Are Breitling rubbish?
Are Breitling rubbish?
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Discussion

qube_TA

Original Poster:

8,405 posts

268 months

Thursday 2nd July 2009
quotequote all
My wife has one of these timepieces, wanted one for years, eventually dropped something loony like £4K on one.

15 months into ownership she took it back to the place she bought it from to have a new battery fitted.

This was going to cost something insane like £40 and take a week to fit.

The jeweller rang up to say that the battery had leaked and as such the internals were all corroded.

They blamed her for allowing the battery to leak too, claiming that the warranty didn't cover it, IMO leaking batteries was something that happened in the 1980's or with those obscure brands that you get with your TV remote control, alas they didn't share my point of view (ignoring the fact that 15 months of battery life is pretty poor, but maybe it had been in there a while before the watch was sold).

After much arguing they agreed to repair the watch at a discounted price, and fit a new battery.

To avoid a repeat of the problem my wife returned a year later to have a service and another battery fitted.

Obviously no surprise that she received another call informing her that the new battery had been leaking and the internals are shafted again!

Now that the watch is out of warranty they're wanting a small fortune to repair it.


Surely this sort of thing isn't the norm?

Casio FTW!







350GT

73,668 posts

278 months

Thursday 2nd July 2009
quotequote all
I never quite understand dropping a lot of money on a watch that is electrical... It just seems wrong. I can understand paying for a nice mechanical movement, or one that has beauty of craftsmanship, but the electrical just seems 'wrong'.

toasty

8,197 posts

243 months

Thursday 2nd July 2009
quotequote all
I've had an Aerospace for the past 13 years.

It's on its 4th battery, none of which have ever leaked.

The bracelet scratches very easily but always comes back from Breitling looking like new (no scratches on face).

The green glowing dot at 12 o'clock hasn't been done properly and there was a speck of dust on one of the LCD displays.

Can't say I'm that disappointed with it, overall.

cjm

578 posts

291 months

Thursday 2nd July 2009
quotequote all
I don't really get spending £4k on a battery watch!?

bikemonster

1,188 posts

264 months

Thursday 2nd July 2009
quotequote all
I don't think that the OP was validating his choice of model watch.

To answer the original question, AFAIK, batteries are only supposed to leak when they get flat/old.

I do not claim to be an expert but to me the battery life sounds very short. I recently replaced a battery in a 3 year old Colt and was told that the old battery still had approx 3 years of life in it.

Sounds like there may be something wrong with that specific watch.

James

Fittster

20,120 posts

236 months

Thursday 2nd July 2009
quotequote all
qube_TA said:
Now that the watch is out of warranty they're wanting a small fortune to repair it.


Surely this sort of thing isn't the norm?
2 months out of warranty my sisters Rolex broke for the second time, £200+ bill.

glazbagun

15,134 posts

220 months

Thursday 2nd July 2009
quotequote all
Doesnt sound like a problem with the watch- it will have an ETA quartz movement which should be decent enough. I'd be inclined to guess that the watchmaker/whoever replaced the battery with old stock. Which Breitling is it, and how much are they charging to fix the internals, out of curiosity?

qube_TA

Original Poster:

8,405 posts

268 months

Thursday 2nd July 2009
quotequote all
I'd agree on the battery-watch thing, when she bought I was amazed that it was electric.

It's this one:

http://www.breitling.com/en/#/models/aeromarine/co...

Still think it's poo that they have batteries that leak, you'd never get that on a Casio.

The jewellers send the watch off to Breitling, it's why it takes a week to have the battery changed.



Edited by qube_TA on Thursday 2nd July 18:17

ShadownINja

79,320 posts

305 months

Thursday 2nd July 2009
quotequote all
Apparently, women don't give a toss about mechanical movements. They want it to tell the time and look pretty.

It sounds pretty bad for a "luxury" watch. Tell them it has put one person off buying a quartz Breitling, especially as they last only a year (I can't decide if that's just the battery or the entire watch has a year's life span).

Steve748

8,542 posts

207 months

Thursday 2nd July 2009
quotequote all
I have had the same quartz watch for nearly 30 years and the battery has never leaked and they last about 3 to 4 years

Stefan SRT8

3,617 posts

221 months

Thursday 2nd July 2009
quotequote all
qube_TA said:
My wife has one of these timepieces, wanted one for years, eventually dropped something loony like £4K on one.

15 months into ownership she took it back to the place she bought it from to have a new battery fitted.

This was going to cost something insane like £40 and take a week to fit.

The jeweller rang up to say that the battery had leaked and as such the internals were all corroded.

They blamed her for allowing the battery to leak too, claiming that the warranty didn't cover it, IMO leaking batteries was something that happened in the 1980's or with those obscure brands that you get with your TV remote control, alas they didn't share my point of view (ignoring the fact that 15 months of battery life is pretty poor, but maybe it had been in there a while before the watch was sold).

After much arguing they agreed to repair the watch at a discounted price, and fit a new battery.

To avoid a repeat of the problem my wife returned a year later to have a service and another battery fitted.

Obviously no surprise that she received another call informing her that the new battery had been leaking and the internals are shafted again!

Now that the watch is out of warranty they're wanting a small fortune to repair it.


