Can't play dvd's anymore! help!
Can't play dvd's anymore! help!
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minimax

Original Poster:

11,985 posts

273 months

Monday 29th December 2003
quotequote all
I installed the software for playing dvd's last night (long overdue as I've had the PC for 2 years), watched a few episodes of phoenix nights & then it froze. solid. so short of turning the damn thing off at source I Ctrl+Alt+Del and selected "end task" as it said the software wasn't performing. fine, I thought, I'll just re insert the disc & away...but no. I have no "D" drive...it's just vanished! if I insert the disc it thinks about it for a while then does nothing! where's the drive gone? how can I get it back? woe is me!

any help appreciated

ErnestM

11,621 posts

284 months

Monday 29th December 2003
quotequote all
Which Operating System?

ErnestM

minimax

Original Poster:

11,985 posts

273 months

Monday 29th December 2003
quotequote all
ErnestM said:
Which Operating System?

ErnestM


Window XP - I haven't been able to speak to anyone who knows what the hell to do! I sure didn't just delete it!

g4ry13

19,921 posts

272 months

Monday 29th December 2003
quotequote all
What if you go to device manager and click on cd drives, can you see it there?

Did you have any other players on there, what's the name of the players you have on there. It could be that your CD drive is corrupted and not working because of that.

>> Edited by g4ry13 on Monday 29th December 20:37

event horizon

44 posts

261 months

Monday 29th December 2003
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Yep its quite probable that you have a defective drive, does the drive show up in "My Computer", what make is the PC or what are the system specs?

minimax

Original Poster:

11,985 posts

273 months

Monday 29th December 2003
quotequote all
event horizon said:
Yep its quite probable that you have a defective drive, does the drive show up in "My Computer", what make is the PC or what are the system specs?


the drive doesn't show up anywhere - it just wasn't there when I checked after I had Ctrl+Alt+Del to end the non responsive programme. XP help has not lived up to it's name, so I think I'm buglered as I don't know much about PC's or how they work

JamieBeeston

9,294 posts

282 months

Monday 29th December 2003
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i'm assuming you have powered off... and powered on ?

Pies

13,116 posts

273 months

Monday 29th December 2003
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Have you got a fairly recent restore point you could go back to

ErnestM

11,621 posts

284 months

Monday 29th December 2003
quotequote all
In device manager, do you have a yellow question mark?

Question 2: How are you at editing the registry?

ErnestM

PS: The reason I asked:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553&Product=winxp

(My father had a similar problem recently)

>> Edited by ErnestM on Monday 29th December 22:13

Docevi1

10,430 posts

265 months

Monday 29th December 2003
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the only thing that springs immediatly to mind is regions, I bet you haven't set the region properly for the drive and now the firmware is doogered. Well thats my theory anyway

Can you see it in the bios (hit del immediatly after startup) or look at the table of gizmo's as the PC is starting up.

What make is your PC, or if it's not a Dell/Compaq/HP... what make is the drive?

oh and I broke my vow of silence for you Tom plus I've had a wee tipple and this toook blummmmin ageeessss to type

>> Edited by Docevi1 on Monday 29th December 23:03

JamieBeeston

9,294 posts

282 months

Tuesday 30th December 2003
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guys, i think were all overcomplicating this I bet a reboot will sort this

minimax

Original Poster:

11,985 posts

273 months

Tuesday 30th December 2003
quotequote all
JamieBeeston said:
guys, i think were all overcomplicating this I bet a reboot will sort this


my PC is normally on 24/7 but I tried this just now and it's still not there. however I have spoken to a chap at work who will look at it for me later on today...I wish I weren't such a computergimp
thanks for your replies chaps