants the Police involved he should get them to pursue it, not give the store manager grief.

[tonyvid]

adam85 said:

it is my worst nightmare!

You are not worried about being maimed or killed to death then?

[camgear]

I just realised I think I'm insured under my bank account! Thanks!

Anyone know how you find out what type of account you have on Lloyds net banking? :S

[Plotloss]

camgear said:

I just realised I think I'm insured under my bank account! Thanks!

Anyone know how you find out what type of account you have on Lloyds net banking? :S

Insurance comes with any of the added value accounts but you have to elect to activate and register your phone on it obviously before the event...

[Snot]

Killed to death? Is there a lesser outcome?

[Tiggsy]

assuming you are running OS3 have you sent it a "urgent message" alert.....just say "if you find this please return for reward" or something, you never know!

or....track it on apples phone locator!

[camgear]

Plotloss said:

camgear said:

I just realised I think I'm insured under my bank account! Thanks!

Anyone know how you find out what type of account you have on Lloyds net banking? :S

Insurance comes with any of the added value accounts but you have to elect to activate and register your phone on it obviously before the event...

Ooo, interest free overdraft, airport meet and greet... Sounds interesting!

[Carfiend]

tonyvid said:

adam85 said:

it is my worst nightmare!

You are not worried about being maimed or killed to death then?

You clearly have no idea how much we love our iPhones. Please excuse me I need to pray west to California as directed by the beliefs of Jobslam.

[jimothy]

Tiggsy said:

assuming you are running OS3 have you sent it a "urgent message" alert.....just say "if you find this please return for reward" or something, you never know!

or....track it on apples phone locator!

yup, if its a 3g or 3gs and you have a mobile me account then you can locate it and lock it online.