BT Broadband connection

[jessica]

anyone having crap with their BT connection (broadband).NO connection through router,BT engineer been around and it's not the line bought new router,and still the same.

Bt Broadband say that the line is now working to 62%.
Any experiences would be gratefully received

[dontlift]

Cancel it

[simpo two]

I have nothing but dislike for BT. If you want a company that actually answers the phone in person, and they remember who you are, try Metronet www.metronet.co.uk/adsl/paygo

[hedders]

dontlift said:

Cancel it

Agreed!

Keep the BT modem if you are using it and go to a better/cheaper service!

[dontlift]

simpo two said:

I have nothing but dislike for BT. If you want a company that actually answers the phone in person, and they remember who you are, try Metronet www.metronet.co.uk/adsl/paygo

I used to use metronet years ago, they exanded too fast like many in their time and lost their way a little on the customer service front. glad to see they are back on form.

Another good one which I now use and have done for 2 years is www.zenadsl.co.uk/

[haggishead]

I fell for the hype and switched our company to BT about 6 weeks ago. Nothing but aggro since. That plus the duplicate bills trying to charge me twice for an incompetent service that I have told them I am not paying for even once, till it's fixed.

You have my sympathies Jess...

[docevi1]

I'm on BT and everything seems fine here WE were on BTInternet for 4years previous and all was fine then as well

The only thing is I'm not sure of the billing, my dad pays it and I'm almost positive we didn't get our free month like we were meant to but Dad won't say

[alpine-star]

I use AOL broad band and I think AOL is very good. Been with them a few yrs now, broad band about two months and no problems at all. I log on the web at 7-8am and log off around 10-11pm. There customer care is great too, very helpful. I used to be with BT and there SH*T.

[docevi1]

alpine-star said:

I use AOL broad band and I think AOL is very good. Been with them a few yrs now, broad band about two months and no problems at all. I log on the web at 7-8am and log off around 10-11pm. There customer care is great too, very helpful. I used to be with BT and there SH*T.

How very strange a AOL customer saying other services are bad

AOL, in a technical manner, are terrible. No offence meant, but AOL are perfect for people who don't know much about computers or similar. AOL are not the way to go for the slightly more "heavy" user!

[ScoobyManchester]

docevi1 said:

I'm on BT and everything seems fine here WE were on BTInternet for 4years previous and all was fine then as well

Same here, switched to BT broadband about a month back and everything seems fine :touchwood:

[Psychobert]

www.adslguide.org.uk to check connection speeds and leave appropriate feedback if its running like an arthritic snail..

[Chrisgr31]

alpine-star said:

I use AOL broad band and I think AOL is very good. Been with them a few yrs now, broad band about two months and no problems at all. I log on the web at 7-8am and log off around 10-11pm. There customer care is great too, very helpful. I used to be with BT and there SH*T.

I have AOL Broadband too, and have had it for over 2 years I think! It is good, although I would be reluctant to call their customer care great! Its variable, if you get someone who knows what they are talking about it is great, but if you don't you might as well hang up and dial again. However at least its a free call!

The mystery I don't understand is that I thought that mist of the ADSL network is supplied by BT anyway, so why is some so crap and others so good? At work the ADSL line is BT and its dire, drops with remarkably regularity. At home I can only recall losing the line once!

For the single people out there I found my wife through AOL. So get there internet connection and find yourself a free wife!

[dontlift]

BT provide the connection, not the network you connect to

P.S. No such thing as a free wife

>> Edited by dontlift on Tuesday 16th December 23:04

[FourWheelDrift]

I'm on BT Broadband. No problems whatsoever, I actually find the modem that's crap, not always recognised when I transfer the modem to the laptop running XP and start it up. Although it's better when connected to the desktop PC, although that's because it's never really turned off.

[alpine-star]

docevi1 said:

How very strange a AOL customer saying other services are bad AOL, in a technical manner, are terrible. No offence meant, but AOL are perfect for people who don't know much about computers or similar. AOL are not the way to go for the slightly more "heavy" user!

I have to agree, I don't know a great deal about computers, i wish I did. But I'm still happy with AOL

[agent006]

docevi1 said:

AOL, in a technical manner, are terrible. No offence meant, but AOL are perfect for people who don't know much about computers or similar. AOL are not the way to go for the slightly more "heavy" user!

As a provider of webpages AOL are fine. As a provider of data capabilities they are very poor.

[kojak69]

Im on BT broadband and I dont have any problems. However, I've nothing elso to compare it with.

[whatever]

I'm about to find out if pipex are any good...

[agent006]

whatever said:

I'm about to find out if pipex are any good...

The actual connection os very good. The customer service is the orst i've eveer experienced in any company.

[SGirl]

Our BT Broadband is fine too. And quite an improvement on our old Pipex Dial account!

That said, though, I had the misfortune to have to ring for technical support while I was setting it up - bad bad bad.....