Superb Mobile Servicing

[Simon A]

I have had the Audi for about 2 years and have found a new company who I can wholeheartedly recommend (depending on where you are in the country). Others members of the forum may wish to add comment if they have enjoyed a similar standard of service.

After recently settling in Surrey / Hants region and I needed to find a local specialist garage / technician to service my B5 RS4 Avant and fortunately found MDM Technik (owned and run by Mark McManus).

By way of background, Mark is a Bentley, Audi and VW trained technician, and having a bit of ‘get up and go’ he decided he needed a new challenge and consequently decided to set up on his own. He provides a mobile service and will service, repair & diagnose faults (using the latest equipment).

I have used him twice, firstly for a 4-wheel alignment check (where he gave the car a thorough check over and took it to the nearest approved facility to correct the settings ~ and only charged me £132, as opposed to when I had it done at Audi (£217), and more recently when I had my 84k / annual service (but this time it also needed 2 CV boots replacing) ~ the total was a very pleasing £480 (try to beat that at your local dealer (‘stealer’)).

I have to say that Mark (although quite young, from my 44 year old perspective) is very polite, diligent, hard working and extremely professional. I would trust him implicitly and he only accepted one coffee in nearly 6 hours last time he worked on my car. In my view he has set the bar at a different height and his competition need to worry. If you need more details then please do not hesitate to contact me, but I cannot sing his praises enough..!

His contact details are [e-mail] or visit his website: mdmtechnik.co.uk

[Not Ideal]

So no affiliation then for your first post in 39months on PH..?? ;-)

[mel]

Certainly a suspect 1st post but giving you the benefit of the doubt and to redress the balance for Kent, Essex & Surrey I and a few others on here use dean at 4rings www.4rings.co.uk and highly recommend him with absolutely no affiliation at all!

[Podie]

mel said:

Certainly a suspect 1st post....

Fishier than Billingsgate in a morning...

[.R2D2]

This bit sold it to me "he only accepted one coffee in nearly 6 hours last time he worked on my car"

[james S]

Mark has done quite a bit of stuff for me on the A8 lately. Seems good and very straightforward.

Just servicing, brakes and new ARB bushes so nothing too taxing but all well so far

[Simon A]

Podie said:

mel said:

Certainly a suspect 1st post....

Fishier than Billingsgate in a morning...

To save everyone doing the maths, its about another 6 months since my last post. While I was bored I thought I’d see if there was any response to my original email.

Been Being in the Armed Forces, I'm away quite a bit and to be honest it's my wife's car and I just sort out the servicing, tax, bills, etc. My normal mode of transport is a Honda VTR1000 SP-2 and there’s a Ducati in the garage for sunny days. So while I like cars, I’m in bike mode at the moment.

I just thought the post may have been interesting to those who may have been disappointed with the standard of service provided by local Audi approved dealer. Whilst I appreciate there are many very good Independents out there, (and JS Motor Services Ltd in Whitney Oxon are also excellent) the majority of Dealers I have dealt with do not meet my standards of customer care & support and to be honest they are only interested in emptying your wallet (point me in the direction of an Audi dealer in my area if you disagree!)

An example was the Glasgow dealer who said to my wife that there was a crack in the headlight and that they could change it for about £500+, fortunately they did not have the part and I managed to intercept the offer by explaining that the car had headlight protectors!!

While some may challenge my integrity, there's nothing in it for me, I've only used MDM a couple of times and thought it was worth praising someone for a change. Make your own choice (if you drive an Audi), but surely these types of Forums are all about spreading the good word, as well as dripping about being ripped off.