Surely this sort of thing isn't the norm?

Casio FTW!
4K 15 months ago!? I think the dealer saw you coming, the RRP was ony £3,335 15 months ago, and £40 seems awfully cheap for a Breitling UK battery change/service, are you sure the jeweller is actually sending it back to Breitling?

Stef

NJH

3,021 posts

232 months

Thursday 2nd July 2009
quotequote all
ISTR the invoice for a battery change on my Aerospace including sealing and seal test was about £40, and yes work done by Breitling UK.

I doubt Breitling make their own batteries, surely this is just some generic battery. As said above probably left too long or replaced with a duff one which leaked.

As I side note I am fairly sure that way back in the day when the Swiss got serious about quartz the high end quartz watches from Omega and Rolex where very very expensive. Also perhaps the most uniquely Breitling models are the quartz ones such as the Aerospace and the B-1.

andy tims

5,598 posts

269 months

Thursday 2nd July 2009
quotequote all
yikes £4k on a quartz, that is just totally loser

Q - Are Breitling rubbish?
A - No

glazbagun

15,134 posts

220 months

Thursday 2nd July 2009
quotequote all
NJH said:
ISTR the invoice for a battery change on my Aerospace including sealing and seal test was about £40, and yes work done by Breitling UK.

I doubt Breitling make their own batteries, surely this is just some generic battery. As said above probably left too long or replaced with a duff one which leaked.

As I side note I am fairly sure that way back in the day when the Swiss got serious about quartz the high end quartz watches from Omega and Rolex where very very expensive. Also perhaps the most uniquely Breitling models are the quartz ones such as the Aerospace and the B-1.
Don't forget Longines with their VHP quartz! Was it definitely sent to Breitling UK, or did they just send it to their local watch bod?

qube_TA

Original Poster:

8,405 posts

268 months

Thursday 2nd July 2009
quotequote all
Stefan SRT8 said:
4K 15 months ago!? I think the dealer saw you coming, the RRP was ony £3,335 15 months ago, and £40 seems awfully cheap for a Breitling UK battery change/service, are you sure the jeweller is actually sending it back to Breitling?

Stef
A year & 15 months.

I don't know the exact amount she paid but it was the best part of £4000 IIRC, it's the one with the diamond bezel.

The £40 was for battery only not service, service is £120, she's awaiting a quote from Breitling to determine how much the damage due to the 2nd leaky battery will cost to repair.




qube_TA

Original Poster:

8,405 posts

268 months

Thursday 2nd July 2009
quotequote all
andy tims said:
yikes £4k on a quartz, that is just totally loser
A little uncalled for, you or I may buy something because of the mechanics inside however my wife bought it because it's a piece of jewelry and isn't the usual Rolex, Omega type of thing, how it goes about telling the time was never a consideration.

However the point of the thread is that is it acceptable to have such a short life expectancy of a battery and to have it leak every other year when you wouldn't have that sort of problem with a cheapo Timex.




ALawson

8,020 posts

274 months

Thursday 2nd July 2009
quotequote all
Surely the sales of goods act cover this, it simply isn't fit for purpose. When a battery stops working it normally happens over a small amout of time. You should expect it to suddenly start leaking, maybe the seal wasn't put on properly!

ukshooter

501 posts

235 months

Thursday 2nd July 2009
quotequote all
Sounds a lot like poor quality jeweller to me. Back when I had Rolex's I had my GMT serviced and about 15 months later was sitting at a football match, glanced at the time and the watch was going very fast. sweep hand was completing a cycle in about 20 seconds instead of 60. Back to the jewellers, no woriies they said we'll send it back to Rolex in Bexley or Bexleyheath, whichever one it is to fix. No there won't be a charge it's only a few months out of the 12 month warranty.

I think more complaining about the whole sequence of events with Breitling is called for. They shouldn't want to have those sort of problems associated with their brand.

NJH

3,021 posts

232 months

Thursday 2nd July 2009
quotequote all
glazbagun said:
NJH said:
ISTR the invoice for a battery change on my Aerospace including sealing and seal test was about £40, and yes work done by Breitling UK.

I doubt Breitling make their own batteries, surely this is just some generic battery. As said above probably left too long or replaced with a duff one which leaked.

As I side note I am fairly sure that way back in the day when the Swiss got serious about quartz the high end quartz watches from Omega and Rolex where very very expensive. Also perhaps the most uniquely Breitling models are the quartz ones such as the Aerospace and the B-1.
Don't forget Longines with their VHP quartz! Was it definitely sent to Breitling UK, or did they just send it to their local watch bod?
Just went and checked the paper work from the previous owner, was done back in 2007 and goes something like;
Bat + seal £34 + VAT,
registered delivery £10 + VAT
Grand total including VAT £51
Invoice is from Breitling UK.

Oh and how could I forget Longines, wow they made some seriously cool stuff in the past. Its a bit of fascination for me the megaquartz era, something like a steel oysterquartz or Omega's marine chronometer would be a fantastic grail find.

qube_TA

Original Poster:

8,405 posts

268 months

Friday 3rd July 2009
quotequote all
Will wait for the confirmation of the fee for the repair first.

Will probably write a letter to Breitling about this and see where I get.