New House, New phone line, Activating extensions?

[Chucklehead]

I've got a new house, and was told by the builder that my phone line would need activated before i could use it. He explained BT charge £120 and Sky do it for £20. I went with Sky, but when the engineer finally came out he said my phone line was live the whole time.

Eejits.

Anyway, i was also told by the builder that the other phone extensions in the house wouldn't work, but could be "activated" by "a sparky" in five minutes once my line was live.

I've not tried the sockets in the other rooms yet (i'm working away just now) but when i get back, if they don't work, what the heck was the builder on about?

[anonymous-user]

If it's a new build then it probably has an external NTE which will require your internal wiring to be connected up.

[Chucklehead]

something i could do?

[rsv gone!]

If the internal wiring goes to the master socket then it is a doddle.

[Chucklehead]

well i'll see if my other connections work on Sunday, and if they don't i'll be back here asking for a how to!

[bimsb6]

openreach who provided the line are only responsible for upto the main socket (nte5) the extensions are yours , don't get anyone in ! go to a diy store and buy an inserter tool a disposable one will do . take the bottom section off the nte5 (2 small screws )you may then be able to fish the unconnected extn cable through the opening if not take off back section of nte and push the extn cable outwards through the opening and replace back section onto pattress box .strip the outer sheathing only off the extn cable and seperate the wires out .
using the inserter tool push the white wire with the blue rings into terminal 5 ,the blue wire with white rings into terminal 2 and the orange wire with white rings into terminal 3 .
extns should now be live once the front plate is replaced ,if still no joy take front plates off extns to check they are connected with the wiring as above .any probs pm me .
p.s line would not have been live until after you ordered it but would have been preconnected back to the exchange ready .p.s the wires don't need the insulation stripping off them to make a connection .

Edited by bimsb6 on Wednesday 29th July 16:55

[anonymous-user]

Yes it's DIY, it won't be an NTE5 if a new build-now external NTE. (grey box with Openreach on it).

[Dogwatch]

Chucklehead said:

Anyway, i was also told by the builder that the other phone extensions in the house wouldn't work, but could be "activated" by "a sparky" in five minutes once my line was live.

Isn't that a bit like saying 'We've installed all your electrical circuits - just needs a sparky to connect them'. Cheeky builder!

[anonymous-user]

Dogwatch said:

Chucklehead said:

Anyway, i was also told by the builder that the other phone extensions in the house wouldn't work, but could be "activated" by "a sparky" in five minutes once my line was live.

Isn't that a bit like saying 'We've installed all your electrical circuits - just needs a sparky to connect them'. Cheeky builder!

No-it's how Openreach now work, although most developers would connect it to the external NTE FOC. Blame Openreach BT and they demarcation point bks.

[bimsb6]

Dave_ST220 said:

If it's a new build then it probably has an external NTE which will require your internal wiring to be connected up.

not always so ,and he has dialtone inside which means if he had an external nte its already been connected there !

[bimsb6]

Dave_ST220 said:

Dogwatch said:

Chucklehead said:

Anyway, i was also told by the builder that the other phone extensions in the house wouldn't work, but could be "activated" by "a sparky" in five minutes once my line was live.

Isn't that a bit like saying 'We've installed all your electrical circuits - just needs a sparky to connect them'. Cheeky builder!

No-it's how Openreach now work, although most developers would connect it to the external NTE FOC. Blame Openreach BT and they demarcation point bks.

why is it openreach's fault the extns aren't connected ? for as long as i can remember internal extns have been the householders property and responsibility to get them connected
(although i usually do it whilst i am there ).

[anonymous-user]

bimsb6 said:

Dave_ST220 said:

Dogwatch said:

Chucklehead said:

Anyway, i was also told by the builder that the other phone extensions in the house wouldn't work, but could be "activated" by "a sparky" in five minutes once my line was live.

Isn't that a bit like saying 'We've installed all your electrical circuits - just needs a sparky to connect them'. Cheeky builder!

No-it's how Openreach now work, although most developers would connect it to the external NTE FOC. Blame Openreach BT and their demarcation point bks.

why is it openreach's fault the extns aren't connected ? for as long as i can remember internal extns have been the householders property and responsibility to get them connected
(although i usually do it whilst i am there ).

Internal extensions became customer responsibilty when the NTE5 was produced(the very point of the NTE5).All new builds are supposed to have external NTE so Openreach can determine if any fault is with customer wiring without requiring access to the property, if he has dial tone at one socket then this should be an NTE5 in which case it's just a matter of connecting the extension wiring to the front faceplate-something the BT "engineer" could easily have done at the time of installing the NTE.

