need help and a phone number

[ypauly]

the top men at SKY and BT


I want to give them a piece of my mind (I know i don't have that many pieces to spare) but it's got to be done.

[CBGB]

Can't help with the numbers, but it might be worth emailing them?

Jeremy Darroch, Chief Executive - [e-mail]
Ian Livingston, Chief Executive - [e-mail]

[Dupont666]

mayeb these will help:

http://www.connectotel.com/marcus/ceoemail.html

http://www.dsgiplc.com/

[ypauly]

CBGB said:

Can't help with the numbers, but it might be worth emailing them?

Jeremy Darroch, Chief Executive - [e-mail]
Ian Livingston, Chief Executive - [e-mail]

You are my new favorite person in the whole world

thank you

[CBGB]

You're welcome

I got them from the connectotel site that Dupont666 posted - very useful site.

[mattviatura]

Are these all up to date and definitely correct?

It would be really, really useful if some contact emails and telephone numbers from faceless companies could be posted. Too often unhappy customers give up because they can't get hold of anyone who is interested/competent.

One day, unless we start patronising smaller companies, faceless call centres will be the only option.

[Dupont666]

mattviatura said:

Are these all up to date and definitely correct?

It would be really, really useful if some contact emails and telephone numbers from faceless companies could be posted. Too often unhappy customers give up because they can't get hold of anyone who is interested/competent.

One day, unless we start patronising smaller companies, faceless call centres will be the only option.

5th Feb 2009 says it should be...

[CBGB]

I've used a couple of them (BMW, BT, M&S) and always had a prompt and positive response. No guarantees that they're all current and correct, but you have little to lose from a bounced email.

[mattviatura]

Dupont, sorry I posted without looking at your site.

I'm in the process of taking legal action (again) against an ISP. I won the last one but am sick and tired of having to go down this route.

I cocked something up for a customer yesterday, he wasn't happy but I've taken responsibility, apologised and offered to make amends. Why is it so hard?

[Dupont666]

mattviatura said:

Dupont, sorry I posted without looking at your site.

I'm in the process of taking legal action (again) against an ISP. I won the last one but am sick and tired of having to go down this route.

I cocked something up for a customer yesterday, he wasn't happy but I've taken responsibility, apologised and offered to make amends. Why is it so hard?

Cause you have a group of personal customers that you need to get an income and once that gets to a couple of hundred it becomes difficult to do it personally and then letting someone else take over sections may not have the same principles as you.... once it gets to a few thousand, then its a case of if we ps off one but have 2 more coming in, then we dont care...

Crap but true...

[NoNeed]

Need another on e guys, This time B&Q CEO preferably a phone number. directory enquires do not even have a number for their head office in hampshire.

Thanks in adavance


ETA can the PH massive really impress me and get a personal mobile number?

Edited by NoNeed on Monday 4th January 15:50

[plg101]

NoNeed said:

Need another on e guys, This time B&Q CEO preferably a phone number. directory enquires do not even have a number for their head office in hampshire.

Thanks in adavance

ETA can the PH massive really impress me and get a personal mobile number?

How about direct email?

Kingfisher (owns B&Q) CEO is Euan Sutherland
Kingfisher emails follow [e-mail] if I remember correctly

B&Q CEO is Ian Cheshire, [e-mail]

Phone will be harder!

Edited by plg101 on Monday 4th January 16:01

[NoNeed]

plg101 said:

NoNeed said:

Need another on e guys, This time B&Q CEO preferably a phone number. directory enquires do not even have a number for their head office in hampshire.

Thanks in adavance

ETA can the PH massive really impress me and get a personal mobile number?

How about direct email?

Kingfisher (owns B&Q) CEO is Euan Sutherland
Kingfisher emails follow [e-mail] if I remember correctly

B&Q CEO is Ian Cheshire, [e-mail]

Phone will be harder!

Edited by plg101 on Monday 4th January 16:01

Phone also harder to ignor, but thanks for the email stuff will use if no number turns up

[B'stard Child]

NoNeed said:

Need another on e guys, This time B&Q CEO preferably a phone number. directory enquires do not even have a number for their head office in hampshire.

Thanks in adavance


ETA can the PH massive really impress me and get a personal mobile number?

Edited by NoNeed on Monday 4th January 15:50

Company House - would be where I'd go if I needed to do a letter to the head of a corporation again

I always find a letter to the CEO's home address makes excellent "with cornflakes" reading

[kong]

I have got the fellow named above (Cheshire) home address if you fancy? (and all the other directors - 10 at present) PM me

I can also tell you that B&Q turned over £3.6 billion last year! Crikey

I've got a subscription to one of those Credit Checking things, and have access to everything on Companies house etc - Very Useful

[The jiffle king]

I sent an e-mail to Ian Cheshire last year and got a call from his office. All sorted and a free rad + another £120 in vouchers... go for it

[JumboBeef]

As already posted, use Companies House and write to the Directors at their home addresses. After all, they write to you at your home address, don't they?