If the developer has fitted the master socket this is unlikely to be an NTE5 which will mean fun & games whenever you try and report an ADSL problem(try the test socket Sir........I don't have one.............).

[Plotloss]

I've not done a place with one of these new fangled External NTEs

Is that where the capacitor is now? Or is the demarcation now even before the 'master'?

[anonymous-user]

Plotloss said:

I've not done a place with one of these new fangled External NTEs

Is that where the capacitor is now? Or is the demarcation now even before the 'master'?

The external NTE is the demarcation point-that is the whole point of it.

[rsv gone!]

Plotloss said:

I've not done a place with one of these new fangled External NTEs

Is that where the capacitor is now? Or is the demarcation now even before the 'master'?

The NTE 'back bit' is the master (the socket with the capacitor). That is the bit you're not supposed to touch, as the end user.



The bottom half of it is the bit you wire the internal sockets to. So, 2 wires to the back plate (by BT) and 3 wires on from then, as the old masters.

As you can see, you can detach the entire internal wiring for testing purposes.

[bimsb6]

Plotloss said:

I've not done a place with one of these new fangled External NTEs

Is that where the capacitor is now? Or is the demarcation now even before the 'master'?

they are not that common even on new builds ,and yes the capacitor is in the extenal nte behind a cover on the left hand side ,its no surprise the end user knows nothing about these as even we know very little !

[Plotloss]

rsv gone! said:

Plotloss said:

I've not done a place with one of these new fangled External NTEs

Is that where the capacitor is now? Or is the demarcation now even before the 'master'?

The NTE 'back bit' is the master (the socket with the capacitor). That is the bit you're not supposed to touch, as the end user.



The bottom half of it is the bit you wire the internal sockets to. So, 2 wires to the back plate (by BT) and 3 wires on from then, as the old masters.

As you can see, you can detach the entire internal wiring for testing purposes.

Thanks for the primer in telephone systems, I know the hows and whys, just wondered how this external NTE differed as I've not seen one yet.

[bimsb6]

Dave_ST220 said:

bimsb6 said:

Dave_ST220 said:

Dogwatch said:

Chucklehead said:

Anyway, i was also told by the builder that the other phone extensions in the house wouldn't work, but could be "activated" by "a sparky" in five minutes once my line was live.

Isn't that a bit like saying 'We've installed all your electrical circuits - just needs a sparky to connect them'. Cheeky builder!

No-it's how Openreach now work, although most developers would connect it to the external NTE FOC. Blame Openreach BT and their demarcation point bks.

why is it openreach's fault the extns aren't connected ? for as long as i can remember internal extns have been the householders property and responsibility to get them connected
(although i usually do it whilst i am there ).

Internal extensions became customer responsibilty when the NTE5 was produced(the very point of the NTE5).All new builds are supposed to have external NTE so Openreach can determine if any fault is with customer wiring without requiring access to the property, if he has dial tone at one socket then this should be an NTE5 in which case it's just a matter of connecting the extension wiring to the front faceplate-something the BT "engineer" could easily have done at the time of installing the NTE.

If the developer has fitted the master socket this is unlikely to be an NTE5 which will mean fun & games whenever you try and report an ADSL problem(try the test socket Sir........I don't have one.............).

extn wiring is supposed to be left to the end user to connect,the engineer is not supposed to connect it unless requested to do so on the task which is chargeable so if this is what happened the engineer is correct .

Edited by bimsb6 on Thursday 30th July 16:45

[anonymous-user]

External NTE :-




The part on the right is where customer wiring goes. Doesn't look like they thought about centralised ADSL filters that can go onto the current NTE5 so all that will end up happening is an NTE5 going inside as well.

[rsv gone!]

Plotloss said:

rsv gone! said:

Plotloss said:

I've not done a place with one of these new fangled External NTEs

Is that where the capacitor is now? Or is the demarcation now even before the 'master'?

The NTE 'back bit' is the master (the socket with the capacitor). That is the bit you're not supposed to touch, as the end user.



The bottom half of it is the bit you wire the internal sockets to. So, 2 wires to the back plate (by BT) and 3 wires on from then, as the old masters.

As you can see, you can detach the entire internal wiring for testing purposes.

Thanks for the primer in telephone systems, I know the hows and whys, just wondered how this external NTE differed as I've not seen one yet.

Sorry mate. Only trying to help.